AlayaCare 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AlayaCare

4.1

(188)

FrontRunner 2026

Pricing

Starting at $1,000.00 per month

About AlayaCare

AlayaCare is an end-to-end technology platform for public, community, and private home care organizations created to manage the entire continuum of care, including needs assessments, care plans, scheduling, route optimization, billing and payments, and visit verification.

Established in 2014, AlayaCare was founded on the idea of modernizing the way home-based care is managed by removing repetitive tasks associated with all functions of client care. With a strong commitment to research and development innovation, AlayaLabs is a team of scientists, product managers, client service professionals, and homecare industry experts created to leverage emerging technologies like AI and machine learning to open up new operational efficiencies and insights. Features including an employee retention dashboard, optimized scheduling, clinical notes detection, and a way to move and connect secure data established AlayaCare as a company that offers a cloud-based solution accessible via desktop and mobile app—combining in-person and virtual care for providers around the world.

AlayaCare Screenshots

AlayaCare Pricing and Plans

Starting price: $1,000.00 per month

Free Trial

Free Version

Basic

$1,000.00

per month

No plan information available

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AlayaCare Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of AlayaCare
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Bill Payment
Care Summaries
Charting
Client Management
Client Portal
Clock In/Out
Communication Management
Confirmations/Reminders
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Document Management
Document Storage
EHR-Agnostic
Employee Management
Employee Portal
For Medical Purposes
Forms Management
GPS
HIPAA Compliant
Historical Reporting
Home Health Care Management
Insurance Management
Intake Management
Invoice Management
Live Chat
Mobile Alerts
Monitoring
Multi-Location
One-to-One Messaging
Patient Monitoring
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Reminders
Scheduling
Secure Messaging
Self Service Portal
Task Scheduling
Telemedicine
Third-Party Integrations
Two-Way Audio & Video
Video Consultations
Visit Verification
Workflow Management

AlayaCare Integrations

WalkMe

QuickBooks Online Advanced

Pentaho

eFax

Google Maps

Waystar

See all 9 integrations

AlayaCare User Reviews

Overall Rating

4.1

Ratings Breakdown

37%

44%

14%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.1

Functionality

3.9

Wendi S.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

Four Years with AlayaCare

We have been with AlayaCare for four years. The implementation training was very thorough, and the learning curve was minimal. There have been some bumps in the road, however, our account manager and customer support are extremely responsive and help us to find solutions that work for our company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing I like most about AlayaCare is its ease of use. Client/patient management is detailed and thorough. Scheduling is easy and intuitive. The customer support is outstanding! Our account manager is fantastic and very responsive.

Cons:

Data Exploration and the reporting functions are very challenging. AlayaCare has recognized that and has made improvements over the last two years.

Reasons for switching to AlayaCare

Pricing was the main reason we switched. AlayaCare was a much better value. We received more in the AlayaCare "basic" platform than in WellSky.

Zach K.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Reviewed September 2025

Great and innovative platform

Overall we enjoy using alayacare and it's advanced suite of technologies. The little struggles we have can be worked around. We are excited for all the new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Alayaconnector and Data Exploration. These 2 tools greatly enhance our productivity and insight to our care. Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work.

Cons:

Time to implement features or suggestions. Features do not work right out of the box. We have had struggles with new features rollouts that are difficult to test with in staging/UAT. As well as parts of the features are broken in live.

Reasons for switching to AlayaCare

EVV compliance. Medisked couldn't meet our EVV compliance.

Leigh H.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed April 2025

On the right track

AlayaCare is appealing to the eyes. Customer care (zendesk) is a great resource. AlayaCare has come along way in the past few years and continues to improve the applications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AlayaCare is on the right track will be an overall great program. Still have some work to do

Cons:

inconsistencies with all pages. Some pages have +1 (dates) for filters others do not some have example 1.5 hrs while others have 1:30 just not consistent. Some of the logic behind development doesn't make sense while working with simple pages

Reasons for switching to AlayaCare

it was said at the time Procura was being dissolved. AC purchased Procura so we went with AC hoping it would be better.

Kelli B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Manager of Community Support Services

Positive experience. What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose.

Cons:

Frequent updates and system enhancements are important but sometimes these updates result in unexpected glitches or disruptions in functionality. This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.

Nicole S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed September 2025

Ready to Optimize

Overall, AlayaCare is a good fit for our team. We are still learning and looking forward to being fully optimized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AlayaCare has many features that we have only begun to utilize. We like how the caregiver app and portal streamline our data flow and created a more efficient daily operation.

Cons:

The support and procedure documentation and training tools need to be curated to ensure the more recent info is available.

Reasons for choosing AlayaCare

The end user experience was a better choice for our office team.

Reasons for switching to AlayaCare

Needed a better fit for our field operations and a solution to using multiple platforms

Andrew F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed October 2025

Switch to Alayacare

Overall our experience has been great, the switch to Alayacare 1.5 years ago has really made a difference in updating our operations to keep competitive with larger home care agencies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and quick implementation. Mobile clock-ins with auto and manual approvals. Comprehensive data and reports.

Cons:

Some UE issues with the mobile app. Creation of reports in data exploration could be easier to use and create.

Reasons for choosing AlayaCare

More affordable and scalable. Not a large initial fee.

Reasons for switching to AlayaCare

Wanted a more comprehensive solution especially catering to home care

Hammam H.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Reviewed October 2025

Overall good

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Alayacare is user friendly and easy to navigate, it was very easy to learn how to use it and improve on how to make the best out of it

Cons:

Some times it is redundant when entering data / filling out forms E.g. there are multiple fields/locations to enter some information and it does not integrate into each other

Reasons for switching to AlayaCare

My company switched when Alayacare acquisitioned Procura

Sara R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed October 2025

Nightingale

Good. I have enjoyed coming to two conferences. One was before we had switched to Alayacare and one after. So it's good to see how it's different after being a use for just over a year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user friendly and the app has been good for my Frontline staff. They have fewer issues then when we had procura.

Cons:

I don't really have an answer. There are a few things like the client search that sometimes doesn't search properly. Like it won't find a client with just the last name but sometimes it does.

Reasons for switching to AlayaCare

Procura is sunsetted so we had to switch to something else. Made sense just to use alayacare

Jay G.

Verified reviewer

Medical Practice

10000+ employees

Used daily for less than 2 years

Reviewed September 2025

Alayacare review

Okay. I wish the process was smoother because i feel you have yo have multiple screens up to confirm a visit. Pot process is crazy long

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That everything is at your finger tips as well as managing the nurses hours. I like that i can also see missed visits.

Cons:

That the glitches of visit verification seem to be over complicated. When I'm trying to confirm visits that were self scheduled by employees its again over complicated.

Reasons for choosing AlayaCare

Cheaper and does rhe same job far less complicated.

Robyn S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed October 2025

Alayacare changing the care experience!