Veradigm FollowMyHealth 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Veradigm FollowMyHealth

2.3

(23)

Pricing

Pricing available upon request

About Veradigm FollowMyHealth

FollowMyHealth is a cloud-based patient engagement tool. It caters to both patients and healthcare organizations. Primary features include email consultations, online appointments management, email reminders, EHR syncing and telemedicine.

It allows patients to access their medical information from a single access point. All patient-generated data flows directly back to the EHR to automatically populate medical records. It allows patients to submit requests and paperwork.

It allows patients to engage with the clinical workflow and follow compliant care plans. It enables care teams to influence lifestyle, behavior changes, send out alerts in case of noncompliance, manage readings/ results and deliver patient orders to their home.

It is compatible with Windows, Mac and Linux operating systems. Allscripts also offers a FollowMyHealth mobile app available for Android and iOS devices. Customer support is offered via email and over the phone. Other help options include online community and developer portal.

Veradigm FollowMyHealth Screenshots

Veradigm FollowMyHealth Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Veradigm FollowMyHealth Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Veradigm FollowMyHealth
Appointment Management
Billing & Invoicing
Charting
Email Reminders
EMR/EHR
E-Prescribing
Medical Billing
Medication Management
Messaging
Monitoring
Patient Engagement
Practice Management
Reminders
Scheduling
Telemedicine
Video Conferencing

Veradigm FollowMyHealth User Reviews

Overall Rating

2.3

Ratings Breakdown

22%

13%

61%

Secondary Ratings

Ease of Use

2.4

Value for money

2.0

Customer support

1.9

Functionality

2.4

Verified

Reviewer

Medical Practice

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed October 2023

Follow My Health-Real time record reviews!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The best feature about FollowMyHealth is the fact you get real time access to test results. There's no more waiting to hear back from someone via a phone call. If you had blood work done all you have to do is log in and check blood work. It explains it for you if there's something that is not in the normal range, the abnormal test will be flagged! I love the fact that we can see our health records by using this application. It's great!

Cons:

There's nothing I could say that's negative about Veradigm Follow my Health! It's truly a game changer. This application would be easy for even a beginner level type person using technology.

John B.

Verified reviewer

Medical Practice

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed December 2024

A New Way, New Day

I have used this interface for a few years now. The more I use it the more I am impressed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used by critical health care providers locally

Cons:

Getting accustomed to using the app vs calling providers

Robert T.

Verified reviewer

Accounting

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed September 2024

CPA

VERY NEGATIVE!!!!! THIS SOFTWARE SUCKS!!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nothing

Cons:

Impossible to access medical records. When I attempt to log in to PATIENT ACCESS it keeps taking me to the Provider Page and will not allow me to access the PATIENT PORTAL

Kristin P.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Patient Portal at Your Fingertips!

Overall, FMH provides the patient with a great tool to access their patient record as well as a host of other features such as secure messaging with their provider and refill requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This patient portal is easy to navigate and includes a lot of features important for patients to access at home 24-7. There is an app as well, making it easy for patients to access their portal from home or on the go.

Cons:

It can be challenging for a patient to share a multi-page document with their provider via the portal.

Shae Lynn B.

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

Not the BEST program but it works

Ratings Breakdown

Ease of use

Functionality

Pros:

This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults.

Cons:

When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over.

Lynn E.

Verified reviewer

Medical Practice

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed March 2023

Message Delivery Failure

Terrible! They will make your business look incompetent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing! You can forget about communicating with your healthcare team!

Cons:

My messages to my healthcare provider never go through, keep receiving "Message Delivery Failure". I always end up having to call and leave a message. I told them to ditch this program and get something more reliable.

Don P.

Medical Practice

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed May 2018

Great Idea but Poor Execution

Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.

Ratings Breakdown

Ease of use

Functionality

Pros:

Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate.

Cons:

There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.

Kim C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed March 2023

Health info at your fingertips

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how easy it is to review information and communicate with others using this platform. It lets you input multiple doctors in many practices to easily communicate if needed. It helps to show trends in things such as vitals and is well organized

Cons:

I currently do not have anything I would consider a con about this.

Christine D.

Mental Health Care

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed August 2018

Good software for basic Healthcare

This has saved a lot of time and frustrations for patients waiting on a phone call back!

Ratings Breakdown

Ease of use

Functionality

Pros:

I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management.

Cons:

Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though.

Teri T.

Medical Practice

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2018

Website filled with errors

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thought. Since there are so many errors there is not much to like. I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient.

Cons:

The website only partially loaded so I didn't have all the tabs available. When I contacted customer service. the agent was condescending and angry. She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged. She told me I had to search all 350+ documents and find it myself. Are you kidding me?! I've told my doctor I'm not using this website, it's worthless and the cs is terrible.

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