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Benchmark Solutions Practice Management vs athenaOne

Updated January 20, 2026

Benchmark Solutions Practice Management vs athenaOne: Which is best for you?

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Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Top Rated
  Features
Multi-Physician
4.67
Medical Billing
4.50
Patient Engagement
4.43
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HIPAA Compliant
4.68
EMR/EHR
4.31
Treatment Planning
4.29
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Integrations
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Pros / Cons
  • Easy to use for anybody, input data is simple and efficient
  • So, customization can take too long
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  • AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
  • The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
3.8/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
3.5/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
3.6/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
232 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad