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Josh P.
Advisor, 7 years
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Updated January 20, 2026
athenaOne vs CareCloud: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$649.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
HIPAA Compliant
4.68
EMR/EHR
4.31
Treatment Planning
4.29
See All
Claims Scrubbing
3.33
Claims Management
2.83
See All
Integrations
See All
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Pros / Cons
- AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
- The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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- I like that you can organize the providers in a specific order as some systems only give the option of the providers being in alphabetical order.
- I dislike that the system seems to kick you off if you have more than one page open.
Read more
Ease-of-Use
3.8/ 5
3.8/ 5
Value for Money
Highest performing feature
in the comparison
3.5/ 5in the comparison
3.3/ 5
Customer Support
Highest performing feature
in the comparison
3.6/ 5in the comparison
3.4/ 5
Functionality
Highest performing feature
in the comparison
3.8/ 5in the comparison
3.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
232 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
