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athenaOne vs ICANotes

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Updated February 11, 2026

athenaOne vs ICANotes: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$35.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.69
EMR/EHR
4.31
Treatment Planning
4.29
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Therapy Notes
4.85
Document Management
4.82
Customizable Reports
4.75
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Integrations
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AdvancedMD for Mental Health
AdvancedMD for Mental Health
Waystar
Waystar
AdvancedMD EHR
AdvancedMD EHR
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Pros / Cons
  • AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
  • The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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  • The smart narrative charting feature is really awesome, it helps with developing narrative style notes based on select phrases and keywords commonly used.
  • The patient-facing portal requires improvement - its appearance is somewhat outdated, and it lacks mobile responsiveness.
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Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4.2/ 5
Value for Money
3.5/ 5
Highest performing feature
in the comparison
4.1/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2026
Advisor
  Recommendations
231 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad