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Josh P.
Advisor, 7 years

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Updated February 2, 2026
athenaOne vs NextGen Office: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
HIPAA Compliant
4.68
EMR/EHR
4.31
Treatment Planning
4.29
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Document Management
4.56
HIPAA Compliant
4.55
Payment Processing
4.50
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Integrations
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See All
Pros / Cons
- AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
- The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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- All other EHR/PM systems have that open API which enable us to seamlessly access the system and improve our patient experience, office workflow, and modernize our processes.
- Sometimes reports won't load, the system says it made an appointment, etc.
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Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5in the comparison
Value for Money
3.5/ 5
Highest performing feature
in the comparison
3.7/ 5in the comparison
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4/ 5in the comparison
Functionality
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
Recommendations
Recommendations
226 Recommendations
103 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad