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athenaOne vs NextGen Office

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Updated February 26, 2026

athenaOne vs NextGen Office: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
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Pricing available upon request

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Free Version
Screenshots
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Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.69
EMR/EHR
4.31
Appointment Management
4.27
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HIPAA Compliant
4.56
Document Management
4.56
Payment Processing
4.50
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Integrations
Spark
Spark
Yosi
Yosi
SocialClimb
SocialClimb
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InstaMed
InstaMed
Doctible
Doctible
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Pros / Cons
  • AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
  • The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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  • All other EHR/PM systems have that open API which enable us to seamlessly access the system and improve our patient experience, office workflow, and modernize our processes.
  • We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period.
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Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5
Value for Money
3.5/ 5
Highest performing feature
in the comparison
3.7/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
194 Recommendations
81 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad