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athenaOne vs Bonterra Penelope

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Updated March 13, 2026

athenaOne vs Bonterra Penelope: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$400.00

per year

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.69
EMR/EHR
4.31
Appointment Management
4.27
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Integrations
Spark
Spark
Yosi
Yosi
SocialClimb
SocialClimb
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Tableau
Tableau
Dr. First
Dr. First
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Pros / Cons
  • The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently.
  • The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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  • Penelope is comprehensive in terms of documenting service appointments, client assessments, referrals, notes, agency workshops and meetings, etc.
  • Cannot even describe how obtuse the customer service and technical support is
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Ease-of-Use
Highest performing feature
in the comparison
3.8/ 5
3.7/ 5
Value for Money
3.5/ 5
Highest performing feature
in the comparison
4/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4.1/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
216 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad