Cliniko 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cliniko

4.7

(23)

Pricing

Starting at $45.00 per month

About Cliniko

Cliniko is a cloud-based practice management solution designed to help businesses in the healthcare sector manage appointment scheduling, invoicing, payment processing and more. It enables medical professionals to capture patients’ health records using customizable templates and add images, diagrams and treatment notes using a drag-and-drop functionality.

Features include online booking, patient history, communication management, data export, real-time alerts, statistical reporting and more. With Cliniko’s integrated telehealth system, practitioners can offer online consultations, perform examinations and schedule appointments with patients through video or audio calls. Additionally, the application provides a reporting module, which allows administrators to gain insights into payment summaries, outstanding invoices, expense reports and practitioners’ performances.

Cliniko comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Mailchimp, Physitrack, HealthEngine, Rehab Guru and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures....

Cliniko Screenshots

Cliniko Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

Basic

$45.00

per user, per month

No plan information available

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Cliniko Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Cliniko
Access Controls/Permissions
Alerts/Notifications
Analytics
API
Appointment Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Sync
Charting
Class Scheduling
Client Management
Communication Management
Confirmations/Reminders
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Discount Management
Document Storage
EDI
Electronic Payments
Electronic Signature
Email Reminders
Employee Management
EMR/EHR
Event Scheduling
File Sharing
For Chiropractors
For Dermatologists
For Family Medicine
For Mental/Behavioral Health
Forms Management
For Ophthalmologists
For Pain Management
For Physical Therapy
For Podiatrists
For Psychiatrists
Healthcare Compliance
Health Monitoring
HIPAA Compliant
Historical Reporting
In-Person Payments
Insurance Management
Inventory Management
Invoice Management
Medical Billing
Medication Management
Multi-Location
Multi-Physician
Multiple User Accounts
Multi-Provider Practice
One-to-One Messaging
Online Booking
Online Forms
Onsite Registration
OSHA Recordkeeping
Patient Communications
Patient Intake
Patient Records Management
Patient Scheduling
Payment Processing
Physician Scheduling
Point of Sale (POS)
Practice Management
Progress Notes
Real-Time Reporting
Records Management
Referral Tracking
Reminders
Reporting/Analytics
Rescheduling
Role-Based Permissions
Scheduling
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
SOAP notes
Templates
Third-Party Integrations
Video Conferencing
Virtual Waiting Room
Website Integration

Cliniko Integrations

Mailchimp

Xero

Synergy

Meta for Business

AskNicely

APIANT

See all 10 integrations

Cliniko User Reviews

Overall Rating

4.7

Ratings Breakdown

87%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.7

Functionality

4.5

Sylvie D.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Best Software for Managing your Clinic

I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Cons:

I wish there was more in depth reporting options or trends notifyer

Adam H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great clinic software

Very happy with the software. Easy for th user to book and plenty of features to warrant subscription cost

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of booking online and easy to view and manage staff diaries

Cons:

Can be hard to get/amend code for iframe to embed into website. However support are happy to assist

Reasons for switching to Cliniko

Forced to switch from TM2 to TM3. Cliniko came recommended, more user friendly and cheaper

Ge G.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

' As of now the issue is resolved ' - the biggest, irresponsible lie

see above

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business

Cons:

emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say 'As of now the issue is resolved' ... but the problem is still going on basically, you can not really trust the software nor the support

Reasons for choosing Cliniko

the online scheduling support

Stuart K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Great Company. Great Customer Service. Great Product

I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.

Cons:

We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.

Reasons for choosing Cliniko

I looked at around 3 competitors, but can only remember Medesk by name. Cliniko was more user friendly than any of the others, by some margin. I also felt that Cliniko’s customer service was far more personal and pleasant.

Luke A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Great Software & A Great Company

9.5/10 for the software 10/10 for the customer service 10/10 for value for money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.

Cons:

The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently. Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.

Reasons for choosing Cliniko

Mindbody can be incredibly slow and their customer service is below par. As they are based in the US, getting help for an Australian business was awkward. The final straw was removing my ability to export my own data without significant cost... a service that was previously provided (and should be) without charge.

Diana P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

So happy using Cliniko for our practice

Great, love the paperless ability and having online booking. and access to appointments from anywhere

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user experience is easy, intuitive and thorough on the business end and the clients using it to make appointments

Cons:

profit from stock sales hard to gauge and not as many reports as other softwares. Integrating it with Xero for stock causes more issues.

Reasons for choosing Cliniko

use experience, online usability, price and ability for growth. Xero integration

Reasons for switching to Cliniko

better user experience for clients and user

Chelsea G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Streamlined Patient Relationship System

Cliniko is a streamlined and user friendly patient management system, it is great for appointment bookings, clinical notes and billing, as well as administration tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it was to learn and teach to new employees, it is easy to navigate and has a good online booking and integrates SMS reminders.

Cons:

It has limited integration with our accounting system, and some reports could be slightly more detailed.

Robin P.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

Great Value For Money Entry Level System

Very positive. Again for the associated costs, it is an excellent value for money piece of software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price point. For the comprehensive functionality that it provides it is ery reasknably priced

Cons:

Lack of ability to generate recurring invoices. Lack of ability to manage a membership

Mark Jill S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

Clean and Economic (Clin-iko)

My overall experience with Cliniko is that it's very easy to use. Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use. It's not very hard to understand. When I started, on my very first day, I already know how the scheduling works.

Cons:

When exporting data from Cliniko, I hope there's a way that it's automated without requesting help from the Product Support

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Cliniko: Great for physiotherapy / physical therapy clinics

Its good, as mentioned above in the pros and cons section. Overall very good experience and will/have recommended to all my friends in the same field.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) SMS reminder (pay per 160 characters) but very useful to prevent no shows and lateness 2) ease to make or cancel appointments 3) can access anywhere using mobile/computer with internet 4) integration with accounting software eg Xero and other API 5) affordable

Cons:

1) no package management 2) no ability to make % payments to contractors/locums

Reasons for choosing Cliniko

We tested for differences (paid and free trials) and found Cliniko's pros to stand out and suited our versatility and quickness

Showing 1 - 10 of 23 Reviews

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