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DrChrono vs PatientNow

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Updated February 18, 2026

DrChrono vs PatientNow: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
3.54
Appointment Scheduling
3.30
Patient Portal
3.11
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Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
Box
Box
Demandforce
Demandforce
Grow
Grow
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Clover
Clover
Swell
Swell
Grade.us
Grade.us
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Pros / Cons
  • In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent.
  • In a busy medical practice, providers do not have time to review a draft prescription and send in all the new prescriptions, much less all the routine refills and med changes, based on standing orders.
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  • Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
  • Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
Highest performing feature
in the comparison
4/ 5
3.8/ 5
Value for Money
3.7/ 5
3.7/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.8/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2024
Advisor
  Recommendations
N/A
114 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad