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eClinicalWorks vs PatientNow

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Updated February 4, 2026

eClinicalWorks vs PatientNow: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$449.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.11
Patient Scheduling
3.77
Patient Intake
3.71
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Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
healow Genie
healow Genie
Sunoh
Sunoh
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Clover
Clover
Swell
Swell
Grade.us
Grade.us
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Pros / Cons
  • Among the features that really stand out is how electronic health records (EHR) are integrated with scheduling, billing, and clinical documentation.
  • eCW was slowly killing my practice. Once I decided to leave them, they provided me with my patient record in a format that no one was ever able to access.
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  • Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
  • Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
3.3/ 5
Highest performing feature
in the comparison
3.8/ 5
Value for Money
3/ 5
Highest performing feature
in the comparison
3.7/ 5
Customer Support
2.8/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.3/ 5
Highest performing feature
in the comparison
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2024
Advisor
  Recommendations
16 Recommendations
92 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad