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Elation vs PatientNow

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Updated February 9, 2026

Elation vs PatientNow: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.77
Patient Intake
4.50
Appointment Scheduling
4.50
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Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
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Clover
Swell
Swell
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Pros / Cons
  • it looks good The system also helps build your own dashboards, and add or hide components using page composer.
  • Had to close my 3+ year old clinic because of their poor customer support, poor billing support, unable to get billing customer support from someone with enough knowledge and experience of the process and ended up losing my whole business because of them.
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  • Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
  • Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
Highest performing feature
in the comparison
4.2/ 5
3.8/ 5
Value for Money
3.5/ 5
Highest performing feature
in the comparison
3.7/ 5
Customer Support
3.4/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.8/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
  Recommendations
102 Recommendations
114 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad