EZBIS

RATING:

4.6

(155)

About EZBIS

EZBIS office is a comprehensive software package for chiropractic practice management. EZBIS office is modular based, customizable and allows a practice to choose exactly what they need from the system. Applications available within the EZBIS Office suite include integrated electronic medical health records, insurance and patient billing, and patient scheduling. The office staff saves time with the batch entry portion of EZBIS Billing. The application allows users to enter an unlimited number of transactions on a single screen. The tool tracks any past due balances a patient might have. Insurance payments are auto-posted to the system. Pre-built reports help manage billing, collections, and patient information. EZBIS FrontDesk provides a user-friendly scheduling appl...

EZBIS Pricing

Low installment payments available. Also offered as a cloud-based solution starting at $225 per month. Contact E-Z BIS, Inc. for price/quote

Starting price: 

$225.00 per month

Free trial: 

Available

Free version: 

Not Available

EHR progress notes

EZBIS Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for EZBIS

1 - 5 of 155 Reviews

James

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

20+ years of using EZ Bis

Whenever we have had software issues, we are able to call EZ Bis and someone is always able to fix the problem. The software is always being upgraded and improved.

PROS

The appointment book is great! I have multiple providers in the office so each provider can look at their patient appointments or view the entire clinic schedule. EZ Bis is always upgrading and making improvements and adding new features. Now our patients can communicate directly via text with the front desk appointment book. We are able to run hundreds of different reports.

CONS

I do not use the ERH module, but I believe it has had multiple improvements over the years.

Reason for choosing EZBIS

EZ Bis was more affordable and it was recommended by other chiropractors!

Reasons for switching to EZBIS

GreyCat was a terrible company and would not return our calls or even help us fix a problem. They probably went out of business.

Vendor Response

Dr. J thank you for your many years of support for our software. We love our customers and it's exciting to see that we are helping you in many areas of your practice. You are correct to say our EHR program has come a long way from 17 yrs ago when you first tried it out. We've added so many features such as body charts and dictation and Medicare check lists, you should call for a Demo.

Replied October 2023

James

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Customer service

Great

PROS

Outstanding always solve my problems on the first call patiently.

CONS

It times out too fast. We and support have dealt with it but I still must repeatedly sign in all day even if left 5-7 minutes. It’s a drag signing in 20 times a day.

Reason for choosing EZBIS

Cost, and [sensitive content hidden] were nice

Reasons for switching to EZBIS

They were rude impatient and cost too much

Vendor Response

Hi James. Thank you for taking the time to leave us a review. The timeout feature you are talking about is a security setting which can modified and even turned off if you prefer. Check out your user settings or give us a call and we can show you.

Replied October 2023

Andrew

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2023

Pros and Cons

5 out 10. You get what you pay for. A mediocre EHR software.

PROS

Scheduling patients application has always been the best feature on this software.

CONS

SOAP note taking is outdated, normal values are incorrect, ease of use is poor.

Reason for choosing EZBIS

Cost for software, familiarity of use in the past

Reasons for switching to EZBIS

Cost, familiarity with EZ Bis from use in the past

Vendor Response

Hi Andrew. Sorry to hear you are struggling with our EHR. Our records show, since you returned to our software, you have not called in for help very much on this topic. We'd like to help you! Please keep in mind our support team and training are here for you whenever you need. You stated "normal values" are incorrect. Please give us a call to give us details so we can look into this for you promptly.

Replied December 2023

Janice

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

EZ Bis Longevity

Very good - we have been with EZ Biz since the 1980's and recommend it to other doctors often.

PROS

consistent and good customer service - able to discuss options with [sensitive content hidden]

CONS

the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount?

Vendor Response

Hey Janice thank you for your years of business with us. I understand updates may seem inconvenient but they are necessary when working with any computer program to correct issues and prevent further problems. That being said, although you are notified of a change, many clinics will update once in a month and get all updates at once. Regarding your monthly fee, this is your clearinghouse for insurance claims but please know you are not obligated to use this service with us. Many clinics choose to enroll since we handle the enrollment and support. Please call our trainer for help customizing the program. He can set aside time to assist you in your needs.

Replied December 2023

Katrina

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Product

I have had EZBIS for over 5 years and it is better than any other software that I have tried. Their customer service is also the best I have dealt with anywhere.

PROS

I love how customizable everything is! You can create macros for just about every situation.

CONS

It gets tricky to double book patients, but not impossible.

Reason for choosing EZBIS

Ezbis was affordable, customizable, and had great reviews. They are a fantastic company to work with!

Reasons for switching to EZBIS

I started my own practice and hated using Chirotouch. I also used Smart Cloud in school and really didn't like that one either.

Vendor Response

Hey Dr. M. we appreciate the review and are happy to see our hard work is being noticed. We try to make this software easy for everyone. Double booking patients should not be tricky. It may be that you need to adjust your columns for the schedule. Have you tried booking through the Schedule app? Give us a call and lets see how we can help.

Replied October 2023