iCare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iCare

4.9

(26)

Pricing

Starting at $25.00 per month

About iCare

iCare is the modern cloud-based EHR for health systems, clinics, and physician practices. iCare provides a unified Electronic Health Record for today's best healthcare providers. Easy to implement and easy to use, iCare’s flexible web-based interface is designed to work the way you do.

iCare Screenshots

iCare Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Professional

$25.00

flat rate, per month

Plan includes:

Patient Management
Scheduling
EHR
Clinical Notes
Assessments
Patient Portal

Practice

$75.00

flat rate, per month

Plan includes:

E-Prescribe
EPCS
Document Management
Revenue Cycle Management
EDI

Clinic

$125.00

flat rate, per month

Plan includes:

Flowsheets
Imaging
Reminders
Template Editor
Multi-Location
Integration Engine

Acute Care

$175.00

flat rate, per month

Plan includes:

EHR
Task Maangement
Emergency Department
Pharmacy Interface
Coding

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iCare Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of iCare
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Audit Trail
Automated Quoting
Automated Scheduling
Before & After Pictures
Billing & Invoicing
Calendar Management
Calendar Sync
Cancellation Tracking
Care Plan Management
Charting
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Compliance Management
Confirmations/Reminders
Consent Forms
Credit Card Processing
Customer Database
Customer Surveys
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Documentation Management
Document Management
Document Storage
Drag & Drop
Drug Reference Database
Dunning Management
EDI
Electronic Payments
Electronic Prior Authorization
Electronic Signature
Email Reminders
Employee Management
EMR/EHR
EPCS Compliant
Faculty/Staff Management
File Sharing
Financial Management
For Group Therapy
Forms Management
Formulary Management
For Plastic Surgery Practices
For Primary Care
For Substance Abuse Therapy
For Urgent Care
Healthcare Compliance
HIPAA Compliant
Historical Reporting
Imaging and X-rays
Immunization & Allergy Tracking
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Inventory Management
Invoice History
Invoice Management
Lab Integration
Lab Order Management
Live Chat
Meaningful Use Certified
Medical Coding
Medication Alerts/Warnings
Medication History
Medication Management
Messaging
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Physician
No-Show Tracking
On Call Scheduling
ONC-ATCB Certified
Online Intake Forms
Online Refills
Order Entry
Outcome Assessment Tools
PACS Integration
Patient Engagement
Patient Intake
Patient Records Management
Payment Collection
Payment Processing
Photo Management
Physician Management
Physician Scheduling
Plastic Surgery Simulator
Practice Management
Predictive Analytics
Prescription Cancellation
Prescription Renewal
Pricing Data
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Records Management
Recurring Appointments
Referral Tracking
Registration Management
Reminders
Remittance Advice
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Secure Messaging
Self Service Portal
SMS Messaging
SMS Reminders
Task Management
Telemedicine
Telemedicine Integration
Teletherapy
Template Management
Therapy Notes
Third-Party Integrations
Treatment Planning
Wait List Management
Workflow Management

iCare User Reviews

Overall Rating

4.9

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.9

Lily W.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Reviewed June 2022

Best EHR in my experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, very fast, complete and it has everything I need.

Cons:

During roll out, my department was the last to be implemented.

Guiselle P.

Verified reviewer

Medical Practice

Self-Employed

Used daily for free trial

Review source

Reviewed May 2025

Experience insight

I loved that [sensitive content hidden] was very informative and tailored options to your liking. Set realistic goals and recommendation benefits for your practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great explanation and customization to your needs. [sensitive content hidden] was very helpful helping me understand this new system.

Cons:

The interface needs some improvement to be able to navigate much easier but overall not bad. I would recommend less tabs and close to separate what you are looking for.

Reasons for choosing iCare

Cost, and efficiency consisted to other competitors

Reasons for switching to iCare

Efficiency with documentation and easier to navigate

Vendor Response

Thank you for your thoughtful review and for choosing iCare! We're so glad to hear that our team was able to provide helpful guidance and personalized support throughout your onboarding. Your feedback on the interface is greatly appreciated — we’re about to launch new features designed to simplify navigation and reduce complexity, and we’re excited to hear what you think once they go live. We're also happy to know that our cost efficiency and documentation tools made a difference in your decision to switch from CareTracker. If you have any additional feedback or suggestions, we’d love to hear from you!

Replied May 2025

Maria J.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used weekly for less than 6 months

Reviewed June 2022

Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like most of the software system especially the options we have available to click like discharge list.

Cons:

What I least like about Icare is the glitches and sometimes not submitting the documentation and having to start all over again.

Mary B.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for free trial

Reviewed March 2025

ICare Review

It has been great. We still have the hard part to do but I have high expectations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are in the beginning stages of our implementation. So far we are very happy working with iCare. The team has been excellent.

Cons:

Don’t have any complaints. We have had a good experience.

Reasons for choosing iCare

Wide variety of templates and the helpfulness of staff

Transon N.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Reviewed September 2025

Functional and Effective

Over all, very positive. The trainer and people at iCare with whom we worked with are patience, generous in helping and giving us their time. The partnership feels like a true win/win partnership with the goal of more efficient in serving patients while being compliant in all aspects of providing healthcare.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functions and interface are very intuitive and easy to use. The system is portable through a webpage portal, and that makes a huge difference for providers who are on the road frequently, like myself.

Cons:

Perhaps I don't know about the full capability, but if there are video training programs that our medical assistants and providers can view and see how to do things, this would be more helpful for new providers and users.

Vendor Response

Thank you for your comments. We do have video training material available in our help center. All major features are covered. Your support contact will be happy to show you where the videos are found.

Replied September 2025

Nicole L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed March 2025

Very Easy to Use

Very attentive. The training is top notch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficiency & Convenience – The system makes it incredibly easy to send prescriptions electronically, reducing paperwork and saving valuable time.

Cons:

Nothing. I wish I had known about it sooner.

Rebecca S.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for free trial

Review source

Reviewed November 2024

Great easy to use

Overall my experience has been perfect I have no complaints

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and design of everything. Flawless

Cons:

Not much to complain about really it's great

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Reviewed June 2022

One of the best EHR systems

Overall, the experience with iCare has been better than expected. When our organization selected the iCare system, I was a little skeptical however it has been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have experience with most of the major EHR systems, and by far, the iCare system is one of the best I have ever used. The functionality and feature set is superior to most other systems yet the ease-of-use is extremely high. The user interface is very intuitive and easy to navigate. Everything seems to be where you would expect to find it. The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance. We tend to put the system through heavy workloads yet the performance has stayed consistently high. I would definitely recommend this system to any healthcare organization looking for an excellent modern HR.

Cons:

The iCare system gives the user the ability to do some customizations to the individual look and feel of the system, In fact we can even change the color scheme. Sometimes when other users ask me to assist them in a certain function, I have to search for where they have positioned the feature in their menus. I don’t know how iCare could improve this however, since I love the ability to be able to customize my workflows for my specific tasks.

Reasons for switching to iCare

The previous system simply could not handle the complex requirements of our growing organization.

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 6 months

Reviewed June 2022

Excellent Integrated EHR System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is an excellent integrated EHR system which is full featured and compliant with all required and emerging regulatory standards. The system seems very intuitive and easy to use and has been well received by our staff.

Cons:

I have nothing negative to say about this software.

Verified

Reviewer

Logistics and Supply Chain

51-200 employees

Used weekly for free trial

Reviewed June 2022

Nice EMR System