Kipu vs TherapyNotes, LLC: Which is best for you?

As a small behavioral health practice managing multiple clinical and pseudo-clinical roles for approximately 400 patients, Kipu provided valuable tools in billing and customization that supported our operational needs.

High and Fragmented Costs: Pricing is a major drawback, with multiple layered subscriptions (e.g., base, billing, and EMR) combined with per-item fees for claims, statements, ERAs, reminder texts, and more.

This is an excellent product that offers scheduling options, encounter notes, file storage, clearinghouse EDI, ERA, patient messaging, telehealth video, and superior support.

I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer.