Microsoft Bookings 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft Bookings

4.4

(158)

FrontRunner 2026

Pricing

Starting at $6.00 per month

About Microsoft Bookings

Microsoft Bookings is a reservations management software designed to help businesses manage appointments and booking schedules. The platform enables managers to update personalized appointment details and select dates and timings to check availability.

Administrators can create online meeting links to virtually connect with staff members via Microsoft Teams. Microsoft Bookings allows teams to create custom calendars for different departments with personalized page structures, staff details, communication methods and other information. Additionally, supervisors can send calendar invitations and confirmation emails to customers and reschedule or cancel bookings on a centralized dashboard.

It lets stakeholders integrate the system with several third-party applications including Google Calendar and Microsoft Outlook. Microsoft Bookings is available as part of Microsoft 365 Business Premium subscriptions and support is extended via phone, email, FAQs, knowledge base and other online measures.

Microsoft Bookings Screenshots

Microsoft Bookings Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

Microsoft 365 Business Basic

$6.00

per user, per month

Plan includes:

Mobile version
File sharing
File storage
Support & Deployment
Tools to build and manage your business

Microsoft 365 Business Standard

$12.50

per user, per month

Plan includes:

Mobile version
File sharing
File storage
Teamwork & Communication
Support & Deployment
Tools to build and manage your business
Desktop versions of Office apps for PC & Mac

Microsoft 365 Business Premium

$22.00

per user, per month

Plan includes:

Mobile App
File Sharing
File storage
Teamwork & Communication
Support & Deployment
Tools to build and manage your business
Desktop bersions of Office apps for PC & Mac
Email
Calendar
Security & Compliance

Microsoft 365 Apps for business

$8.25

per user, per month

Plan includes:

Desktop versions of Word, Excel, PowerPoint, and Outlook
1 TB of cloud storage per user
Anytime phone and web support

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Microsoft Bookings Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Microsoft Bookings
Access Controls/Permissions
Activity Dashboard
Appointment Scheduling
Availability Management
Booking Management
Calendar Sync
Class Scheduling
Confirmations/Reminders
Customizable Branding
Email Management
Email Reminders
For Salons and Spas
Online Booking
Real-Time Notifications
Real-time Scheduling
Real-Time Updates
Reminders
Rescheduling
Self Service Portal
Third-Party Integrations
Website Integration

Microsoft Bookings Integrations

Microsoft Outlook

Integration rated 4.9 from 33 reviews

Microsoft Teams

Integration rated 4.7 from 21 reviews

Microsoft 365

Microsoft Bookings User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.1

Functionality

4.2

Lauren S.

Verified reviewer

Higher Education

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed January 2026

Great for quick appointment scheduling

Ratings Breakdown

Ease of use

Functionality

Pros:

Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy.

Cons:

Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others.

Reasons for choosing Microsoft Bookings

My employer prefers Microsoft products to others.

Nona P.

Verified reviewer

Law Enforcement

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

Convenient -- especially if you already pay for it -- & gets the job done

Overall, Microsoft Bookings served the exact purpose I needed it to; best of all, it was simple to set up. When my organization was looking to pay for an outside calendaring/booking service, realizing that we already pay for Bookings in our Microsoft bundle and that it is quite easy to use was a very pleasant surprise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Microsoft Bookings is very user friendly -- the fact that it is easily packaged with Microsoft software is an added bonus. The interface on the sign-up side is straightforward, and the ability to have reminders sent out to attendees automatically as an included feature is invaluable. If you already calendar with Outlook, this integration is very smooth (and again, very convenient as far as reminders go)

Cons:

I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for security reasons, could not), this meant there were limitations to her access, which was a bit inconvenient as a middleman needed to be designated for changing availability.

Reasons for choosing Microsoft Bookings

Since we already pay for Bookings, it was the better choice.

Reasons for switching to Microsoft Bookings

We realized we already pay for Bookings and were looking to cut costs as it was.

Mischa Z.

Verified reviewer

Renewables & Environment

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Easy to convert leads to calls

Previously 5

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Integration with office365 is still amazing. It's handy that you can plan time in front and after a meeting automatically to block.

Cons:

Still the lack of customisation, but in addition there is no way to change the calendar to not show the weekends. We use it for business purposes and we don't operate on the weekends. It confuses the people booking. (because the week starts on Sunday by default and there is no way to change it to start on Monday)

Reasons for choosing Microsoft Bookings

We already used the microsoft environment, so it made sense to try to get what we wanted there first. As that was the 'free' option.

John W.

Verified reviewer

Design

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Microsoft Bookings is Great for Small Businesses

My overall experience is good! I would recommend this as an option to any small business wishing to find an affordable yet robust option for scheduling appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's somewhat simple to learn and fairly intuitive. The interface is laid out well and easily navigable. Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with Outlook calendars. Cost is reasonable for my business, and payments can be paid out yearly or monthly. I've not had to contact customer support, but using AI tools like CoPilot have helped me figure out most of any issues I've had with it. When properly connected to Outlook, the reminders / notifications via Outlook work perfectly.

Cons:

I had some trouble connecting it up to my Teams app installed on my computer. It simply would NOT add a calendar event. I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it. However, upon adding a connector (which took some research) I was able to get the calendar issue resolved. The Booking issue in the Online Chat eventually worked out, but I cannot remember how I fixed it. Lastly, the load times of the scheduling app can be a bit lengthy when embedded on a website.

Reasons for choosing Microsoft Bookings

Much cheaper. The cost of TimeTap was way outside of my budget. Plus, with an Office 365 account, I get a LOT more things (SharePoint, Word, Excel, Outlook, OneDrive, etc).

Ray W.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Must install and use for finding avaliable timeslots for people to book

I really enjoy using it and people book with me daily using this app. it's easier than me finding time slots and afterwards sending them to people

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helps people book meetings based on my outlook calendar easily and find open slots and spaces, it's great value for money and the learning curve is very easy.

Cons:

It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web

Reasons for switching to Microsoft Bookings

Excel spreadsheets are a thing of a past, it's not easy to manually find the available time slots

Kelsey H.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Microsoft Bookings has streamlined my workflow.

I have been able to integrate Microsoft Bookings easily into my daily workflow. It saves me time because I'm not having to go back and forth with each person to figure out "what time works best" for all of us. This makes it easy, and I don't have to pay someone to keep my calendar going. l

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I added Microsoft Bookings as an app on my Microsoft Teams account. I am able to set my available hours for meetings, and it merges with my calendar so no one can book a time to meet when I already have something scheduled. It was free to add on my Teams account, and there was no learning curve. I was able to create different booking links so there is always one that goes out on any email I send so I can be available to my team. When I send an email to people I am trying to recruit, they get a different link that shows up that I titled "first time meeting" so I know in my calendar what kind of call I am going into before the meeting starts. I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when someone books a time to meet, I get a notification and a reminder sent to my email so I can stay on top of the job.

Cons:

It took me a little bit to figure out the different features and how I wanted to implement them into my daily workflow. But you will get that with any kind of product you use. If we aren't trying to make things better, what are we doing? I will learn all the features if that means it saves me time.

Dylan M.

Verified reviewer

Automotive

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2026

Simple scheduling solution for daily sales use!

Overall, my experience has been positive. It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It made scheduling test drives and follow-up appointments much easier. Customers can pick an available time without back-and-forth emails, and everything syncs directly to Outlook, which saves time during busy days.

Cons:

The setup can take a little time at first, especially when configuring services and availability. It also feels more basic compared to some standalone scheduling tools.

Althea W.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Great for business owners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease and convenience with this software is phenomenal. I absolutely love the features, and how affordable it is, and it’s helped with my business so much.

Cons:

There’s so many features it’s easy to get lost how to do something sometimes. So it takes some getting used to in order to get it down

Verified

Reviewer

Human Resources

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed December 2025

Easy to use