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NextGen Office vs PatientNow

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Updated February 2, 2026

NextGen Office vs PatientNow: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Document Management
4.56
HIPAA Compliant
4.55
Payment Processing
4.50
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Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
InstaMed
InstaMed
Doctible
Doctible
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Clover
Clover
Swell
Swell
Grade.us
Grade.us
See All
Pros / Cons
  • All other EHR/PM systems have that open API which enable us to seamlessly access the system and improve our patient experience, office workflow, and modernize our processes.
  • We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period.
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  • Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
  • Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
Highest performing feature
in the comparison
3.9/ 5
3.8/ 5
Value for Money
3.7/ 5
3.7/ 5
Customer Support
4/ 5
4/ 5
Functionality
Highest performing feature
in the comparison
3.9/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2024
Advisor
  Recommendations
103 Recommendations
104 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad