Phreesia 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Phreesia

4.3

(166)

FrontRunner 2026

Pricing

Pricing available upon request

About Phreesia

Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff.

Trusted by 4,500 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 7 U.S. patient visits (170M+ annually) and is proven to drive measurable operational and financial improvements.

Highly recommended: 9 in 10 clients would recommend Phreesia.

With Phreesia, you can:

• Answer calls 24/7 with Phreesia VoiceAI, seamlessly integrated with athenahealth. Let patients schedule an appointment, request a prescription refill and more over the phone with natural language—no menus, no hold times. Phreesia VoiceAI uses HIPAA-compliant chat and talks with patients in 20+ languages.

• Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit.

• Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online p...

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Phreesia User Interface

Popular Phreesia Alternatives

Main Product

Phreesia

4.3

(166)

Ratings Breakdown

4.38Ease of use
4.17Value for money
4.35Customer support
4.27Functionality

Pricing

Available upon request

Get Price

Alternative Product

Pabau

4.6

(608)

Ratings Breakdown

4.41Ease of use
4.41Value for money
4.61Customer support
4.56Functionality

Pricing

Starting at $59.00 per month

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Alternative Product

ModMed

4.4

(363)

Ratings Breakdown

4.48Ease of use
4.28Value for money
4.24Customer support
4.38Functionality

Pricing

Available upon request

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Alternative Product

DocVilla

5.0

(73)

Ratings Breakdown

4.97Ease of use
4.94Value for money
4.96Customer support
4.96Functionality

Pricing

Starting at $100.00 per month

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Alternative Product

Practice Better

4.8

(96)

Ratings Breakdown

4.59Ease of use
4.43Value for money
4.60Customer support
4.66Functionality

Pricing

Starting at $35.00 per month

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Alternative Product

Carepatron

4.5

(514)

Ratings Breakdown

4.55Ease of use
4.53Value for money
4.57Customer support
4.35Functionality

Pricing

Starting at $23.00 per month

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Phreesia Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Phreesia Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Phreesia
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Automated Responses
Availability Management
Billing & Invoicing
Booking Management
Broadcast Messaging
Calendar Sync
Call Reminders
Campaign Management
Cancellation Management
Check-in/Check-out
Communication Management
Confirmations/Reminders
Contact Database
Credit Card Processing
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Forms Management
HIPAA Compliant
Historical Reporting
Insurance Eligibility Verification
Medical Billing
Messaging
Mobile Alerts
Multi-Language
Multi-Location
Multi-Physician
Multiple Appointment Types
On Call Scheduling
Online Booking
Online Intake Forms
Online Scheduling
Patient Communications
Patient Education
Patient Engagement
Patient Intake
Patient Questionnaires
Patient Records Management
Patient Scheduling
Payment Collection
Payment Processing
Payment Reminders
Physician Management
Physician Scheduling
Pre-Appointment Screening
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Registration Management
Reminders
Reporting/Analytics
Rescheduling
Revenue Management
Scheduling
SMS Messaging
SMS Reminders
Surveys & Feedback
Third-Party Integrations
Two-Way Communication
Wait List Management
Website Integration

Phreesia Integrations

NextGen Healthcare Practice Management

Epic

eClinicalWorks

MEDITECH Expanse

Compulink Healthcare Solutions

Oracle Health EHR

See all 14 integrations

Phreesia User Reviews

Overall Rating

4.3

Ratings Breakdown

62%

23%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.3

Robyn R.

Verified reviewer

Medical Practice

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

Phreesia has been a wonderful asset to our practice. Our patients prefer this over paper.

We have saved time during patient Check-In and have been able to obtain accurate intake information in a very timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use as well as access to ample support. Phreesia Support provides quick responses and is always available to troubleshoot any issues.

Cons:

I wish the tablets would take on a newer, more modern look, similar to popular tablets. They can be heavy for our older patients.

Tami F.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Phreesia works for Clinics!

My overall experience with Phreesia was a good one! Phreesia definitely increased the patient to clinic communication and lowered our phone hold times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to communicate quickly with patients.

Cons:

We didn't like the inability to easily send out a broadcast message.

Reasons for choosing Phreesia

We chose Phreesia at the time based on the integration process.

Diana T.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Phressia Review

My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phreesia was very helpful when it came to checking the patient in when they arrived, keeping up with medical records and forms that the patient have to filled out at the time of check in.

Cons:

When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR.

Vendor Response

Thank you, Diana, for your review and for being a longtime Phreesia partner. We’re happy to hear Phreesia has supported your check-in workflows and helped make arrivals smoother. We also appreciate your feedback about pharmacy name entry. Feedback like yours directly informs how we continue to improve—it's a key reason we invest $120M+ annually in R&D to keep improving our products and user experience to help you solve more problems. We’d love to learn more about what you’re seeing so we can help troubleshoot and share recommended best practices. If you’re open to it, please reach out to your Customer Success Manager or contact our support team so we can review your configuration. If you know a peer or colleague who could benefit from Phreesia, we’d be grateful for an introduction. As a thank you, you can earn $50 per referral (up to $500/year)—just share their info using the link provided: phreesia.com/client-referral-program Thanks again for your partnership and feedback.

Replied February 2026

Katherine G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Phreesia's unfair "Gotcha" Clause

I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more.When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed. All my other third party vendors for Athenahealth allow cancelation either immediately or with no more than 60 days notice. This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal. This required a Zoom meeting with 3 people to explain the contract and tell me they will have to "take this to their leadership." Really? They need to engage their leadership for simple contract issues with a client? Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign with someone. What kind of modern tech company does that these days? Would not recommend doing business with this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. Qeudr was purchased by Phreesia a few years ago.

Cons:

Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date.

Martin J.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Daily Phreesia User

Very good. it took a lot of education by the staff and a lot of hand holding but in about 90days we had most of the kinks worked out

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ability to charge card on file and allowing patients to pay copays and previous balance before setting foot in the building saving a lot of time at check in

Cons:

some of the critical information collected via Phreesia is not transferred to Office Practicum as discreet data where it needs to go. Staff needs to interact with documents and PDF files to get the right information where it needs to be

Reasons for choosing Phreesia

Phreesia is more robust and has many more functions than the other options we looked at

Mario N.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed March 2025

Phreesia just works!

Phreesia has become an integral partner in the management of my practice. It allows us to focus more on providing quality care to our patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances. Phreesia has been an extremely valuable addition for our practice.

Cons:

Unfortunately no service is one hundred percent and when there is a zone issue, nothing can be done except wait for service to be restored.

Reasons for choosing Phreesia

Phreesia provided an easy to understand interface and work flow. It also had a more reasonable price model.

Leigh C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

2 Thumbs up!

Two thumbs up! Way more positives than negatives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely loved Phreesia. The intake pad when patients would arrive was very user friendly. We could see how far they had gotten and when they would be done on intake. We could verify Insurance through Phreesia. It would tell us co pays due and balances.

Cons:

Some patients would complain that the intake was somewhat lengthy however that could be our practice issue. I know we had added things on there that the Doctors wanted such as psychiatric evaluations.

Reasons for switching to Phreesia

Managements choice to switch. We were only using Epic and they decided to add Phreesia.

Joseph K.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed February 2025

Senior Vice President and Chief Revenue Officer

Excellent, very pleased with Phreesia. Patient satisfaction is consistently positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phreesia offers a convenient and easy to use tool for patient registration and check-in. In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.

Cons:

OCR technology to read drivers license and insurance card images.

Reasons for choosing Phreesia

Based on weighted must have features and functionality

Daphene R.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Phreesia is the best partner for any medical office

We have had Phreesia for15 years used is without interface for all that time. Finally have new EMR ECW that interfaces and we still love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phreesia support is always there to help and the services they provide make our jobs so much easier. Couldn't do without them so when we went looking for a new EMR Phreesia interface was mandatory before we did any demos.

Cons:

Can't think of anything that is a down side. They are responsive and keep adding services that make our jobs easier

Rhoda O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2025

Highly Recommend!

Wonderful! My overall experience with Phreesia has been fantastic. Their IT department is quick to respond and troubleshoot any issues efficiently. Our provider representative is knowledgeable, supportive, and always takes the time to educate and assist our team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Broadcast Messaging 2. Patient Check in is just one click 3. Patient Surveys 4. Pre Registration 5. Balance Due 6. Templates for Email and Text Messaging 7. Total Patient Panel broadcast 8. Payment Assurance 9. Easy to use dashboards 10. Our dedicated Account Executive – Provider Solutions (the ranking could easily be swapped, making Leila #1). This is the first clinic where I’ve used Phreesia, and I’ve found it to be extremely user-friendly and a great all-around solution. I only wish I had the opportunity to use this product sooner!

Cons:

The only drawback is that broadcast messages can’t be sent until the day’s schedule is loaded. It would be helpful to have the ability to send messages in advance.

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