Relatient 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Relatient

4.3

(36)

Pricing

Starting at $99.00 per month

About Relatient

Relatient is a web-based solution designed to help healthcare centers and hospitals schedule appointments and streamline communication with patients via emails, text and voice messages. Key features include online registration, data capture, customizable branding, survey collection and targeted campaigns.

The HIPAA-compliant application enables staff members to book appointments, send notifications for missed visits and record patients’ acknowledgment/cancellation. Users can create custom reminders based on factors such as location, practitioner and appointment type for patients. The solution comes with a messenger feature, which lets doctors converse with patients as well as view upcoming appointments and unpaid balances.

Relatient integrates with multiple third-party platforms such as AdvancedMD, AllMeds, AntWorks, Aprima, Athenahealth, Cerner, eClinicalWorks, Epic, Lytec, MacPractice, SOAPware and more. Pricing is available on request and support is provided via phone and documentation.

Relatient Screenshots

Relatient Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per month

No plan information available

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Relatient Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Relatient
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Approval Process Control
Automated Scheduling
Broadcast Messaging
Calendar Management
Calendar Sync
Call Reminders
Campaign Management
Client Database
Client Portal
Communication Management
Contact Database
Customizable Branding
Customizable Forms
EDI
Electronic Signature
EMR/EHR
File Sharing
Group Scheduling
Live Chat
Messaging
Mobile App
Monitoring
Multi-Location
Multiple Appointment Types
No-Show Tracking
Online Booking
Online Payments
Online Scheduling
Patient Communications
Patient Engagement
Patient Intake
Patient Scheduling
Payment Processing
Payment Reminders
Practice Management
Progress Tracking
Real-Time Chat
Real-time Consumer-facing Chat
Real-Time Monitoring
Real-Time Reporting
Recurring Appointments
Reminders
Reporting/Analytics
Rescheduling
Scheduling
Self Service Portal
SMS Messaging
SMS Reminders
Third-Party Integrations
Transcripts/Chat History
Wait List Management

Relatient Integrations

MedEvolve

Oracle Health Ambulatory Suite

Dentrix Ascend

Epic

athenaOne

ModMed

See all 17 integrations

Relatient User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

36%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.4

Dana E.

Verified reviewer

Medical Practice

1001-5000 employees

Used daily for less than 12 months

Reviewed June 2019

Pleased with all of their products

Relatient allows us to customize our appointment reminders by practice, in turn making our offices really feel in control of the messaging to their patients. Their development team has always been transparent with timelines and expectations, and are quick to resolve any issues that may arise. Additionally, the account managers are knowledgeable of their products, always willing to listen, and will involve any necessary parties (even the CEO) when expectations have to be adjusted.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The eRegistration platform that allows our patients to complete all necessary paperwork from a link in their appt reminders.

Cons:

The lack of customization when it comes to recall messages, which is a large part of our patient engagement.

Reasons for switching to Relatient

With a practice our size, it was important to have a reminder system flexible enough to meet the needs of all of our patients' demographics.

Vendor Response

Thank you for your review. This feedback regarding has been forwarded to our Product Development team for further evaluation.

Replied July 2019

Jonathan M.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Reviewed June 2019

Painless patient engagement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility. Relatient is capable of "bobbing and weaving" to meet the needs of their customers. We've worked with other vendors, but no one matches Relatient's quality and service in the patient engagement space.

Cons:

That we didn't use them sooner. Using Relatient out of the gate would have saved our organization many headaches.

Reasons for switching to Relatient

Televox had poor customer service. The quality of their product was decades behind current market capabilities.

Vendor Response

Thank you for the review! At Relatient, we appreciate hearing feedback from our customers.

Replied July 2019

Christy A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Practice Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was good for sending reminders and getting confirmations from patients with out having a person calling.

Cons:

It was a separate portal from our EMR system.

Reasons for choosing Relatient

Relatient did was a less expensive option.

Judith S.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Relatient Review

They have been responsive. We work well with their team through our EMR.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the capabilities of Relatient. They are lacking in a few areas. We are hoping they will expand their services. If not, I will need to move to another company.

Cons:

We use them for reminders. THe patients had difficulty understanding who RELATIENT was. We needed them to change the name the text, email and call came from. It needed to be us. They do not have all information that we needed, they are working on it.

Vendor Response

Thank you for sharing your experience with Relatient. We’re glad to hear our capabilities have been helpful and that our team has worked well with your EMR. We also appreciate your candid feedback. We understand how important it is for patients to recognize communications from your practice, and we’re actively working to improve that experience. Your input helps guide our ongoing enhancements. If there’s anything specific we can do to better support your team, please don’t hesitate to reach out. We value your partnership and look forward to continuing to work together.

Replied April 2025

Michelle A.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Relatient review

Relatient is very user-friendly And pricing was reasonable for the functions that it offered. Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It Was very easy to use, and it confirmed our appointments automatically. The reporting functionality was great.. Customer support was very useful.

Cons:

The one thing I do not like about relation is it does not remove the appointments from the schedule when they are canceled. That was a manual process for us due to the directional integration with our EMR.

Jill S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Office manager

Using Relatient has really helped to save time in the clinic by getting our confirmations done in a timely manner and allowing us to fill 98% of our schedule daily.

Ratings Breakdown

Ease of use

Functionality

Pros:

It helps to save time by sending out patient reminders starting 5 days out. It takes away from my staff having to call 90 patients a day to confirm.

Cons:

When we reschedule the patients it doesn’t allow us to change the stays to update properly.

Bonnie M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Reminder system

Is a nice system, but found a better one that is more compatible with PM software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked the ability to block patients from using online scheduler.

Cons:

It did not have the best compatibility with our practice management software

Vendor Response

Thank you for this thoughtful feedback, Bonnie. It’s always rewarding for our team to hear when Dash Schedule is helping teams like yours. We would appreciate the chance to understand more about how the implementation with your PM didn't live up to your expectations. We are always working to improve, and feedback like this helps us do that. Please know we would like the chance to talk with you directly and see what we can do to help. Your Client Advisor is always available if you would like to discuss further. Thank you again for taking the time to share this.

Replied April 2025

LISSETTE E.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

OVERALL OKAY

overall it was okay. it helped send appointment reminders but that was about it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

what i liked the most is the reliability of the program

Cons:

it does not have all the new features that other programs now offer

STEVEN P.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

great product and company

they were helpful in setup and anytime i have a question they return my call promptly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1.frees up time calling and confirming patients 2. patient's who cancel automatically drop off the schedule so others can book that time. 3. I get an encrpyted list of all cancellations and confirmations along with message left and no answers

Cons:

i have none, and i have been using the product over a year.

Triana M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed June 2019

Excellent Reminder system

We have significantly decreased our no show rates and have increased our turn around time in being able to call patients on wait lists to get in to cancelled appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our patients have raved about the options and tiered reminder system. Our office staff loves the ease of the reporting system and accessibility to patient responses.

Cons:

Some pages do not fully load when using the quick link icons. The page will load properly when drilling down on the header to click the link directly instead of using the icons at the top of the page.

Vendor Response

Thank you for your review. Our Support Team will reach out to talk about the details described and options for optimizing your Relatient solution.

Replied July 2019

Showing 1 - 10 of 36 Reviews

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