Therabill 2026: Benefits, Features & Pricing

I really did like the Therabill system overall. It is very functional in many ways. It is top notch with the A/R and revenue portions. Posting payments, printing paper claims and account reconciliation and easy with this system. They do have a long way to go with claims correction and rebilling. These areas are not as easy to navigate even with the tutorials. I will say I only had great experience with the customer service team.

great love how easy to navigate around the whole site easy to enter new providers and insurance , easy to post the payments ,the statements have all the information needed for the patient to understand the balance

I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support. I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success. This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!

It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.

Poor- we will be switching EHR for a software that has more features.

Terrible customer service! Every time we called for the scheduling color issue, we were told it would be escalated to a "Tier 2" request and this went on for over 6 months. Finally, when I called as the [SENSITIVE CONTENT] to demand something needs to happen, I was told that not every customer has this issue (but [SENSITIVE CONTENT] did admit that it has been "going on for years!"), so it is not important enough for them to correct the problem. I have been a customer since 2013 and they don't care so I am forced to find a better EMR. WARNING: DO NOT USE THERABILL IF YOU WANT TO GROW AND EXPAND!

For years I have been using a different practice management product that required I export to a claims processing service. Recently I decided to look for a product that was web-based and would include the billing feature without exporting. I researched and selected a different product to begin using the last week in August with the plan of discontinuing the old system at the first week in September. Well, after 4 days with that product, I began looking again and found Therabill. Within 3 days we were up and running because the software is intuitive and has great video training support as well. Besides the ease of use, it is incredibly flexible. Lack of flexibility was why I aborted on the first program I selected. We are still in the free trial period and love it!