TM3 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TM3

4.1

(87)

Pricing

Starting at $50.00 per month

About TM3

TM3 is a practice management solution that can be deployed either in the cloud-based or on-premise. It is suitable for a variety of practice types. Key features include patient records with annotations, online appointment booking, clinical notes, live imaging and automatic auditing.

TM3 has reception tools that allow users to manage appointment books for multiple locations and receive payments. TM3 is able to automatically generate batch invoices and create analytical reports and graphs. Users also have access to TM3’s database of clinical notes.

TM3 send automatic text notifications to inform patients about an empty slot in case of some appointment cancellation. The solution provides reporting and financing capabilities which enables practices to visualize, analyze and prioritize their business operations.

TM3 is available for purchase on a per user per month basis with additional add-ons available. The on-premise deployment is only compatible with Windows operating systems. In-person training and implementation is available within the UK and Ireland.

TM3 Screenshots

TM3 Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

TM3

$50.00

flat rate, per month

Plan includes:

Appointment Scheduling
Client Communications
Client Records
Clinical Notes
Finance Tools
Invoice Creation
Online Consultation
Reporting Suite
Staff Management

TM3 Connect

$60.00

flat rate, per month

Plan includes:

Automated List
Booking App
Class Schedule
Client Portal
Clinical Forms
Course Description
Debt Collection
Integrated Payment Processing
Marketing Integration
Online Registration

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TM3 Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of TM3
3D Imaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics
API
Appointment Scheduling
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Automatic Transcription
Availability Indicator
Availability Management
Billing & Invoicing
Bill Payment
Booking Management
Broadcast Messaging
Cancellation Management
Cancellation Tracking
Care Plan Management
Care Summaries
Case Management
Case Notes
Charting
Chat/Messaging
Check-in/Check-out
Claims Management
Class Management
Class Scheduling
Client Management
Client Portal
Clinical Notes
Clinic Interoperability
Coding Assistance
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Diagnostic Reports
Discount Management
Document Management
Document Storage
Drag & Drop
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Employee Management
EMR/EHR
E-Prescribing
Event Management
Event Scheduling
Exercise Library
Facility Scheduling
Faculty/Staff Management
Financial Management
For Chiropractors
For Group Therapy
For Medical Purposes
For Mental/Behavioral Health
Forms Management
For Pain Management
For Physical Therapy
For Podiatrists
For Primary Care
For Psychiatrists
For Speech Therapists
For Substance Abuse Therapy
Gift Card Management
Goal Setting/Tracking
Healthcare Compliance
Health Record Access
Historical Reporting
Imaging and X-rays
Immunization & Allergy Tracking
Initial Assessments
In-Person Payments
Instructor Management
Insurance Eligibility Verification
Insurance Management
Inventory Management
Invoice Management
Lab Integration
Lab Order Management
Lead Generation
Live Chat
Marketing Automation
Medical Billing
Medical History Records
Medication Alerts/Warnings
Medication History
Medication Management
Member Communication
Membership Management
Mobile App
Monitoring
Multi-Location
Multi-Physician
Multiple Appointment Types
Multiple User Accounts
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Forms
Online Intake Forms
Online Scheduling
Outcome Assessment Tools
PACS Integration
Patient Communications
Patient Engagement
Patient Intake
Patient Management
Patient Monitoring
Patient Portal
Patient Questionnaires
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Point of Sale (POS)
Practice Management
Pre-Appointment Screening
Prescription Management
Prescription Renewal
Progress Notes
Progress Reports
Progress Tracking
Real-Time Reporting
Records Management
Recurring/Subscription Billing
Referral Management
Referral Tracking
Registration Management
Reminders
Reporting/Analytics
Rescheduling
Revenue Management
Role-Based Permissions
Room Scheduling
Scheduling
Secure Messaging
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
SMS Reminders
SOAP notes
Staff Management
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Telemedicine Integration
Teletherapy
Template Management
Templates
Therapy Notes
Third-Party Integration
Third-Party Integrations
Transaction History
Treatment Planning
Video Conferencing
Virtual Meetings
Virtual Waiting Room
Vitals Tracking
Voice Recognition
Wait List Management
Website Integration
Workflow Management

TM3 Integrations

Google Ads

Pronto

Zoom Workplace

Chatfuel

Google Analytics 360

Mailchimp

TM3 User Reviews

Overall Rating

4.1

Ratings Breakdown

39%

43%

11%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

4.1

Functionality

4.0

Rick L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

Core to our clinic operations - couldn't run the clinics without it.

Sadly the customer service element has deteriorated in the last 1-2 years as they have moved to online support rather than telephone support. We have also had issues with there being no support 'out of hours' such as weekends and bank holidays. One bank holiday the servers crashed and the system was unavailable until they reopened on Tue to reboot the servers. The customer support has become an increasing concern and would be the only reason we would look to change suppliers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been with TM3 for over a year, and its predecessor TM2 for around 5 years before that. It is purpose built for physiotherapy practices, particularly multi-location clinics, with high volumes of staff and insurance referrals. We have over 20,000 patients on our data base and it runs seamlessly.

Cons:

There are still come glitches with the new TM3 web platform which we report and nothing gets resolved. We don't get any ongoing update about this, only they will pass it to the development team but then nothing.

Reasons for switching to TM3

Outgrew bookingbug which was a cheap entry level platform.

Colm W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed July 2021

TM3 East Galway Physiotherapy

TM3 has pushed us to move with the times and yes we needed that push. It has allowed us reach a wider market with online booking features. It has pushed us to move outside our comfort zone in a positive way into the digital and technology features with online notes and payments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appointment scheduling has been made alot more accessible for both the practitioners on the move and our clients via online bookings. Emailing receipts to clients and quick access to patient portals to view their appointment history is a major plus. The waiting list system has provided flexibility of clients to choose their own appointment times.

Cons:

Unfortunately for a certain cohort of clients they can cancel without direct contact with clinic at short notice meaning we have to be sharp in keeping a constant eye on emails to practice and nofiying the individual practitioners. Online support via chat feed can be slower response than we would desire at times but we are understandable of times we are in with staff working from home. Together feature and TM3 support articles does alleviate this issue.

Reasons for choosing TM3

TM3 additional features and advancements from initial demo we received allowed us to choose the right software package versus yellow schedule and Cliniko. We are certainly happy with TM3.

Ben P.

Verified reviewer

Alternative Medicine

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed August 2024

very expensive diary

Awkward when working, awful support when not

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much really. as a diary its ok but there are cheaper versions of those available

Cons:

Clunky, not intuitive. can't read previous notes while writing another. Support desk is useless

Reasons for switching to TM3

This is the system used at one of the clinics that I work at

Perneet C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed July 2021

Very good and lots of useful features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Brandable booking website and online payment features

Cons:

report glitches and lack of phone support in recent months

Reasons for switching to TM3

Old product was outdated and not feature-rich

Donal O.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for more than 2 years

Reviewed June 2019

Vital to operations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online diary with booking and automatic reminders and confirmations save me a lot of admin time. Frees my time up to spend with patients rather than answering phones etc. The ability to edit a large amounts of the templates for case histories and treatments.

Cons:

I miss a lot of the 1 touch features of TM2. It really does save a lot of time. I also wish that the highlighter button floated up and down with the notes. In a long first patient appointment there can be a lot of scrolling up and down to select and deselect the highlighter tool.

Reasons for choosing TM3

It's a local business and the support staff are very helpful

Vendor Response

Hi Donal, Thanks very much for the great feedback. Great to hear TM3 is so vital to your business! We have started to improve features which some of the smaller features in TM3 that they enjoyed in TM2. I'm happy to say the highlighter scroll will be adjusted in the next release!

Replied June 2019

Sarah C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed July 2021

Accounts Receivable perspective

The system works well, though relies heavily on bespoke reports to get the information needed from accounts out of it. But once you get the reports set up seems to work fine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Patient facing is brilliant. Patients can pay and book online. Stripe integration is brilliant. Customer Service is amazing, any issues gets solved in a timely manor.

Cons:

The classes aren't reported on very well in the standard reports but we were able to get Bespoke reports made. can't see what classes are attached to packages so need a bespoke report for that. The lock accounts isn't good as you can still back date payments after the system is locked so that defeats the point. Invoicing is good. Healthcode integration works but you need a bespoke report to check any invoices not picked up by Healthcode. The dashboard isn't editable so you can only see what TM3 want you do see. Credit notes don't pick up the same ledger code as the appointment it just picks up nothing. They said they integrated with Xero but do not as have to create a bespoke report to download, pivot and then upload into Xero. Reports keep breaking but they do fix them quite quick once you flag.

Reasons for switching to TM3

TM3 was cheaper, also TM3 were offering better outcome reporting which we needed from the physio side.

Jill D.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Reviewed July 2021

Mill Hill Physio

Used since 2012 initially in my chain of clinics Physio in the city and now in my own practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and response of technical staff when I need help

Cons:

Nothing it serves my practice well if I need any features they can sort it out for me

Reasons for switching to TM3

They were not responsive in helping develop functions back in 2011

Lesley K.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

SPEAR physiotherapy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s easy to use snd does allow us to invoice all insurance companies in an efficient way.

Cons:

It’s very expensive. Customer care snd communication is variable

Reasons for choosing TM3

It’s allows a medium size practice to operate efficiently and effectively

Paul L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Reviewed July 2021

The Keep Clinic

Satisfactory. Transition across from PPs was well supported, but data migration was poor, so there was a need for much replication initially. We are a relatively new business, so the system and data is helping to shape and decide direction, and analysing activity has been a real boon. We are growing to appreciate TM3 as our knowledge of the system grows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The activity analysis and reports. Making appointments. Registering new patients.

Cons:

Difficult for me to distinguish activity in multiple clinics at a quick glance when viewing the daily calendar. Moving between multiple patient's clinical details. Viewing attached clinical files and documents need to download and view adding additional steps.

Reasons for switching to TM3

Not as good as TM3, although they were in a transition period as they enhanced their software and moved across to a new version and new servers.

Nicki C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Reviewed July 2021

A good decision to switch to TM3

The decision to move to TM3 was a good one - the team are a pleasure to work with and nothing is too hard for them to investigate/ discuss. Use of the system is logical, which helped with compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had the pleasure of working with a hands-on implementation team: always available and it wasn't a simple database to bring across! The training for both admin and practitioners went smoothly, with the system being very logical, so easy to learn. Our company as a whole have been very compliant, embracing the new system with relative ease (having used the old one forever). Day to day tasks of TM3 have been an easy switch and the diary management so much more straight forward than what we had previously. We look forward to exporting more data outcomes and using these for the industry as a whole.

Cons:

The hardest transition has been the Classes feature: we run so many a week and its quite clunky for both admin and practitioners, plus the reporting wasn't readily available so we've had bespoke reports made. Speed can be an issue with a database as large as ours but this has been taken on board by the team at TM3 and is being investigated.

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