Zingit 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zingit

4.7

(154)

Pricing

Starting at $229.00 per month

About Zingit

Zingit is an appointment management solution that helps healthcare organizations streamline processes related to reputation management, patient communication, campaign management, and more from within a centralized platform. It allows staff members to generate, respond to, and manage patient reviews across business directory listings, Google, and Facebook.

Zingit enables front-desk employees to automatically send appointment reminders, birthday messages, video content, and other patient education messages. It provides built-in group texting tools, which lets employees send broadcast messages regarding new services, products, special events, offers, weather-related alerts, and more. Additionally, medical professionals can utilize a two-way texting module to manage patient requests and questions from within a centralized platform.

Zingit enables medical organizations to integrate the platform with several EHR and PMS third-party solutions. It also provides mobile applications, which allow doctors and patients to manage communications remotely. It is available on monthly and annual subscriptions and support is extended via FAQs, phone, email and other online measures.

Zingit Screenshots

Zingit Pricing and Plans

Starting price: $229.00 per month

Free Trial

Free Version

Basic

$229.00

flat rate, per month

Plan includes:

2-Way Business Line Texting
Appointment Reminders
Auto-Sync of Contacts
Birthday Club
Broadcast Messaging
Centralized Inbox
Chrome Extension
Mobile Web Page Builder
Unlimited Messaging

Premier

$329.00

flat rate, per month

Plan includes:

Advanced EHR Software Integrations
Automated Patient Reviews
Basic +
Online Scheduling
Patient Recall & Reactivation Campaigns
Unlimited Custom Campaigns
Video Content Delivery
Website Chat by Text

Ultimate

$379.00

flat rate, per month

Plan includes:

Online Intake Forms
Patient Forms Dashboard
Premier Plan Features +
Reputation Dashboard
Streaming Reviews to Your Website

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Zingit Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Zingit
Alerts/Notifications
API
Appointment Management
Automated Responses
Calendar Management
Campaign Management
Communication Management
Contact Database
Customizable Forms
Customizable Templates
Data Import/Export
For Chiropractors
Live Chat
Messaging
Mobile Alerts
Multi-Channel Communication
Online Booking
Patient Engagement
Patient Intake
Patient Scheduling
Real-Time Updates
Reminders
Rescheduling
Scheduling
SMS Messaging
SMS Reminders
Social Media Integration
Third-Party Integrations
Two-Way Communication
Website Integration

Zingit Integrations

ECLIPSE

CHIROSPRING

ChiroTouch

Zingit User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.8

Functionality

4.5

Dr C.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2019

Need a new way to reach patients? This is it!

A very good simple yet complete interaction platform.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Online platform makes this reachable to any computer. Plus the ability to individualize information for specific patients.

Cons:

At times, being online, my internet provider is down and this can limit platforms that are online based. But that is not the software company it is my internet people.

Karen F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed May 2023

Zingit has been a positive addition to our practice.

Ratings Breakdown

Ease of use

Functionality

Pros:

Zingit was easy to implement. We uploaded our paperwork and can send it easily to the patients. This helps when the patient arrives, making that first visit go more smoothly.

Cons:

Sometimes there is a delay in customer service. When the product goes down, it can disrupt the day. Getting someone on the other end of the line helps us know that it will be resolved as quikcly as possible.

Reasons for choosing Zingit

overall offerings

Reasons for switching to Zingit

More professional, easier, less manual application

Vendor Response

Thank you for taking the time to review our platform, Karen! Glad to hear that Zingit has been a positive addition to your practice and that it's making sending paperwork to patients easy. Sorry to hear about the delay in customer service - we're constantly working to be as quick as possible! We'll certainly take your feedback into consideration.

Replied June 2023

Kate M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Ability to communicate with patients via text is a must

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to communicate with our patients on our time and the way most people communicate today (text). Text alert reminders are a must

Cons:

The limited characters. Not being able to send videos.

Vendor Response

Thanks for the kind review! We're happy to hear that texting and reminders have been beneficial for your practice. In terms of the 150 character limit, if you switch over to our Z-Suite inbox, you can toggle on MMS and the limit extends to 500 characters! This is totally free and simple to swtich over to. If you need assistance switching to Z-Suite, feel free to email support@zingit.com and we'll help you get set up!

Replied June 2023

Kelsi P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

Added Value with Zingit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the Zingit honors their long time customers and have added value to our monthly subscription by now offering review prompts instead of just reminder texts to our chiropractic patients we serve! It's been such a blessing to see our patient's positive experiences shared on online platforms that help encourage other to consider chiropractic care at our office!

Cons:

This software is 90% user friendly. There currently is a restriction on the # of characters per text sent. This is cumbersome. I do look forward to their platform becoming more user friendly and omitting that character restriction. I look forward to very soon their platform having customization of our new patient appointment texts. Soon our new patient appointment texts will be able to include a link to our new patient paperwork, a link to our patient reviews, our office address, and more details that our established patient visits don't need for their day to day reminder texts.

Reasons for choosing Zingit

Initially, they came highly referred and we jumped on board to help decrease patient no show rates. Yet, now that they've added features, while staying competitive in price, I'm less likely to switch to another product at this time such as Sked or Review Wave.

Jennifer R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Text to customer/patients - GREAT for mitigating missed appointments

In the past, we had to call patients to let them know they had missed an appointment. Sometimes we were unable to do that in a timely manner so were constantly, trying to reschedule and keep patients on track. It took quite a bit of man-power. Now that we have Zingit, our missed appointments are significantly less. Our patients love the convenience of texting us to let us know if they need to reschedule or are going to be late. It's great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zingit is very easy to use to communicate appointment times/reminders with our patients. So many people use their text messaging to keep track of everything these days, rather than email or phone calls. Zingit makes it simple to remind patients of upcoming appointments.

Cons:

When patients send multiple texts or very long messages, the messages get broken down into separate texts and do not come through in logical order. And if a message has been replied to, but not yet cleared from the inbox, there isn't an indication that's happened unless you go to reply to it and see there's already a reply there.

Reasons for choosing Zingit

With Chirotouch (at the time) patients were unable to communicate back to us via the text message. 2 way - communication is so important!

Christina L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Reviewed May 2023

Setup and use very easy and functional, but could use more features

Functions to our basic needs for communicating with patients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Able to communicate with our patients via text; capability of reminders for our patients at different intervals; capability to send requests for reviews

Cons:

Not able to control specificity of frequency of review request once one has already been made by the patient

Reasons for choosing Zingit

Few others work directly with ChiroFusion software which is what we currently use

Reasons for switching to Zingit

Price was main and only factor; otherwise, software performed and exceeded expectations for function and use

Vendor Response

Thanks for taking the time to review us, Christina! We're glad to hear that patient texting, reminders, and review requests have been effective for your practice. We'll make sure your feedback on the inability to control review request frequency to our product team, as well.

Replied June 2023

Kate K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

"I just text patients all day" - Me, everyday.

It is very easy to get a hold of trouble patients that won't return phone calls. The texting aspect makes it easy for them to respond at their convenience and text in for appointment times or rescheduling.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My patients do love the ease in which they can communicate with me. I appreciate the helpfulness of the Zingit staff. When I call in with a question or an issue, they assist me right away and update me with any changes. I don't know how we survived with out Zingit before!

Cons:

I know this is a software thing, but patients will sometimes respond with emojis or send pictures, and they don't understand that the program isn't built for that. Not really a con, but it's just something funny that I deal with.

Reasons for switching to Zingit

The text appointment reminders were too unreliable, it would stop working over weekend, and so all of our Monday patients would have to be manually reminded. There was no 2-way communications with CT either, so Zingit was definitely the better option!

Travis O.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Excellent Service All Around!

Integrating ZingIt has been a very positive experience, and our front desk staff love that they're able to save time by texting patients rather than calling (for missed appointments, reschedules, etc.). Patients appreciate an added form of communication, and we have found that many patients prefer to correspond via text as opposed to e-mail or phone calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZingIt is fast and easy to use, and our patients love the ability to receive text reminders for their appointments as well as the two-way texting function, where we can correspond via text in real time.

Cons:

We wish we were able to customize when different patients receive their text reminders (i.e. 1 hour, 4 hours, 24 hours, etc. before appointments). The Dashboard takes a little getting used to, but is pretty user-friendly once you're familiar with it.

Reasons for switching to Zingit

We had some issues with reliability (texts not going out to patients if there was an issue with the server), and and we liked the idea of two-way texting with patients to save time, both for our front desk staff and for patients.

Carolyn F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Gets the job done

Less no call, no shows; but it does make it too easy for people to flake out on their appointment if they can just shoot a text and not have a conversation about why.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I love the ease this allows to communicate with patients. Patients also appreciate the reminders they get. This has decreased the amount of no call, no shows.

Cons:

It has recently stopped alerting us when we have a new message so we're missing people's request to change appointment times. If patients type "cancel appt" the software has opted them out of the texting platform instead of letting us know to change the appointment. The layout on the computer has also recently changed and now we cannot read the entire message on the side bar because it is too stretched out and we need to open every single conversation if we want to read the whole thing.

Reasons for choosing Zingit

Zingit allows automated reminders that sync with our Chirotouch calendar and Zipwhip would've required us to manually schedule them out.

David G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Reviewed May 2023

Guzzardo Chiropractic Center

We are very happy with our experience so far

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love that they said automatic reactivation texts asking how patients have been to try and get them back into the office

Cons:

We aren't finding any cons as of right now

Reasons for choosing Zingit

none

Reasons for switching to Zingit

Solutionreach didn't offer all the services we needed and were priced higher

Vendor Response

Great to hear your getting value out the reactivation texts and that there are no cons as of now! And we're happy to know that you chose our platform over Solutionreach :)

Replied May 2023

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