Chili Piper 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Chili Piper

4.4

(131)

Pricing

Starting at $22.50 per month

About Chili Piper

Chili Piper is a meeting lifecycle automation platform, helping revenue teams connect with buyers, instantly qualify, route, and schedule inbound leads with Concierge. Administrators can book one-click meetings from anywhere with Instant Booker and automatically assign leads, route meetings, and sync everything with CRM.

Chili Piper allows businesses to add multiple users on the platform and view upcoming meetings on a calendar. Managers can remind prospects and meeting assignees about scheduled appointments via email notifications or SMS. Organizations can collect lead information through web forms and automatically assign incoming requests to agents based on region, ownership or configured rules.

Chili Piper facilitates integration with various third-party applications such as Salesforce, Twilio, Zapier, Serenova, FrontSpin, HubSpot, Gmail, Intercom and more. Pricing is available on monthly and annual subscriptions. Support is extended via live chat, documentation and other online measures.

Chili Piper Screenshots

Chili Piper Pricing and Plans

Starting price: $22.50 per month

Free Trial

Free Version

Basic

$22.50

per user, per month

Plan includes:

One-click instant booking
AI Co-Pilot to help you book more meetings
Auto-detect time zone
Priority meetings
Reschedule meetings automatically
Round-robin between reps on your team
Schedule on behalf of others
Add coworkers to your meetings
Out-of-the-box meeting dashboards for Salesforce and HubSpot
Associate meetings with Opportunities/Deals or Cases/Tickets

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Chili Piper Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Chili Piper
Access Controls/Permissions
Alerts/Notifications
API
Appointment Scheduling
Attendance Tracking
Attendee Management
Availability Management
Calendar/Reminder System
Calendar Sync
Campaign Management
Client Management
Collaboration Tools
Confirmations/Reminders
Contact Database
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Email Management
Email Marketing
Email Reminders
Employee Scheduling
Event Calendar
For Sales Teams/Organizations
Interaction Tracking
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Qualification
Live Chat
Meeting Management
Meeting Preparation Tools
Multi-Location
Online Booking
Performance Management
Performance Metrics
Pipeline Management
Prospecting Tools
Real-time Scheduling
Reminders
Room Booking
Scheduling
Source Tracking
Territory Management
Third-Party Integrations
User Management
Video Conferencing
Web Forms

Chili Piper Integrations

Salesforce Sales Cloud

Integration rated 4.6 from 12 reviews

Outreach

HubSpot Marketing Hub

Zoom Workplace

Webex Suite

Intercom

See all 45 integrations

Chili Piper User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

34%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.4

Florence B.

Verified reviewer

Research

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

A Great Addition to Your Marketing Stack

We decided to use Chili Piper to route leads from our demo form to our US and ROW teams. It's working well so far. It's integrates with Salesforce and Slack. We have a channel setup so the team can see all the booked meetings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- First, we have an amazing CSM. He was really hands on in helping us get started. - The system is user-friendly overall

Cons:

We've been using the system for less than 6 months so we haven't come across anything yet.

Reasons for switching to Chili Piper

It wasn't working well for us and we want to leverage Chili Piper's robust feature set.

Verified

Reviewer

Food Production

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed November 2023

Chili Piper performs well & has lots of customization options.

Chili Piper has been a reliable scheduling tool for our sales & admin teams. We needed a scheduling tool that was customizable, but also more importantly, one that had very good performance. And Chili Piper has definitely delivered in that sense. It has great uptime and syncs very quickly, and it has more than enough customization options for you to display your brand. 10/10 would recommend overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how you can schedule almost everything on the scheduling page. Thanks to it, we were able to design it to give a lot of space to our brand, but at the same time, some information about how to schedule and what the meeting will entail. Some of the other scheduling tools we evaluated looked very very bland so it was good to go for one that allowed us to make everything look good and professional.

Cons:

Nothing much really. The embedded calendars stutter here and there maybe that can be improved

Reasons for choosing Chili Piper

Chili Piper had better performance in our tests, and looked more customizable than Calendly, so we decided to go for it in the end.

Nick B.

Verified reviewer

Information Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Strong Priduct Depending on the Department

6.5/10. There is room for improvement. The product is best in its class, but there is still opportunity in the scheduling software space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and allows prospects direct access to chili pipers users availability

Cons:

Integration with zoom is clunky and when an issue comes up, it’s easier to use outlook or google calendar to get a meeting scheduled.

Brooke H.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Chili Piper is incredible - both the software and their team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!!

Cons:

Excited for their Hubspot integration coming out soon!

Reasons for choosing Chili Piper

Calendly is fantastic, but doesn't have the full range of features that Chili Piper does (that being said, Calendly is a slightly different type of product to Chili Piper and may not be a direct competitor). Calendly provides fantastic calendar booking functionality, but it doesn't enable meeting booking off forms or emails.

Ed S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

I couldn't live without Chili Piper and it's features

AMAZING, it has exceeded all expectations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC

Cons:

There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end

Reasons for choosing Chili Piper

Features and functionality and how robust the platform is with it's deep integration with SFDC

Reasons for switching to Chili Piper

Calendly too basic and not enough features to execute my vision

Dani F.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

Best Scheduling platform put there

it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it

Cons:

its complicated to learn everything and it takes time to master it but once you do - it's really worth the money!

Reasons for choosing Chili Piper

because it solve better businerss cases for us

Reasons for switching to Chili Piper

we needed more robust solution

Amit A.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Great meeting scheduling software!

The overall experience has been top-notch; and I am a satisfied customer!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing!

Cons:

Load time can be improved for heavy filter jobs.

Reasons for choosing Chili Piper

Pricing, capabilities & customer support availability!

Christopher R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Lackluster Implementation and Untapped Potential

In managing sales teams and Revenue Operations concurrently, I encountered Chili Piper — a product that was already under contract when taking this particular job. From what I was told, it promised to revolutionize our lead capture operation; however, my experience with Chili Piper was a tale of untapped potential and lackluster performance.It appeared that Chili Piper had signed the contract with us and merely performed the bare minimum. The onus of setting up, customization, and optimization seemingly rested solely on the customer's shoulders. It is unclear whether the previous RevOps handler possessed the knowledge to fully utilize the product, but it seemed they were confined to getting Instant Booker up and running alone.Initially, I perceived Chili Piper as a scheduling and booking software; thereby, offering limited value for its cost. It was only when the Handoff platform was brought to my attention that the true potential of the product came to light. It was an invaluable tool that had the ability to revolutionize our lead management strategies as was promised. Unfortunately, the lack of implementation and support stifled any opportunity for growth or optimization.The inability to easily engage with the customer support team compounded the disappointment. When I sought answers to my questions, the team was elusive and unresponsive, leaving me stranded in a sea of uncertainty. Ultimately, we made the decision not to renew our contract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One aspect that truly impressed me was the Handoff platform, but this was left untouched and ignored, rendering it a mere specter of its true potential. Its inherent potential for lead management and generation was truly captivating. Yet, it was not on my radar because it not being intuitive to navigate to the separate platform, this being particularly an issue if you don't know it even exists. Only through months of exploration at which time Chili Piper sat idle being used sparingly by a couple of people in the org and then used by me when I had time to continue setting up the product and finishing what never was completed during implementation was when I uncovered its hidden treasures. I did have Handoff set up for a few months and realized that it was a missed opportunity that could have propelled our sales teams to new heights, especially during that interim period.

Cons:

As I delved into Chili Piper, it became apparent that the implementation fell short of the mark and there was a whole platform hidden within the labyrinthine of the product. While Instant Booker showcased some level of competency in its setup, it failed to reach the heights of excellence that would truly elevate the product and deliver substantial value. It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). The greatest disappointment that became, to me, the true catalyst in the decision not to renew was the atrocious customer support experience that was never available or responsive to my problems.

Karuhiu M.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Real-time B2B/B2C Appointments Booking Itinerary

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Availability and affordability is par 24/7/12/365. Ease of booking and events scheduling. Multi-purposed WYSIWYG software since suits B2B e-commerce services, cloud communication and online meeting facilitation, BIM chatting rooms,files sharing and content creation.

Cons:

Since implementation, Chili Piper software has our best since it meets numerous business needs.

Benjamin K.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Making it earlier to book meetings

Chilipiper has allowed us to grow up a bit with respect to our opp distribution from SDRs to AEs. The fact that we can assign percentages of distribution is a nice feature that if used properly can make a real impact in how many deals we are able to close on a monthly basis. Customer support tends to be pretty quick and I enjoy seeing the company grow along with us.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the interface and the intuitiveness is second to none that I have seen in the industry. I really appreciate how I am able to put my calendar's availability in emails to send to prospects, it looks great and works exceptionally well.

Cons:

The lack of customization on the admin side. The fact that I can't order assigned meeting queues once they have been established just seems silly. A company's need changes consistently and we shouldn't be forced to delete meeting queues to have the order we want.

Showing 1 - 10 of 131 Reviews

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