ABC Ignite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ABC Ignite

3.7

(39)

Pricing

Pricing available upon request

About ABC Ignite

ABC Ignite is a cloud-based club management solution exclusively designed for businesses in the health, wellness and fitness industries. IGNITE's features include application management, event management, dues management, payment processing, member portal, automatic renewals, dashboards and reports, email marketing, a club branded app, and more.

ABC Ignite keeps track of member check-ins, club occupancy, and inventory management. Club operators have access to 35 ready-to-use dashboards and reports for improved decision making and to understand the state of their business. Employee-based log-in access permissions can be set based on the information each employee needs to perform their duties.

ABC Ignite helps operators manage personal trainers' and employee schedules, notifies when an opportunity for upsell or cross-sell is available, and allows multiple membership offerings for multi-location clubs.

Additionally with a club branded app, members can manage their profiles, save multiple payment types, track their fitness progress, book classes and appointments, and stay connected with their personal trainer.

Support to users is made available via phone, email and online product...

ABC Ignite Screenshots

ABC Ignite Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

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ABC Ignite Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of ABC Ignite
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
Calendar Management
Class Management
Class Registration
Class Scheduling
Client Management
Client Portal
Community Management
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Engagement
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Electronic Payments
Email Campaign Management
Email Management
Email Templates
Employee Management
Enrollments/Onboarding
Event Calendar
Event Scheduling
Facility Scheduling
Fitness Performance Tracking
Fitness Plan
For Gyms
Group Scheduling
Instructor Management
Inventory Management
Invoice Management
Lead Generation
Lead Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Membership Management
Member Types
Mobile Access
Mobile App
Mobile Booking
Multi-Location
Online Booking
Online Registration
Point of Sale (POS)
Push Notifications
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Social Media Integration
Staff Management
Team Management
Third-Party Integrations
Visitor Management
Wait List Management
Waiver Management
Website Integration

ABC Ignite User Reviews

Overall Rating

3.7

Ratings Breakdown

33%

28%

21%

10%

Secondary Ratings

Ease of Use

3.6

Value for money

3.7

Customer support

3.8

Functionality

3.7

Chris M.

Verified reviewer

Sports

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

CRM Review

Really great experiences

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied.

Cons:

Something are not the best to navigate wish it was a little smoother and had an app you can connect too.

Mikaelah G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Best Product for Club Management!

We have solved nearly every club management issue with ABC. Anytime we have questions or issues their customer service team is always happy to show us tips and tricks about the software while taking control of our screen so we can see exactly what they are doing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ABC Fitness Solutions is fantastic for running a gym! From creating memberships, managing employee timesheets, tracking trainer sessions, monitoring door access, and more we could not function without it! Not to mention their customer service representatives are absolutely wonderful to work with! They are so incredibly helpful and go above and beyond each time.

Cons:

The software version we have tends to be a little outdated as far as aesthetics but we do not have the most current version of the software.

Zeke S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Highly Don't recommend

their software is definitely capable - and we haven't seen the new Ignite face lift that modernizes it and would likely make ease of use. however this doesn't matter when I have horrible assistance in creating new reports I need, adjusting many accounts over into new membership types, changing out contracts for me, and just about everything I request that I'm not able to do myself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once learning their software I was able to do a lot capacity wise comapred to other software companies I've seen.

Cons:

The customer service when needing big changes is terrible. my assigned agent was new, and I quickly passed him in knowing about their software only having used it a few months more than him. Many of their higher ups wouldn't even respond to me via email at all until a third email with a bit of attitude about needing a response or what is going on. To this day we are shopping for a new company as we are going one over a month since my initial request to implement a new "additional services" contract to be signed for our new kid zone. I have members signing paper copies currently because i couldn't wait any longer to open up the space.

Reasons for choosing ABC Ignite

was prior management.

Reasons for switching to ABC Ignite

Customer service was so atrocious and costing us money we had no choice. they also say 2.7% transactional but there are hidden fees and we pay well over 5% monthly.

Samuel M.

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

Cons:

It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

Brie L.

Verified reviewer

Health, Wellness and Fitness

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Very slow software!

it's okay- i am not sure if there is a better/ faster platform out there but if there was, i would love to try it out!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is able to hold all of the information from our members for all of our gyms. We have a lot of locations and you are able to locate any member from any location

Cons:

it is super slow!!! i know it is usally processing a million things at once but we constantly have it freeze up on us when we are in the middle of something. also, when it freezes we are unable to basically anything since all of our business goes through there

Ron K.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Great for traditional big box fitness facilities

Billing fees are much higher than similar software packages and more inline with large corporation with multiple facilities. There are certainly better options available for single facilities that make training, onboarding and usability much simpler.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Capabilities to manage across multiple locations with ease and deploy packages and memberships broadly as well.

Cons:

Outdated technology requiring extensive training. Cumbersome navigation. For a single facility with a fairly simple membership model, the complexity of the software was a drain on time and required significant training to gain comfort in.

Shsin S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Poor software management and system support

They are doing billing and access control at an acceptable level. However, tech support, reports, point of sale, data entry, member portal, and retention are all below standard performance or nonexistant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Captures membership data Access control Billing daily

Cons:

Poor/no support for gym owners Lack of response from management team Poor data reports Cumbersome and not user friendly Poor tech support Long hold time no solutions to ongoing problems

Reasons for choosing ABC Ignite

Billing processes

Reasons for switching to ABC Ignite

Billing issues and rising costs

Lauren U.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Lots of Potential

ABC was with us for a long time, so clearly we liked using ABC and found it useful. However, there are several ways to improve the look of it and make it easier for us to use.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that ABC can integrate with CRM systems since we did not have one with ABC included and had a member portal option available.

Cons:

ABC was not super easy on the eyes or user friendly. ABC did also not make it easy to switch primaries or run clean reports

Samantha R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Solid base but in need of an upgrade!

Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on.

Cons:

I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention.

Angi I.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Worst customer service ever! The company completely changed about 6 months after we started using

Awful! Losing members because no one is ever available to help in situations! EVER!! Unless you want to talk to someone in India that has no flipping idea about the software!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can’t think of anything positive! It’s been a nightmare!! We’ve lost members because of the lack of help! Now they’ve outsourced to India! When there’s a problem, you will never get a quick solution if you get a solution at all!!!

Cons:

EVERYTHING! Client services. Tech support. The fact that if you email about an issue there is no help immediately. EVER

Reasons for choosing ABC Ignite

They talked a great game. They know what a pain it is to switch once they “got ya”

Reasons for switching to ABC Ignite

Needed to because we added 2 more locations

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