DonorView vs Neon CRM: Which is best for you?

It has also provided better tracking and management of participant and family information--which has alleviated a lot of paperwork for our staff.

It was simple. But that is one of the reasons we hate this software: it is simplistict, clunky, and very limited in function, even basic tasks like queries and segmenting are poorly designed.

I love how everything interacts with one another, the simplicity of printing out the donor thank you letters, and the reporting that it provides for year-over-year donations.

This causes difficulty for the members (when they login to the "wrong" account, they do not have an active membership), as well as obfuscating how long someone has been a member, as they might renew on the Individual account one year and the Company account the next, so complete membership records are divided between two accounts.