EZFacility 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

EZFacility

4.4

(128)

Pricing

Starting at $99.00 per month

About EZFacility

EZFacility is a cloud-based sports and fitness management solution that helps users track payments and automate scheduling. EZFacility caters to small to midsize clubs and multi-chain fitness centers. Key features include trainer and membership management, equipment tracking, fitness assessment, payment processing, and commission tracking.

EZFacility enables businesses to create periodic schedules for their trainers and instructors, define commission and pay rates for each trainer and provide individual logins to trainers. With its alert and reminder feature, both trainers and attendees get automated email and text reminders about upcoming sessions.

Billing and Service module of EZFacility allows users to generate trainers' payroll, process gym fees, print receipts and invoices, and more. Gym members are able to view class schedules, make bookings, and pay membership fees through a self-service portal.

EZFacility also offers mobile apps for Android and iOS devices, which members can use to book classes and track their workout progress in real-time. For technical help, users can submit support inquiries online or connect with the support team on the phone.

EZFacility Screenshots

EZFacility Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Spring Starter Package

$99.00

flat rate, per month

Plan includes:

Unlimited Contacts
Unlimited Employee Users
Free Chat & Email Support

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EZFacility Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of EZFacility
Access Controls/Permissions
Accounting
Activity Management
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assignment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Business Process Automation
Calendar Management
Calendar/Reminder System
Certification Tracking
Check-in/Check-out
Class Management
Class Registration
Class Scheduling
Client Management
Client Portal
Client Profiles
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Discount Management
Document Management
Document Storage
Drag & Drop
eCommerce Management
Electronic Payments
Email Campaign Management
Email Management
Employee Management
Equipment Tracking
Event Calendar
Event Scheduling
Event Tracking
Facility Management
Facility Scheduling
Financial Management
Fitness Assessments
Fitness Plan
For Gyms
Forms Management
For Yoga/Pilates Studios
Group Scheduling
In-Game Analytics
Instructor Management
Inventory Management
Invoice Management
League/Team Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Membership Management
Member Types
Mobile Access
Mobile Alerts
Mobile App
Mobile Booking
Multi-Location
Online Booking
Online Payments
Online Registration
Personalization
Point of Sale (POS)
Push Notifications
Real-Time Data
Real-Time Notifications
Recurring/Subscription Billing
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Scheduling
Secure Login
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Social Media Integration
Staff Management
Task Management
Team Calendars
Team Management
Third-Party Integrations
Transaction History
Visitor Management
Volunteer Management
Wait List Management
Waiver Management
Website Integration
Website Management

EZFacility Integrations

Smartwaiver

Trainingym

Brivo Access

EZFacility User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

31%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.7

Functionality

4.3

Jan S.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

EZ Facility Fan

Overall we have been very pleased with EZ Facility.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Functionality

Previously 5

Pros:

Intuitive set up on the admin side yet user friendly on the front end.

Cons:

Sending out our onboarding email series has to be done manually. We haven't been able to find a place to do this or see what emails have been sent in the new EZF experience.

Reasons for choosing EZFacility

I had used Mindbody in another facility and was aware of occasional outages and limited functionality for a club that is bigger than a boutique studio. Zen Planner seemed more like a less expensive version of Mindbody.

Reasons for switching to EZFacility

Prior product fell short of meeting our needs on several fronts; billing, emailing, auto-renewals.

Kyle W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Fantastic service

Extremely positive and supportive services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The range of service provided by the platform

Cons:

Change of financial info stored. Changing members details from DD payments to card payments using 16 digit card number. Alternatives were offered but there were additional costs

Reasons for choosing EZFacility

Better pricing and level of service requirement

Reasons for switching to EZFacility

Greater savings with EZfacility and better handling of payments. Improved the facility hire process

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

They are ok but beware of all you get an all the integration cost and fees and perks you need to add

It was ok in the beginning then they got really pushy to the end which is why we left - we merged to a much easier system which allowed our members to auto renew through an app and automaticity fix their membership - ez facility wanted to charge for an app as well - We were gateway and paying to many companies to do one thing so we moved to another much easier and seamless company gym masters who have been absolutely incredible to work with

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used this for 10 years its a pretty simple lay out and easy to input data into each membership with flexible ways to change memberships if needed

Cons:

Everything was ala cart - We continued to have increased prices even after being with them for over 10 years - they would adjust but you had to talk to them every year! - they do charge for everything you want extra even when you are a basic small facility like ourselves - We were needing to ingrate the door on top of a high monthly bill we already had with them for the little we did use and there was no way to adjust it - They wanted to charge me 200 extra a month to use authorize.net instead of their payment processing which is why we left - they also wanted to charge me 500 dollars for my client diet to merge to another software!

Reasons for choosing EZFacility

WE left ezFacility due to all the fees - we are saving so much money by switching to Gym masters its a complete all in one system for gym management for half the cost!

Avian B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

EZ FACILITY SOFTWARE RULES !

EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The efficiency, ease, thoroughness is 5 - Star

Cons:

Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.

Reasons for choosing EZFacility

MINDBODY IT wasn’t as good. Could not get in touch with anyone unless they were emailed. Software was difficult to understand and grasp.

Reasons for switching to EZFacility

Complicated, no great IT service. He’s to email first for help.

Devi M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

The best client management system I have ever used!

My overall experience has been excellent! The technical support could not be better - my contacts are [sensitive content hidden], and they could not be more professional and knowledgeable. They have made a big difference to the smooth running of our business! I would not hesitate to recommend EZ to any company looking for a client management system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EZ is very straightforward - if you spend a bit of time learning your way around the system you can soon learn to do whatever you need! It is so reliable - it has never failed me - I have occasional issues with my online coaching app and even my banking app when it is closed for work or they are having problems, but never with EZ!

Cons:

I can't think of anything I don't like about EZ! It does everything we need!

Lynn D.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

EZ facility Review

Overall good experience and excellent customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of scheduling, has very robust reports and great customer service

Cons:

Software is expensive and always short on number of resources for scheduling purposes

Brian M. F.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed June 2018

They have all the tools available, but the functionality still needs improvment.

Great training and support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have what my company needs (e.i. online scheduling, online payments, App, notifications, etc.). Thjey are constantly looking for addition ideas to make things better for the customer.

Cons:

The software is extremely picky. I have to provide all my customers a list of things they need to do in order to get the software to work for them. They can't use safari, internet explore, microsoft edge...it has to be Chrome. Most new clients end up calling in asking me why they can't create an account or book a session; so then I have to run through this list with them. I have had people say this is too complicated. They really need to get the software setup to run regardless of who is using it. I NEED my customers to be able to just sign up when they visit my site...not call in asking me whats wrong with my site. I would prefer they put a halt to the extra "add on" service research availabe and focus on making the software work for everyone regardles of what browser or internet devise they are using.

Vendor Response

Brian: Thank you for taking the time to write a review-- and I apologize in regards to the experience you have been having. From your description-- it seems as if there may be a few easy tweaks from an implementation side that will solve your issues. We will have a representative reach out today. Be well-- and thank you for your loyal support of EZFacility. -Bryant

Replied June 2018

Paul P.

Verified reviewer

Pharmaceuticals

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Owner

Generally the system is very good and performs as advertised, but on one critical, very important feature it fails. That feature is price increases. Like all businesses price increases are a necessary part of the fitness membership business. EZ facility is extremely difficult and time consuming to increase monthly membership dues on existing members. When I called to ask the support staff why it was set up this way he said no one ever increases their rates. I knew then I was in trouble. From a development standpoint I don't know why it software can't be upgraded to just change a billing amount from x to y without completely rebuilding each contract. So frustrating. But if you plan on holding rates forever, a good system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality