CR Essentials 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CR Essentials

4.5

(24)

Pricing

Pricing available upon request

About CR Essentials

CR Essentials is the all-in-one ABA software designed to help growing practices run smarter and more efficiently from day one. Manage everything in one place to access client records, scheduling, billing, payroll, and reporting alongside your clinical programs, assessments, and data collection.

With streamlined setup, unlimited free training, and expert support, teams get up and running quickly and confidently. Build and customize programs, set skill acquisition and behavior reduction targets, and instantly graph baselines and progress updates. The mobile app makes it simple for behavior technicians to log data, track durations, capture ABC notes, and collect caregiver signatures in real time.

AI-powered session summaries improve documentation quality and reduce rework, giving BCBAs and RBTs more time with clients. Integrated billing and payroll with Optum simplifies revenue management, while financial dashboards give a clear picture of practice health. Built-in ABLLS-R® and AFLS® assessments accelerate care planning, and CR Institute provides CEUs, training, and continuing staff development to help practices retain and grow their teams.

Backed by CentralReach, the leader in...

CR Essentials Screenshots

CR Essentials Pricing and Plans

Starting price: Connect with an advisor for pricing

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Free Version

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CR Essentials Features

Popular features found in Applied Behavior Analysis
ABA Data Collection
Appointment Management
Mobile Access
Practice Management
More features of CR Essentials
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Appointment Scheduling
Assessment Management
Automated Scheduling
Behavior Tracking
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Tracking
Customizable Reports
Customizable Templates
Data Visualization
Document Management
Document Storage
Electronic Signature
Employee Management
EMR/EHR
For ABA Industry
For Mental/Behavioral Health
Forms Management
Goal Setting/Tracking
HIPAA Compliant
Initial Assessments
Insurance Management
Invoice Management
Lab Integration
Learning Management
Medical Billing
Multi-Location
Multi-Provider Practice
Notes Management
Patient Intake
Payroll Management
Program Management
Progress Notes
Progress Reports
Progress Tracking
Real-Time Reporting
Records Management
Reminders
Reporting/Analytics
Scheduling
Session Notes
SOAP notes
Template Management
Therapy Notes
Treatment Planning
Visual Analytics
Workflow Management

CR Essentials User Reviews

Overall Rating

4.5

Ratings Breakdown

71%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.4

Functionality

4.1

Mirel M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Behaviorsoft for ABA Providers and EVV Users

Very good. We were offered a free trial period to familiarize ourselves with the software before we committed fully, we were even given special offers for the mobile app. We are very happy with the way all visits are completed and sent smoothly to Tellus. Their merge with Tellus has been very successful for us. The only issues we had were with Tellus and never with Behaviorsoft and we are currently billing very easily with matched visits and easy solutions for errors. This system gives us peace of mind knowing everything is checked.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support offered to us from Behaviorsoft is exceptional. Even though we've found glitches or struggled to adjust the software to our particular way of working in the beginning during the transition, what convinced me to stick with them is that they are fast to respond, they're available at all times and offer quick solutions that fit our specific needs. They've made modifications to the software just based on our request and are very professional and knowledgeable. Especially [SENSITIVE CONTENT HIDDEN]

Cons:

The way the replacements are graphed is still something we'd like to perfect. There is always room for improvement of course, but there is nothing that I can say that I like the least about the software, just things we'd like to personalize in the future.

Reasons for choosing CR Essentials

The fact that they were integrated and contracted with AHCA/Medicaid to offer EVV services and send visits to TELLUS and again, the excellent personalized customer service. These other very large companies are so big that they loose the personal touch with their clients and it was too complicated to contact someone, not always the same person, and too complex to navigate for our users. Behaviorsoft is more available to use to discuss concerns and errors and is much easier to use for our employees. Also, the features they offered matched our clinical system better.

Maria C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

CR great for BIG businesses

I loved CR when I first started using it back in 2012/3. Customer service was amazing. That's why I'm still giving it a 4 is because in the past it was excellent. Now it's a bit expensive for what we can afford and the platform isn't exactly what we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it has everything I need including billing, timesheets, trainings, data collection, claims, to do lists, files, forms, etc.

Cons:

Too expensive for a small company, and many of the features are not user-friendly. Also doesn't connect to other software.

Aaron K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Not good, use Theralytics instead

Decent to start with but not a good system overall. Lots of improvements to be made

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly cheap, simple to add programs. Scheduling was ok.

Cons:

All around not a good data collection system. Could not add other types of measurement systems, did not have SD or instructions on the apps for programs, could not modify graphs. Access to their library of programs was locked behind paywall. Just use Theralytics

Reasons for switching to CR Essentials

For a smaller company, CR Essentials was better cost savings

Kelli B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Amazing product- Well worth the investment!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I cannot sing enough praises about Behaviorsoft. It is easy to use, effective, and tracks so many different components. It combines many features into one program, allowing for better overall therapy. I love the data tracking features and goals developed. It took much of the extra work out of writing behavior plans. I also enjoy the session notes. They are simple for staff to complete, but provide a wealth of information for me as an analyst. Billing could not be easier. I don't have to spend hours creating claims.

Cons:

The only aspect of improvement I have see so far is submission to Medicaid services for initial referrals. I have not found how to attach documents to send to insurance companies to approve services. Currently, these have to be done in the various portals of the insurance companies. If Behaviorsoft had the ability to send the documents through to respective insurance companies, it would remove some extra hassle. As a new company, these approvals were difficult to navigate and put off gaining needed reimbursement.

Elda C.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Review

User friendly. The only thing is that everything always gets escalated and not resolved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use collecting data

Cons:

They are not updated with the new changes.

Nathan O.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

You get what you pay for

It was a pretty good product when it was Behaviorsoft. After the rebranding to CR Essentials the problems began. It locks down devices, which must then be completely restarted. It doesn't always transfer all of the data to the server, so I have to try and remember how many trials were run, or just do it on paper and pencil, which defeats the purpose of paying for the mobile app. Customer service is slow to respond and often times unable to fix glitches, thereby delaying critical processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a cheap option for small companies

Cons:

Constantly crashingNot uploading mobile data to the systemCustomer service is slow and often times not able to fix the problem

Sophie L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for free trial

Review source

Reviewed September 2022

Love this software

So far it's been extremely wonderful. Customer service is Amazing. I do wish there was someone I could call instead of necessarily having to email. But again, so far this has been a great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to put all my therapist data as well as my client data in there and have it track for me is amazing. Also the idea of putting in data and having it produce notes and reviews is amazing.

Cons:

I would love to be able to incorporate my activity based therapies into the software as well. I hear it's being beta tested and I hope to get into the group testing it out. I also wish that you could integrate behave yourself with QuickBooks so that way accounting could be tracked through the software as well.

Reasons for choosing CR Essentials

The easy user experience

Christian J.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Behaviorsoft, everything you could ask for in a practice management/data collection platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We did demos on every other major platform out there for new behavior therapy practice. Behavior soft has all the features of products that were far more expensive and it was hands down the easiest to use. There was no need for endless training meetings, we were literally able to log in and figure out where everything we needed was in minutes. The user interface is clean, well laid out and intuitive to use. If you have used any other data collection platform in the past, this will be a breeze for you to hop on and go to work quickly.

Cons:

There really just wasn't anything to dislike about the platform.

Reasons for choosing CR Essentials

Behaviorsoft checked all the boxes for our business without all the hassles that of competitive products. Support was also super responsive and top notch with all of our pre-purchase questions. Really just a fantastic product, it's that simple.

Rick E.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Behaviorsoft has everything you need

[SENSITIVE CONTENT HIDDEN] and the team at Behaviorsoft are very easy to work with. Our contact [SENSITIVE CONTENT HIDDEN], did a video presentation/training with our team and answered any questions they had. They respond very quickly to any issues that have come up and I know if I encounter a problem they will do everything they can to fix it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is very user friendly and easy to learn. I was able to add our staff into the system quickly and the features in the program allow me to track expiration dates on certifications and other areas to ensure we stay up to date. Client/patient information was easy to add and my staff are able to add their notes and post time quickly as well as chart and graph progress easily. Our Director is able to view all out clients in one spot and can message the technician directly to provide feedback.

Cons:

None so far. I haven't encountered anything that I don't like

Eduardo L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

User friendliness

Ratings Breakdown

Ease of use

Functionality

Pros:

Behaviorsoft is extremely easy to use. As a behavior analyst saves me a lot of time being able to generate my monthly summaries. I strongly recommend this software to ABA providers.

Cons:

Not really. It’s the most functional and easy to use I have come across.

Reasons for switching to CR Essentials

I did not like the quality of their graphs.

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