Device42 2026: Benefits, Features & Pricing

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Wondering if Device42 is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Device42

4.9

(59)

Pricing

Starting at $20.00 per year

About Device42

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management.

The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository.

Device42’s password management module enables organizations to store and manage passwords in a centralized location.

The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.

Device42 Screenshots

Device42 Pricing and Plans

Starting price: $20.00 per year

Free Trial

Free Version

Free

$0.00

Plan includes:

Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
REST API Integrations
Secure Password Vault
SSL Certificate Management

Standard

$20.00

per user, per year

Plan includes:

Ability to Add-on Modules
Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
Pre-Built Dashboard Templates
REST API Integrations
Secure Password Vault

Premium

$36.00

per user, per year

Plan includes:

Ability to Add-on Modules
Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
Pre-Built Dashboard Templates
REST API Integrations
Secure Password Vault

Enterprise

Pricing available upon request

Plan includes:

Ability to Add-on Modules
Affinity Group Auto-Discovery
Application Dependency Mapping
Asset Lifecycle Management
Conitunous Application Discovery
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management

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Device42 Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of Device42
Access Controls/Permissions
Alerts/Notifications
API
Application Management
Asset Lifecycle Management
Asset Tracking
Audit Trail
Capacity Management
Change Management
Change Planning
Charting
CMDB
Color Codes/Icons
Compliance Management
Customer Support
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Drag & Drop
Hierarchical Mapping
Impact Management
Inventory Management
Issue Auditing
IT Asset Management
IT Reporting
License Management
Location-Based Mapping
Maintenance Scheduling
Map Exporting
Monitoring
Multi-User Collaboration
Network Security
On-Demand Mapping
Patch Management
Performance Monitoring
Power Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Relationship Mapping
Remote Access/Control
Reporting/Analytics
Requisition Management
Role-Based Permissions
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
SSL Security
Tagging
Third-Party Integrations
Ticket Management
Uptime Reporting
Visual Discovery

Device42 Integrations

ServiceNow

Chef Enterprise Automation Stack

Zendesk Suite

Confluence

Jira

Zapier

Device42 User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Geraldo M.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Device42 give you great insights and control over your infrastruccture.

From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

Cons:

It can be overwhelming for some folks, but the customer success team is great in covering that.

Reasons for switching to Device42

Automation needs.

Verified

Reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

D42 is a comprehensive and well developed small market solution

Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy installation, configuration, and ongoing management.

Cons:

modular licensing for various components

Reasons for choosing Device42

Cost overall. API functionality. Elevations and mapping features.

Andreas Z.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Good IPAM Solution

Previously 5

We gained following efforts : - global IPAM solutions - active IP usability tracking (ping Sweep) - Service Now Integration (REST Integration) - Single Source of truth for network items

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help

Cons:

Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge). But support is always open for guidance and feature requests

Verified

Reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

One of the best DCIM platforms out there with an API that allows great possibilities

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons:

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Verified

Reviewer

Telecommunications

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2017

Easy to access, easy to use - means network documentation stays up to date.

The software helps us keep track of our off-site colocations. We can track rack information, including what devices are where, power loads, and physical connectivity to each device and through patch panels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having information about our remote rack space documented and easily accessible has been a boon, especially when we need to request 3rd party remote hand to make simple changes for us. I think last month we needed a small change, and I was able to pull out Device42 and follow a set of cables through 2 patch panels in order to provide precise instructions on cable changes I wanted completed by the technician providing the remote hands.

Cons:

We are currently primarily using Device42 to track remote sites on how things are situated in racks and how everything is interconnected at the site. One thing I feel they could improve for the future is the extraction of physical connectivity information from their software. I would love to be able to see a full holistic view of the physical interconnections throughout one room, or a building. At the moment its easy to bring up interconnections on a single device, or a single rack, but nothing on a grander scale. I've spoken with support and they said they'll mention this to development to see if this is on the road map.

Verified

Reviewer

Oil & Energy

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Best value DCIM with open API. Solid customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

Cons:

At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Verified

Reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

Excellent support, solid platform with a real future in the DCIM World

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used several of the DCIM offerings out there nowAn excellent tool for those users tired of being stuck within the confines of a closed off product. The flexibility Device42 offers their customers is hands down the best in the market. With the offering of an API, we have been able to integrate Device42 into numerous areas of our company, and internal systems. If your tired of closed systems that require tons of support, or those that can nickle and dime to with add-on features...then Device42 is for you. See something missing, simply present it to them, as their DEV team works directly with the customers to help them get what they need.

Verified

Reviewer

Publishing

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed November 2017

Robust product and amazing supprt

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the product overall. It's ability to integrate with so many other products through it's open API was a key reason for purchase. I love the ability to make mass changes to devices by exporting the data out to a spreadsheet format and re-importing versus having to touch each device individually.

Cons:

There are a few limitations to the current version of the product but support has been wonderful to deal with and they truly listen to their customers requests for future functionality. We are still learning the product so I can't speak on all functions as of yet. Building single scan jobs to encompass, SNMP v2/3 as well as SSH would be great versus having to build 3 different scans for the same subnet space. I'd like to see IPAM show all IP addresses for a particular subnet showing both used and unused IP's. Currently it will just show you used so you need to scan through and look for a break in the sequence versus looking for an IP with a green bubble showing it's available. These are small Cons and definitely not a show stopper for us. Just nice to haves.

Jeff C.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Great ITIL Software

It has improved our level of service and support to our end users because of the ease of finding information quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most comprehensive software packages I have used to track IP's, inventory, network and server information. Great search capabilities.

Cons:

It took a little bit of a learning curve to figure out the best way to enter my data. Once I got that down it was OK.

Ernest W.

Verified reviewer

Leisure, Travel & Tourism

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Best Find in a while!

Great experience and would recommend to anyone in need of asset tracking.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

Cons:

Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

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