ACTIVENet 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ACTIVENet

3.9

(83)

Pricing

Starting at $20.00 one time

About ACTIVENet

ACTIVENet is an all-in-one, cloud-based software solution designed to help parks and recreation departments, YMCAs, and non-profits operate more efficiently while fostering stronger community engagement. By combining online registration, membership management, facility scheduling, and analytics within a single platform, ACTIVENet enables organizations to simplify workflows, optimize resources, and deliver exceptional experiences to participants and staff alike.

Simplified Online Registration
ACTIVENet streamlines the enrollment process with customizable online forms accessible from any device. Participants can easily register for classes, programs, or events, while staff benefit from automated processes like waitlist management, secure payment processing, and discount configurations. This eliminates manual tasks, reduces errors, and creates a seamless registration experience for everyone.

Comprehensive Membership Management
Manage memberships effortlessly with ACTIVENet’s robust tools. Administrators can track member data, automate renewals, and create customized membership tiers. Features like family account management, flexible pricing, and attendance tracking enhance member en...

gagement while self-service options allow users to update profiles or manage payments, reducing administrative workloads. Streamlined Facility Scheduling ACTIVENet simplifies the coordination of community spaces, including gyms, pools, parks, and meeting rooms. Its intuitive scheduling interface helps staff manage bookings efficiently, prevent conflicts, and handle recurring reservations. Visibility into availability and automated confirmations improve transparency for participants, ensuring quick and easy facility access. Integrated Payment Processing With ACTIVENet, organizations can securely and efficiently handle payments for memberships, event registrations, and facility bookings. The platform supports credit cards, e-checks, and digital wallets, offering multiple options for participants. Automated billing and refund capabilities save time for staff, while PCI-compliant systems ensure secure transactions. Communication and Marketing Tools Keep participants informed and engaged with ACTIVENet’s integrated communication features. Organizations can design email campaigns, promote activities, and send automated reminders using customizable templates. Contact segmentation and performance tracking ensure targeted and effective marketing efforts, boosting program participation and retention. Data-Driven Insights ACTIVENet provides powerful analytics and reporting tools to track key metrics like enrollment, attendance, and revenue. Customizable dashboards give leaders the insights needed to measure program performance, plan budgets, and identify new opportunities. By turning data into actionable strategies, organizations can make informed decisions to enhance their services. Mobile-Friendly Functionality Enable flexibility with ACTIVENet’s mobile accessibility. Administrators can manage operations, monitor registrations, and view schedules on the go, while participants enjoy the convenience of registering for programs, making payments, and updating profiles from their smartphones or tablets. Tailored for Organizational Growth Built to meet the unique demands of community organizations, ACTIVENet scales with evolving needs. Whether expanding programs, managing new facilities, or increasing participation rates, the platform provides the tools to grow efficiently while maintaining high-quality service delivery. ACTIVENet simplifies operations, empowers staff, and engages communities, making it the go-to solution for organizations seeking to build stronger connections and deliver standout experiences.

ACTIVENet Screenshots

ACTIVENet Pricing and Plans

Starting price: $20.00 one time

Free Trial

Free Version

Basic

$20.00

per user, one time

No plan information available

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ACTIVENet Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of ACTIVENet
Access Control
Accounting
Attendance Tracking
Attendee Management
Billing & Invoicing
Calendar Management
Check-in/Check-out
Child Care
Class Registration
Committee Management
Communications Management
Contract/License Management
Customizable Templates
Donor Management
Employee Management
Enrollment Confirmation
Equipment Management
Event Scheduling
Facility Asset Management
Facility Management
Facility Scheduling
Fundraising Management
League/Team Management
Maintenance Management
Member Communication
Member Database
Membership Management
Membership Signup
Member Types
Mobile Access
Mobile App
Online Registration
Reminders
Rental Management
Sales Reports
Scheduling
Volunteer Management
Website Management

ACTIVENet User Reviews

Overall Rating

3.9

Ratings Breakdown

33%

40%

22%

Secondary Ratings

Ease of Use

3.6

Value for money

3.7

Customer support

3.8

Functionality

3.9

Verified

Reviewer

Philanthropy

501-1000 employees

Used weekly for more than 2 years

Reviewed March 2024

ActiveNet helps us run

They have been a good company to work with and they make it possible for the organization to do what they need to do.

Ratings Breakdown

Ease of use

Functionality

Pros:

Interface is easy to access and easy to use

Cons:

CC machines have issues at times although usually have simple solutions.

Lin W.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Reviewed March 2024

Comprehensive but complicated

ActiveNet can be a good tool for parks and recreation. It has comprehensive features and functions that fit an agency's needs. But the customization is limited and the learning curve is challenging. Plus, the complexity of the user interface and managing data prevents users from fully using all the features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot of features. Online registration is convenient. Converting all programs to InDesign for marketing is easy. Customer service is very responsive.

Cons:

ActiveNet is an old platform and its user interface looks like early 2000s and is complicated. The data management is difficult. There are too many settings and parameters for pulling a report. Some reports are in tabular format Excel but many are not, especially revenue reports, which are impossible to be integrated into other financial or data management. To learn a specific function of ActiveNet is not difficult, but the learning curve to use ActiveNet effectively is challenging. Customization is limited, we often need to adjust our programs or facilities to fit the modules.

Reasons for choosing ACTIVENet

All parks and recreation registration/reservation systems have their pros and cons. None is perfect. ActiveNet was chosen as it was leading in the industry.

Jeff D.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2024

Active Net Review

We use Facility Scheduling and POS components - Scheduling works fine for our bookable spaces, and for the most part the POS works as well. Overall frustration is with Accounting side and Financial Reporting side of the software which does not provide what we need. When we were sold ActiveNet we were told it had ALL THE FUNCTIONALITY of MaxGalaxy (that we were using) plus additional features etc....this has not been the case as specifically I can not get accurate accounting info , system does not generate invoices, receipts show lack of details etc..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling calender to book events into spaces is easy to use - adding customers is relatively easy. Printing schedule is easy. POS features are user friendly and simple to set up.

Cons:

Accounting is terrible - impossible to find most basic revenue information for bookable spaces. Many features simply don't work - ie Departmental Revenue - exists in ActiveNet nothing generates. System doesnt generate invoices - only permits. Receipts for payment show no detail about dates and times paid for - only refers back to Permit Clients hate the receipts as cant see what is paid and what is outstanding when have multiple dates on single permit. ActiveNet SUpport does not always respond to tickets generated and dont follow up.

Reasons for choosing ACTIVENet

Because in the sales process it was sold to us as seemless from MaxGalaxy and all functionality from MaxGalaxy would work in ActiveNet - this has NOT BEEN THE CASE

Reasons for switching to ACTIVENet

MaxGalaxy was going defunct due to Microsoft eliminating support for Silverlight which MaxGalaxy required to function - ActiveNet had bought MaxGalaxy and we were told it would be a seemless transition.

Melissa S.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed March 2024

It's a Pretty Option Overall

Overall, I've been very happy with activenet, especially with customer service. I have been in regular contact with the support team over the last 5 years and have had an exceptional experience every single time. The team doesn't stop until they can find you a solution, or at least an answer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how customizable it is and how far ActiveNet has come with respect to the CUI as well as the AUI. It's become more functional over time. It's highlight is it allows for ease of program setup, delivery, and registration.

Cons:

I don't like the process in which upgrades/updates are received and potentially reviewed. I have a request for a very important update for our company that has been overlooked as larger institutions and companies likely don't need to use the specified function. The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time.

Becky S.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Reviewed March 2024

10 years of Successful work together!

Overall, our experience has been a Successful one. We have been her for 10 years now so that in and of itself speaks volumes. We have been able to grow, change leadership, and even weather a pandemic without passing those struggles on to our customers.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Specialized modules for Memberships. Other products we have looked at seem to treat memberships like activities and they function quite differently too. The Connect App for Camp and Child Watch. It has been an amazing tool that has allowed staff to be more mobile both geographical with remote sites for camps and within their workspaces by untethering with the tablet.

Cons:

Pricing, every new development is an additional cost. Support Hours of Availability, we are on the west side of the country and as a result our facilities are open hours after support closes. Reports are a constant struggle. Canned reports only return about 70-80% of what we need. We either end up pulling multiple reports and piecing them together in Excel or I end up trying to build custom reports in insights (even though not all the data points are available there either) to pull the data we need. The I have to go and make sure that all users who need it are able to access it.

Delaine N.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2024

If Only There Were ZERO Stars

This might be the least user-friendly software I've ever used. In 20 years of tracing inventory, POS and events, I've never seen anything worse.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our homeowners can register for events and purchase tickets.

Cons:

Literally everything else. No one has ever been able to properly explain the pricing structure. I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up). And the member interface/search engine is horrible.

Vendor Response

Hi Delaine, I am so sorry to hear that you are not having a good experience with ACTIVENet. We would love to work with you to provide any resources or training you may need to be successful and make your job easier. Please email me at christina.weitzel@activenetwork.com and I will connect you with our support and training teams for assistance. Thank you, Christina Weitzel Sr. Director, Marketing

Replied April 2024

Ula G.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Reviewed March 2024

Does the job

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Their customer support is very helpful. Most of the basic functionality is there and does the job.

Cons:

Doesn't allow for much customization on website or customization within. And if you can it is not easy to find. There are solutions but require us to often to reach out to Activenet support. Would love to see this be more user friendly. Would love to see a more customizable URL that can be given to customers for example www.fernierecreation.ca rather than this long URL that is not user friendly.

Jason B.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed March 2024

Good Product, But nothing is Perfect

Beneficial and above average. I do like the overall product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Facility Management Program Registration Payment Processing User functionality

Cons:

Membership Reporting Cost everything else is fine

Reasons for choosing ACTIVENet

Familiarity. Comfort of use from previous 2 cities and Class prior to that.

Zack T.

Verified reviewer

Museums and Institutions

51-200 employees

Used daily for less than 2 years

Reviewed March 2024

ActiveNet was the solution for us!

This has been the easiest to use event software I've ever encountered, and it has been critical to our success in the Facility Events department. While there a few features it lacks, it backs those up with one of the best calendar systems I have experienced along with robust reporting capabilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The calendar is very well designed, enabling users to view space availability in separate calendars and incorporate crucial information like setup time, attendance, type of event, etc.

Cons:

We wish there was a timeline or event detailing feature that allowed us to go more in depth with the various event logistics.

Vicky B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed March 2024

Great Basic Registration System

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great for basic class registration and membership tracking.

Cons:

Certain reports are harder to pull up/find than others, and are not clear. Too many functions/buttons for certain categories. Scholarships get overrided when making changes to a schedule. Not easy for a low-to-average computer user.

Reasons for switching to ACTIVENet

We needed a private schedule function that the other product didn't have.

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