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Bitrix24 vs Creatio CRM

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Updated February 13, 2026

Bitrix24 vs Creatio CRM: Which is best for you?

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Custom shortlist of 3-5 products
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
61.00

per month

$25.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Client Database
4.88
Multi-Channel Communication
4.78
Payment Processing
4.75
See All
Alerts/Notifications
5.0
Task Management
5.0
Lead Capture
4.88
See All
Integrations
Google Calendar
Google Calendar
Gmail
Gmail
Microsoft Entra ID
Microsoft Entra ID
See All
Microsoft Word
Microsoft Word
Microsoft Excel
Microsoft Excel
Google Contacts
Google Contacts
See All
Pros / Cons
  • It offers a lot of good features like chats & video calls, meetings, calendar, time tracking, task reminders, document sharing etc.
  • The app sometimes crashes and forces a log out which can interrupt work flow.
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  • It also incorporates AI agents for end user assistance but also for workflow development which simplifies its use.
  • Takes a long time to load sometimes, a little confusing with all the features so if you're only in CRM about once a week, it might be hard to navigate.
Read more
Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
N/A
16 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad