Get Connected 2026: Benefits, Features & Pricing

Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

We use Get Connected every year for our Day of Caring where we connect 1000+ volunteers to projects around the reason. We use it for volunteer signup as well as nonprofits to input projects. It allows us to let volunteer teams pick projects and be matched with the organizations.

First, the platform is not at all geared towards raising money. I should have realized this because they do not heavily advertise this feature. However, the sales rep made it seem like it would be easy to add fundraising and convinced me it would work. Second, the platform is not quick and easy to get up and running. You have to complete HOURS of training that has to be scheduled weeks out in advance. This was also not revealed to me by the sales rep until after they got my money. So my attempt to get a platform up and running within a few days of the disaster turned into 6 weeks. Note, I completed all the training as soon as possible (I took the earliest class and did all the self-paced training) and this was still how long it took. Third, you need a full-time person to manage this platform. It is not something that will run seamlessly in the background. It is basically a database. So you need to have a dedicated person that is pretty tech savvy that is able to spend AT LEAST 20 hours a week managing your platform. Fourth, all the volunteer groups have to ALSO have a dedicated person that ALSO has to go through training! This was a huge turnoff to the civic groups that I pitched this platform to. Finally, after all of these issues, I contacted the company within 6 weeks and explained that this was not what I thought it would be. I asked for a refund. I was denied. They said they do not offer refunds. That meant I was out nearly $5,000 of my own money that I donated to the

Overall, Get Connected has been a major upgrade from my previous management software. It is a continuous learning process, both for me, my co-workers, and my volunteers, but it has helped immensely toward my goals of integrating all volunteer activity and data into a single platform. The public webpage that connects directly to our organizations home site also feels like a big bonus - I don't think a lot of other products offer that feature.

While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

I have had great experience with Get Connected. It is very helpful in managing volunteers and it is easy to use.

Get Connected helps us bridge the gap between nonprofits and volunteers. It is bringing our community together to collaborate on how to make our community better and safer for all.

While I do think that the info articles could use a little revamping, I have been very pleased with all customer service reps I’ve dealt with. Whether over the phone or via email, everyone has been pleasant and genuinely helpful.