DonorSnap 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DonorSnap

4.6

(405)

Pricing

Starting at $50.00 per month

About DonorSnap

DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact.

DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts.

DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters.

Pricing is per month and is based on the number of contacts in the database.

DonorSnap Screenshots

DonorSnap Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Up to 1,000 Contacts

$50.00

flat rate, per month

Plan includes:

Acknowledgement Letters
Calendar Reminder System
Constant Contact Integration
Data Export
Donor Management
Event Registration
Excel Import
Mail Merge
Mass Emails
Membership Management

Up to 2,500 Contacts

$70.00

flat rate, per month

Plan includes:

Acknowledgement Letters
Calendar Reminder System
Constant Contact Integration
Data Export
Donor Management
Event Registration
Excel Import
Mail Merge
Mass Emails
Membership Management

Up to 5,000 Contacts

$90.00

flat rate, per month

Plan includes:

Acknowledgement Letters
Calendar Reminder System
Constant Contact Integration
Data Export
Donor Management
Event Registration
Excel Import
Mail Merge
Mass Emails
Membership Management

Up to 10,000 Contacts

$125.00

flat rate, per month

Plan includes:

Acknowledgement Letters
Calendar Reminder System
Constant Contact Integration
Data Export
Donor Management
Event Registration
Excel Import
Mail Merge
Mass Emails
Membership Management

Up to 20,000 Contacts

$200.00

flat rate, per month

Plan includes:

Acknowledgement Letters
Calendar Reminder System
Constant Contact Integration
Data Export
Donor Management
Event Registration
Excel Import
Mail Merge
Mass Emails
Membership Management

Up to 30,000 Contacts

$250.00

flat rate, per month

No plan information available

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DonorSnap Features

Popular features found in Donation Management
Campaign Management
Contact Management
Email Marketing
Event Management
Gift Matching Management
Grant Management
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Volunteer Management
More features of DonorSnap
Access Controls/Permissions
Accounting
Accounting Integration
ACH Payment Processing
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Attendance Management
Auction Management
Budgeting/Forecasting
Calendar Management
Campaign Analytics
Campaign Planning
Campaign Segmentation
Committee Management
Communication Management
Contact Database
Contribution Tracking
Credit Card Processing
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Tracking
Donor Discovery
Donor Management
Dues Management
Electronic Payments
Email Management
Email Reminders
Email Templates
Email Tracking
Event Ticketing
Forms Management
For Nonprofits
Fund Accounting
Fundraising Management
Goal Setting/Tracking
Historical Trend Analysis
Interaction Tracking
Member Database
Membership Management
Mobile Access
Multi-Channel Communication
Online Forms
Personalization
Real-Time Notifications
Real-Time Reporting
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Social Media Integration
Summary Reports
Task Management
Task Scheduling
Third-Party Integrations
Web Forms
Website Integration

DonorSnap Integrations

Constant Contact

Integration rated 4.7 from 34 reviews

Twilio

QuickBooks Desktop

QuickBooks Enterprise

AuctionSnap

QuickBooks Online

See all 7 integrations

DonorSnap User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

27%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

4.8

Functionality

4.3

Bridget S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed March 2025

Two Years with DonorSnap and Going Strong

We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately.

Cons:

The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications.

Reasons for switching to DonorSnap

Raiser's Edge was too large, complicated and opaque for our small to mid-sized nonprofit.

Allison J.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

DonorSnap is the Best Choice for Managing Donors!

If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well.

Cons:

If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often!

Reasons for choosing DonorSnap

The cost savings and customer support was much better with DonorSnap

Reasons for switching to DonorSnap

I had used DonorSnap at a previous organization. I switched because I missed the DonorSnap and Joanna. Also the cost savings is unmatched!

bethany A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Affordable but Powerful

A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Customer support

Functionality

Pros:

The price range was within our budget. We are so happy with what you get for the price you pay.

Cons:

The UI should be updated to make it easier for customers to navigate the application.

Peter Y.

Verified reviewer

Child Day Care Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

DonorSnap is so easy to use that even a non techie can manage it.

DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues.

Cons:

The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions.

Reasons for switching to DonorSnap

SalesForce was difficult to use, and Method was very difficult to reach support.

Melinda W.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Committed Client!

Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package! We believe it contributes to clean reords and donor communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second! love that! It is also so easy to create specific reports & donor gifts if they want a quick update. The system, as a whole, is a great value for the cost.

Cons:

The thing i like least is probably using email for support as I am a verbal customer & prefer phone calls

Reasons for choosing DonorSnap

price and the multiple ways of keeping the info we need

Reasons for switching to DonorSnap

was no longer able to handle the donor number we had

Michelle H.

Verified reviewer

Child Day Care Services

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

Into the Future with Donor Snap

DonorSnap has been great in helping us take our non-profit to the next level with our supporters. It was easy to set up, easy to migrate old information from another system, and easy to run. We are moving into a bright future with the help of DonorSnap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Donor Snap customer service is great! They have a wealth of educational videos, and if those don't answer your question, their customer service team is quick to respond to any emails (usually within an hour)!

Cons:

A few of the options take some time and additional knowledge (like doing HTML for emails), but even then the DonorSnap staff are willing to help with whatever you need.

Reasons for choosing DonorSnap

We did not like their customer service - we could not reach anyone quickly it seemed from their presentation

Reasons for switching to DonorSnap

At the time, GF did not have a CRM or Donor Management capability.

Shari H.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Good product that elevates our Fundraising

I have been a customer for many years and while I look from time to time at other products, I always come back to DS because it is accomplishing what I need and at a good price point. Believe it or not, there are some features I never used and just this year in 2025 I started to use them and see the benefits to our Development and Business Office. I also added EventSnap and AuctionSnap which also have limitations, but I look forward to them getting further developed. Overall, I am a happy DonorSnap customer and look forwarding to a continually developing product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good Value Intuitive technology Support accessibilty from [sensitive content hidden] The integration with Stripe The add-ons of Auction and EventSnap (although too early to tell) Data all in one place

Cons:

Some limitations Support is not as frequent as I always need I don't use some features and I always wonder best practices

Reasons for choosing DonorSnap

It was a more intuitive product and we already had it.

Katie B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

We Love DonorSnap!

We love DonorSnap. It helps us thank our donors every time we receive a donation. It is also very helpful with reporting and emailing all donors at once. The customer support is also better than most programs. They actually have people that will help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the reports are very useful for grant writing. It also allows us to generate thank you letters for all donors.

Cons:

Building queries seems like a bit of a hassle until you learn the process, then its very simple and helpful

Reasons for choosing DonorSnap

Ease of use and cost made this the right choice.

Nikki B.

Verified reviewer

Music

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

DonorSnap provides great donor management service!

DonorSnap provides great donor management service! I would give the customer service/help department 100 stars if I could.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service/help department is quick to respond and always provides resolution. Donation logging and profile creation is simple and straightforward.

Cons:

I struggle some with creating reports in data miner gold and platinum. Pledge tracking and reporting is also difficult.

Reasons for switching to DonorSnap

Donor Snap was the software used by our new director at his previous organization. He like that donor information was available via mobile app.

Christine B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed September 2025

More Than Happy With DonorSnap!

The process of moving our data from Raisers' Edge to DonorSnap was completely painless and seamless. The DonorSnap team worked with us to get everything up and running practically overnight. The cost is reasonable and provides us with everything that we need to do our jobs efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The screens are easy to use; the reports are easy to compile; and the team is always quick to respond to any questions that I may have. It's also great that you provide free training sessions!

Cons:

The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is by a title listed on the top.

Reasons for choosing DonorSnap

It gave us everything we needed at a much more reasonable cost

Reasons for switching to DonorSnap

Raisers Edge was very expensive and much more sophisticated for our needs

Showing 1 - 10 of 405 Reviews

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