Helper Helper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Helper Helper

4.9

(57)

Pricing

Starting at $500.00 per year

About Helper Helper

Helper Helper is a volunteer management software that helps nonprofit organizations and educational institutions manage sign-ups, connect with members and track service hours. The platform enables managers to identify upcoming opportunities, track attendance and acknowledge top performers.

Administrators can modify and visualize data related to commitment details using mobile applications on Android and iOS devices. Helper Helper allows teams to create events, manage participant check-ins, build surveys and export data. Additionally, supervisors can generate and classify reports according to classes, groups, regions, categories, individuals and goals on a unified interface.

Helper Helper lets stakeholders securely log in via single sign-on functionality (SSO) and generate volunteer service transcripts. Pricing is available on request and support is extended via phone, email, chat and an online contact form.

Helper Helper Screenshots

Helper Helper Pricing and Plans

Starting price: $500.00 per year

Free Trial

Free Version

Basic

$500.00

per feature, per year

No plan information available

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Helper Helper Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of Helper Helper
Activity Dashboard
Activity Tracking
Calendar Management
Communication Management
For Nonprofits
Reminders
Scheduling
Third-Party Integrations

Helper Helper User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.7

Lubbock S.

Verified reviewer

Sports

51-200 employees

Used monthly for less than 2 years

Reviewed June 2020

Helper-Helper is the best!

Made my job a lot easier when tracking community service hours and making reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Features were impactful. Extremely easy to use.

Cons:

Would be great if there was more integration of geofencing.

Karen H.

Verified reviewer

Higher Education

5001-10000 employees

Used weekly for less than 2 years

Reviewed June 2020

The Helper Helper Transformation

Helper Helper has made a HUGE impact with our ability to have a platform to track our community service efforts that is user friendly for both the administrator and the student-athletes. [SENSITIVE CONTENT HIDDEN] are always available to answer questions and walk you through the software from implementation or to show new features. We want to see our student-athletes excel in the classroom, on the athletic fields, and more importantly provide gratifying opportunities to serve the community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helper Helper made uploading already existing team Excel rosters simple into the software. Each year, it is simple to update your roster with incoming student-athletes and the software removes student-athletes that are no longer part of the roster. It is fun to build in the opportunities throughout the year. The reports that you can run using this software are very helpful to track the department as a whole, by team, by individual, and by event. I appreciate providing these reports to our staff and to the student-athletes to help build their resumes with volunteer experience.

Cons:

I have yet to find any cons of the software, all of my questions have been answered quickly and I still have yet to use the software to it's full ability.

Reasons for choosing Helper Helper

Quite honestly, I think our teams were doing a lot of community service and not tracking it consistently. Our old school Excel effort was not working and the Helper Helper software was simple to use and fun to track all of the efforts.

Teresa S.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Reviewed June 2020

Successful implementation

Our students are able to take the lead in recording and tracking their service hours. They can see their progress to their service hour requirement in real time. It is also so much easier for our service administrators to follow up with students, check on progress, and promote opportunities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The initial product did not meet some of our needs, however, the company listened to us as well as other schools. They made changes to the software and/or provided extensive tech support. We are very pleased with the responsiveness of the company and willingness to hear issues from their clients.

Cons:

Initially the reports were difficult to use and adapt to our needs. They continue to get better and are much more useful for us. Also, while there is a way for students to reflect on their service experiences, it is not a featured or even expected part of their recording of their hours. This could be developed better.

Reasons for choosing Helper Helper

It provided the features we most wanted at a reasonable price.

George T.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Reviewed June 2020

Great product for Tracking Community Service. Transformed our community approach

We went into Helper Helper just to replace the paper forms we were using to track Community Service hours. We have gone way past that to having service competitions between grades and other schools in Helper Helper. It has transformed how we view Community Service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for the user is the biggest plus for this product. Students can submit and track from any device. Administrators have access to a wealth of information from the reports and it even provides for exporting the data for importing into our Student Information System. It has changed how we view and do Community Service as a school.

Cons:

There are no cons for us. Staff has been very attentive to suggestions for product improvement.

Reasons for choosing Helper Helper

They were the best from the beginning at understanding what we wanted to do and provided us with a clear way to design, implement, and get data from the system and into our Student Information System.

Brooke P.

Verified reviewer

Higher Education

51-200 employees

Used daily for free trial

Reviewed June 2020

Awesome software

I thoroughly enjoyed using Helper Helper, and could not have asked for a better experience. The staff is amazing and helpful. The ease of access to the system and user interface of the website provided a great experience for me as an administrator.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the way the software is user-friendly and easy to navigate. In today's environment and in my industry, simplicity is vital when integrating new software, so that is my favorite thing about this software. It is easy to use and I feel like all of the questions I have about the information that is gathered is already ready at my fingertips.

Cons:

The only thing I did not like was the lack of training resources available to my staff, administrators, and other users of the software. There are videos and PDF's, but I think an in-person training to get people on board would be a huge asset to users. Any time you transition from one program to another, there will be some reluctance. However, with the right information shared it is more likely that people will be bought in.

Reasons for choosing Helper Helper

I chose Helper Helper because of the opportunity to store information and make it easy for students to get more involved in the community. It was easy to share opportunities and track who is signed up for what. On my end, it was easy to sort data for award nomination purposes and collection of end-of-year data! Awesome software with great features in the app and in the desktop interface!

Reasons for switching to Helper Helper

To make our tracking of community outreach hours more seamless

Allison S.

Verified reviewer

Higher Education

5001-10000 employees

Used daily for more than 2 years

Reviewed June 2020

Outstanding tool for college students

We purchased Helper Helper to connect college students with volunteer opportunities and to track the volunteer hours our fraternity/sorority members were completing. This app has been excellent for both and has some additional features that we didn't expect (e.g. the ability for students to upload their own pictures). The company has been amazing to work with, listening to our concerns and adapting the program to meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that students can sign up for volunteer opportunities that we post, as well as report volunteer hours they completed outside of our service. I also love the ability to run reports for organizations so they can keep track of their members volunteer commitments.

Cons:

The only thing I find difficult is making volunteers inactive. There isn't an easy way to do this when you are trying to delete a lot of people at one time and it's about a three step process per person, which is pretty monotonous.

Natasha H.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Reviewed June 2020

All I needed!

Helper Helper exceeds my initial expectations and needs. The staff at Helper Helper are incredible friendly, receptive and kind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows our student-athletes and interns to sign up for volunteer opportunities straight from their phone and receive alerts about events. This software is extremely user friendly not to mention the staff at Helper Helper is constantly working with me whenever I have a suggestion or new need for the software. The capabilities of this software extends far beyond what we are currently utilizing it for and I cannot wait to continue exploring our opportunities to use it.

Cons:

All new software takes time for individuals to adapt to but that is my job to get our student-athletes downloading , using and loving the app.

Reasons for choosing Helper Helper

Mobile app and user friendly interface

Reasons for switching to Helper Helper

Looking for a system that had a mobile app

Pamela S.

Verified reviewer

Higher Education

201-500 employees

Used weekly for more than 2 years

Reviewed July 2020

Helper Helper Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helper Helper has been very easy for our students to understand and use. The students appreciate having all of the information on their phones. I have recommended it to a number of higher education institutions. The staff at Helper Helper is the BEST!!! If I have any issues or suggestions they are always happy to problem solve and help make things easier for me (as an administrator) and our students.

Cons:

The biggest problem is having the students download and use the software. The students are slow to download Helper Helper and I’m not sure why. Helper Helper staff has given me a number of excellent suggestions to help students engage with the program, but the students are reluctant-I’m not sure why. If they use it one time-they love it! It’s getting them to use it initially. This is NOT a problem with the software, but a problem with my students.

Reasons for choosing Helper Helper

I selected Helper Helper because of the relationships that have been established with the Helper Helper staff and their willingness to listen to my concerns about the program and modify things that I needed changing.

Jessica G.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Reviewed June 2020

Helpful Addition ot our Service Program

I like it. It does help me organize things and it makes it easier for students to sign up for events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to list opportunities easily and message students quickly. I like that you can create different teams/groups.

Cons:

I wish it was more flexible in terms of what the home screen looks like I would like to be able to post organizations that may need volunteers for one particular day or ongoing needs- no specific times needed - sort of like a bulletin board. I also would like to be able to set the number of service hour requirements in the software and have a running tally for each year per student.

Reasons for switching to Helper Helper

User Friendliness. Helper Helper offered an APP for students.

Thea V.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 2 years

Reviewed July 2020

Excellent Customer Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software itself is excellent and the Helper Helper team is always adding new features that make the administrator and user experiences event better. But what stands out the most is the team's commitment to providing superior customer service. We have requested numerous customizations in the last year and they have delivered each and every time. The team is also extremely responsive. I've never had any trouble getting an email response or a call scheduled. Our experience working with Helper Helper has been nothing but positive.

Cons:

I have no complaints about the software. Every feature we have asked for or needed has been provided and they're constantly adding features that we didn't even know we needed.

Reasons for switching to Helper Helper

Our previous vendor was unable to integrate with our timekeeping system as requested.

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