MobileServe 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

MobileServe

4.3

(190)

Pricing

Starting at $500.00 per year

About MobileServe

MobileServe is a cloud-based volunteer management solution designed to help organizations of all sizes manage, track and report the social impact of activities. Key features include individual recognition, volunteer tracking, event scheduling and issue management.

MobileServe lets managers generate real-time statistical data on the economic impact of projects by calculating the total number of hours served by volunteers in a month across multiple service categories. It allows users to generate customizable and exportable reports with infographics and utilize it as fundraising and marketing material in future. Additionally, it helps members to verify volunteering work by adding location via geotagging, e-signatures and other verification tools.

MobileServe facilitates integration with social media platforms such as Facebook and Twitter, enabling organizations to enhance their visibility across the web. Pricing is available on annual subscriptions and support is extended via live chat, email, documentation and other online measures.

MobileServe Screenshots

MobileServe Pricing and Plans

Starting price: $500.00 per year

Free Trial

Free Version

Basic

$500.00

per user, per year

Plan includes:

Administrative Dashboard
Advanced Verification Options
Friend Invites & Friendly Competition
Infographics: Reports & Resumes
Smart Volunteer Tracking
Social Integrations & Sharing

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MobileServe Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of MobileServe
Activity Dashboard
Activity Tracking
API
Customizable Fields
Customizable Reports
Event Scheduling
For Nonprofits
Reporting & Statistics
Scheduling
Search/Filter
Third-Party Integrations

MobileServe Integrations

Blackbaud K-12 Solutions

PowerSchool SIS

MobileServe User Reviews

Overall Rating

4.3

Ratings Breakdown

46%

43%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.6

Functionality

4.1

Teresita G.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

MobileServe happy customer

I am very happy with MobileServe in general. I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Functionality

Pros:

This product is very useful to cut down on unnecessary paperwork and files! The student apps have been seamless with our system so that everything is in real time. The reports that it exports are very fast and I am constantly running reports that I was unable to do before. The customer service is excellent. The updates are always improving functionality and they seem to really listen to the customer and innovate the app accordingly.

Cons:

The language of the app takes some getting used to. Also since it is built for individual volunteers,service agencies and also schools, at times it is not one size fits all with the features. I would very much prefer that it did not post the total hours submitted when the student opens the app, because in our program the student's approved hours are what matters, and also the student starts at zero each school year. So it is a challenge to have to tell them to look past that number. Also the kiosk mode is hard for a school to use. Made more for another setting I think.

Elena C.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Love MobileServe

My overall experience has been really good. The support system at MobileServe is wonderful. The tech that I work with is very responsive, and extremely helpful. When I need to know something new (i.e. reports), the tech will send me a video and walk me through it step by step. MobileServe has made this part of my job so much easier. I so happy that we were introduced to Mobileserve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to work with. I love that students can get supervisor signatures on site, or that they can email their supervisor requesting approval, and Mobileserve will send the supervisor and email for approval. I use to have to do all the entries myself, now with Mobileserve students are responsible for their own entries. It has saved me a lot of time, and my time is now used with just simply verifying student service entry. Mobileserve has made this part of my job a lot easier, and more efficient.

Cons:

What I don't like is that you cannot tell when a student has a new entry. You have to go into each of the students records to see if a new entry was entered. What I would like to see, is when a new entry is entered, it should have a flag informing you that a entry has been submitted. This would save time from having to go into each individuals students records looking for new entries.

Reasons for switching to MobileServe

To expensive, and not easy to communicate to them.

Audrey W.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed December 2019

Verified Community Service

MobileServe has been the perfect tool in helping students track community service quickly and efficiently.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Functionality

Pros:

This software is easy for students and faculty to install and use on the go. Finally, there is a way to verify community service without having to record on paper and turn in. Students are motivated by being able to keep track of their hours in a few quick steps.

Cons:

As an administrator, it is hard to find exactly the data that I am looking for. There are lots of options, but sometimes too many to search through for exactly what I want.

Mary Ellen M.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2019

Mobile Serve and Service Projects for Middle and High Schoolers

No business problems, just getting used to the system and the challenge to train my 11 and 12 year old's who have to call or text parents to have them set up the account - takes time. The high school students have no problem, they can set up their own accounts with parental help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Number 1: I like the ease that students can log in their service hours by either taking a photo of the place they served, or having an adult supervisor sign their name on the student's cell phone or having the student send the supervisor a verification form that just needs a click an automatically logged in. Number 2: as a teacher I have easy access to verify student's service it's at my fingertips. Number 3: Alleviates a "paper trail," which is what I had to use; now, I am paperless. Number 4: Expert help was always available and responsive in a timely manner.

Cons:

Number 1: I work with 7th graders who are 11 or 12 years old and they need parental consent, first. I understand the policy, however, a mother e-mailed me she did not want to give her social security number to Mobile Serve. This was one experience - she waited until her daughter turned 13 (in April) and could set up her account on her own. Another "negative" is the system does not allow me to check the same student multiple times, that is, when I log into a student's account to check for verification of her service, I check, then want to check her other services, but I am out of her account and have to go to the beginning where all students are listed and click on her name to check for the next service. I don't have the liberty to stay on the same person and scroll and check her other services.

Jessi B.

Verified reviewer

Primary/ Secondary Education

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed September 2019

Excellent tool for tracking service hours

The students find the app very user-friendly and reporting hours is much easier for them now. I like that there is a way to put in volunteer shifts now with the number of volunteers needed so that students can sign up for specific time slots. The mobile app checks them in when they arrive, which is very convenient. Also, when we have events on campus, the students can sign in and out using the kiosk mode.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is excellent. The team is very responsive to our needs and to our suggestions for future upgrades. I manage the service hours for over 150 students a year. MobileServe makes it easy to track and verify hours as well as to communicate with volunteers. I love the ability to set goals and also to create reports from all the data.

Cons:

The only things I wish this software had that it doesn't are: 1) The ability to attach a file to a service event. Many service opportunities require an application and I can't attach the applications to the event announcement. 2) The ability to announce/advertise an open-ending volunteering opportunity. The opportunities have to be an event or something that occurs on a recurring date. If there is an organization that has flexible hours and/or that is looking for students to volunteer over a long period of time, I can't use the event feature.

Oscar C.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Basic Program but meets my needs

I would say my overall experience has been good but there needs to be improvements to the website and dashboard. The app and the website is a basic program. It would help me a lot if there was a "admin" app to work from on my phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to be able to monitor the hours in one single location.

Cons:

There is not an easy way of switching from one record to another. I have brought this up with the software team about 8 months ago. They mentioned it will be fixed over the summer and still have not see any improvements. If a character or word is left in the search field, it does not go away unless you delete it. If I was not aware of the program, it would stay there until I ask for help. On the main website, they have a "chat" feature but it is not manned 24 hrs a day. Therefore, what is the purpose of the chat function. It would be nice that when the users enters hours on the app, that all fields be required or it can not be submitted. I have had many troubles with students not entering all the information such as category, supervisor names, supervisor's email, etc. If the student does not enter category, then I as the admin is not able to see the entry.

Raymond O.

Verified reviewer

Education Management

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed August 2019

User Friendly & Effective

Overall, the experience is positive and the software works well. The team who updates and maintains the software are very responsive and helpful.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The mobile app is flexible and user friendly. It allows for multiple ways to verify service. The one feature that needs modifying is the limit on the on the number of hours service. Currently it's 20. To get around this one goes to his/her online account via a computer to edit the activity. MobileServe also offers sub-organizations as a way to organize groups and editable categories for different areas of service.

Cons:

The limit an administrator has to changing content on a user's account. A school administrator cannot change a student account for accuracy. The student needs to do this and students do not always follow through. So, having access to account while an individual is associated with the organization would be an improvement. Also, MobileServe does not work with Naviance, the system used in the college admissions process. This would be helpful as most schools use this service and adding one's service profile to Naviance is an important step in the process.

Reasons for choosing MobileServe

I chose MobileServe for the options it offered to organize student data.

Reasons for switching to MobileServe

Did not have a mobile application and the program was in its initial stages of development.

Monica S.

Verified reviewer

Primary/ Secondary Education

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Service as you go

It has been genuinely good. It was difficult getting another administrator on as it took several months.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You do not need to remember to bring the paper. The student always has an accounting of her hours throughout her high school experience as she applies for scholarships, college, awards, and other organizations like National Honor Society. As an administrator I can give an instant accounting of the service hours and where the students did their hours.

Cons:

There is no where on the app that says be sure to fill everything in or the hours will not register with the administrator. I had many snafus with making sure the number of hours that were registered with me were also the same as she had. The directions at times were confusing...

Reasons for choosing MobileServe

I knew it was very effective as it was recommended and used by Canisius High School. I value their opinion.

Kate P.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

Overall a good product

Overall, it has reduced my workload considerably by having the recording of hours done through the app. The only problem is that there are too many students submitting incomplete records and thinking that they're done with their part of it when they're not. Having said that, when I do reach out to MobileServe, they are quick with a response and have promptly addressed most issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to set up and use. Students are able to work with the app easily and the feedback from them is that it's much easier than the paper system we used before.

Cons:

I wish that certain fields (such as the name of the organization served and the verification information for the supervisor) could be required but because that can't be customized by school we haven't been able to get that feature. This means that many students log in hours without including any source of verification which means I need to track down those students and instruct each one on how to fix the problem. Also, when they log in they see the hours that they've recorded, not the hours that have been approved which is misleading for them.

Reasons for choosing MobileServe

Because I was told by others that the customer service element was very strong at Mobile Serve.