POINT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

POINT

4.8

(49)

Pricing

Starting at $99.00 per month

About POINT

POINT is a collaborative volunteer impact platform.

POINT's app and cloud-based volunteer management dashboard is the easiest system for your organization to find and manage volunteers. With POINT, there’s only one system needed from signup to reporting. Picture Eventbrite + Salesforce for volunteer management.

Whether you're coming from spreadsheets, using outdated & clunky volunteer software, or trying to utilize a donor database to work with volunteers - POINT is for you.

Get started in minutes for free to post volunteer signups, manage groups, store your volunteer database, and run reports.

And when you need more robust features like document storage, program management, and ongoing events? We've got that for you, too.

POINT Screenshots

POINT Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

POINT Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of POINT
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Attendance Management
Calendar Management
Communication Management
Contact Management
CRM
Customizable Branding
Customizable Reports
Data Import/Export
Document Storage
Donation Tracking
Donor Management
Event Scheduling
For Nonprofits
Member Database
Personalization
Real-Time Analytics
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Search/Filter
Summary Reports
Third-Party Integrations
Volunteer Management

POINT Integrations

Okta

Squarespace

Wix

WordPress

Checkr

POINT User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

12%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

4.9

Functionality

4.5

Lindsay B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed March 2022

Point App Volunteer Software - Great for our small org!

Point App has helped our food pantry - a laborious endeavor that relies heavily on volunteers - connect with a wider, more diverse group of volunteers from all over the city!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Point app is easy to use, free and relatively intuitive. Best customer support I have ever received from a software in my career - Stephanie is responsive and helpful always. We haven't actually embedded the software onto our website yet, but are looking into doing so. It feels great to know that feature already exists in Point app for us, when we're ready! The app is a really great "all in one" volunteer management platform.

Cons:

The only feature missing from Point app in my opinion is the ability to publish the same volunteer event for multiple days at once time. Our org's volunteer shifts are the same hours every day, 5 days a week. It feels like there should be a way for me to post said shift for every weekday in a month with the click of a button, some sort of recurring shift, rather than having to create the volunteer event from a template for each day one by one. That is literally my ONLY complaint about the software - everything else is great!

Chad C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

POINT Made a Wild Month of Events Feel Manageable

POINT was exactly what we needed. We had a lot of moving parts—different schools, schedules, and volunteer groups—and the platform helped us stay on top of it all. It saved us time, helped us communicate clearly, and took a ton of stress out of the process. It really came through for us when we needed it most.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We ran 40 events at 40 different schools across the state in just one month, and POINT made it possible. It let us easily email volunteers, attach waivers, update event info, and keep our whole team in the loop. Everything stayed organized, and we didn’t have to juggle spreadsheets or multiple tools. It really simplified a huge lift.

Cons:

Honestly, not much. There’s a bit of a learning curve at first just getting familiar with the features, but once we were in, it was smooth sailing.

Reasons for switching to POINT

This was way more robust. Wufoo is just a form builder which turns into a spreadsheet. This was what we needed.

SaraJayne C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for less than 6 months

Reviewed May 2023

Easy to use tool

Still relatively new for me but I do like how the app is quick and easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app makes it quick and easy to add volunteer hours.

Cons:

I would like to see the app account for volunteer hours outside of events. As a board member there are many other tasks I work on the aren’t attached to a specific event.

Shawn W.

Verified reviewer

Performing Arts

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

POINT - Highly Recommended for Nonprofits

I am highly satisfied with POINT and it's offerings. I highly recommend this software to other organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is user-friendly for volunteers and administrators. When our volunteer program was being created, we were able to implement POINT seamlessly. POINT staff are helpful, professional, and responsive.

Cons:

On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.

Reasons for choosing POINT

POINT covers the basic needs of our program at no cost compared to other software. I know that if we ever need more out of POINT, then we can move to a paid version. The POINT staff made a great first impression in our demo. I feel that they really care about us as a client, even though we would be a non-paying one due to being a nonprofit.

Tiffani B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

POINT is a life changer for non-profits!

POINT has been a life changer in terms of keeping track of my volunteers' hours. I can do so much with POINT that we have not been able to do as efficiently before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-POINT is accessible on both a downloadable app as well as in a browser, making it accessible to volunteers at all different levels of tech knowledge. -POINT has awesome giving features, such as the ability to add an Amazon wishlist. It also encourages volunteers to donate. -POINT keeps track of volunteer hours according to event and/or program. It allows volunteers to manually input hours, as well as check in to an existing event. It saves so much time! -POINT allows me to send emails to specific departmental groups of volunteers. -POINT keeps track of the average volunteer worth, this is helpful for grant reporting. -I can add multiple admins. -POINT has the ability to make events virtual, which is helpful because many of our events have been virtual. -POINT offers a graph for each volunteer to show volunteering trends. -POINT offers the ability to export data. -POINT gives each volunteer a resume of all of their completed volunteer work, including manually input time. -The aesthetic of POINT is great! -So much more...

Cons:

-I would love to see an addition in the future to allow the capability to see the breakdown of programs for each volunteer when exporting the data. i.e.: Jane Doe worked 7 hours in Crisis and 7 hours in Outreach - we should be able to see that, instead of 14 hours total in the spreadsheet.

Reasons for choosing POINT

-POINT is free for non-profits. -The customer service is amazing, I had a great demo that answered all my questions. -Other software only checked some of my boxes, but POINT checked all of them.

Brooke K.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Reviewed June 2022

POINT is exactly what I was searching for in a Volunteer Management Platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

POINT is such a sleek and easy to use platform. It doesn't have ads cluttering the pages like other free software. It also has many different features that allows me to be flexible in how I'm setting up my volunteer opportunities. I had a very specific need I was struggling to find in a platform and POINT was the only one I came across that fulfilled this need. I would definitely recommend POINT to other Volunteer Managers.

Cons:

I have yet to come across a feature that I need that POINT doesn't have.

Reasons for switching to POINT

POINT is such a sleeker platform. It is much more attractive and user-friendly for both Managers and volunteers.

Jason A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed September 2021

Point- Great for non-profits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Point to recruit volunteers for our upcoming events, such as fundraising events, tabling/community events, and more. Point is always effective at promoting our events to new categories of people that we otherwise would not have been able to reach. Their interface is extremely easy to use on our end, and very straightforward for users as well. The clean design makes volunteering a snap. We couldn't be happier with Point.

Cons:

Honestly, there are no cons to the PointApp that jump out to me. When first using the app, the volunteers skewed very young- almost all high school students. Over time though, this has been rectified and we have a wide range of ages for volunteers- great work expanding.

Reasons for switching to POINT

VolunteerHub was great for management and data, but did not have great reach. The only way people could find our postings was through our own website. With PointApp, we have data and management, as well as expanded reach.

Susan Q.

Verified reviewer

Civic & Social Organization

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Use POINT to kick start your volunteer mobilization efforts

The best thing about POINT is the one-on-one personal support that I have had every step of the way. Don't be afraid to reach out to them. They will help you. I have gotten help on weekends and evenings from them even. And all of it for free because we are a non-profit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up events for your volunteers to staff is super simple and takes all the work out of event planning. Communicating details about the events are available now 24/7 to our volunteers so they always have the information at their fingertips. Nothing gets lost in email. You don't have to call anybody to get them to volunteer.

Cons:

A lot of our volunteers are retired folks who are less eager to learn new technology than younger folks. They will learn it, it's just less appealing to them initially. Stick with it though, because your younger volunteers will really appreciate the convenience of POINT.

Reasons for choosing POINT

POINT is used by a lot of bigger name non-profits, so I was confident it could handle our work.

Reasons for switching to POINT

Spreadsheets are a nightmare to keep up. We also did a whole lot of phone calling and emailing. But no more!

Gabrielle S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Amazingly Satisfied

Great so far

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Customer Service is excellent - FAQ is super helpful - User-friendly for both Admins and Volunteers - All functions related to volunteer management and engagement are met using POINT

Cons:

I haven't stumbled on any cons. POINT is meeting my needs.

Reasons for switching to POINT

Needed a more comprehensive tool for managing volunteers. POINT offers all the tools I need (event creation, recruitment, communication, tracking/reporting, website integration, etc).

Kellie G.

Verified reviewer

Education Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

Love POINT!

POINT has been so eager to help our school get started and be successful! They are quick to offer tips and quick to implement any suggestions we might have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can reach out and offer service opps to my students within minutes! Students love the easy access to local service hours.

Cons:

I wish I could edit an event after it has started. Sometimes it is nice to add students during or after the event if they forget to sign up.

Reasons for choosing POINT

POINT has the best staff and communication. They honestly want to help people give back in this world and that makes my heart soar! I feel connected to the team and more excited to post more events and volunteer with other nonprofits.

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