ToucanTech 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ToucanTech

4.9

(149)

Pricing

Starting at $8,000.00 per year

About ToucanTech

Grow your alumni community with ToucanTech, a cloud-based software. It is designed for businesses, universities and schools. It is an all-in-one community software that saves both your time and cost.

With secured protocols and servers, it ensures the security of your data. ToucanTech database lets users easily import, search, update, filter and group records in a few steps. Users can measure engagement, track activities and create custom reports. It allows users to draft and track email conversations including bulk emails. Managing email lists,processing donations and tracking donors become easier with ToucanTech. It connects alumni, which helps them share their precious moments and plan reunions. It is a great knowledge-sharing platform where your alumni can post new stories and other informative content. Social media syncing allows them to share the content and tag friends. It is a comprehensive solution for building community relations.

ToucanTech Screenshots

ToucanTech Pricing and Plans

Starting price: $8,000.00 per year

Free Trial

Free Version

Core

$8,000.00

flat rate, per year

Plan includes:

Website
CRM
Database
Memberships Management
Event Management
Email Engine
Careers and Mentoring Module
Fundraising Module
Mobile App

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ToucanTech Features

Popular features found in Alumni Management
Communication Management
Email Marketing
Event Calendar
Fundraising Management
Job Board
List Management
Member Accounts
Member Portal
Website Management
More features of ToucanTech
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
Ad hoc Reporting
Admissions Management
AI Copilot
Alerts/Notifications
Alumni Management
API
Application Management
Assessment Management
Attendance Management
Attendance Tracking
Attendee Management
Billing & Invoicing
Blogs
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Candidate Management
Chapter Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Committee Management
Community Management
Contact Database
Contact Management
Content Management
Content Publishing Options
Contribution Tracking
Credit Card Processing
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Database Support
Data Capture and Transfer
Data Import/Export
Discussions/Forums
Document Management
Document Storage
Donation Management
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Dues Management
Electronic Payments
Email Distribution
Email Management
Email Reminders
Email Templates
Email Tracking
Engagement Tracking
Enrollments/Onboarding
Event Management
Event Scheduling
Event Ticketing
Feedback Management
Fee Management
Filtering
For Alumni Associations
Forms Management
For Nonprofits
For Religious Organizations
For Virtual Events
Gift Matching Management
Goal Setting/Tracking
Grant Management
Group Management
Guest List Management
Ideation
Inbox Management
Information Governance
Interaction Tracking
Invoice Management
K-12
Knowledge Base Management
Live Chat
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Membership Renewals
Member Types
@mentions
Mobile Access
Mobile App
Mobile Giving
Moderation
Multi-Language
Multi-Location
Multiple User Accounts
Newsletter Management
Online Calendar
Online Forms
Online Forums
Online Giving
Payment Processing
Personalization
Pledge Management
Prospecting Tools
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Role-Based Permissions
Search/Filter
Segmentation
Self Service Portal
Single Sign On
Small Group Management
Social Media Integration
SSL Security
Summary Reports
Surveys & Feedback
Tagging
Task Management
Text Editing
Third-Party Integrations
Ticketing
User Management
User Profiles
Visitor Tracking
Volunteer Management
Web Forms
Website Integration
Workflow Management

ToucanTech Integrations

GoCardless

PayPal

Stripe

Instagram

Freshchat

LinkedIn for Business

See all 16 integrations

ToucanTech User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.7

Harriet A.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Would thoroughly recommend.

The onboarding was very detailed and the team were very supportive. We had a lot of training before we went live and again once we had started using it which helped immensely. The team are always on hand if there is a query and [sensitive content hidden] is brilliant at sending loom videos which visually shows how to do certain tasks. There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is user friendly, logical and easy to navigate. We use the reporting wizard a lot and there is so much information you can get out of the database. The customer support is amazing and they get back to you very quickly if there is a query. The event management side is so much better than our last database with alumni and parents being able to book straight onto an event.

Cons:

There is so much information held within the database that it took a while to find out where it was in order to run the correct report. Once you are used to the navigation then the reporting is much easier.

Reasons for switching to ToucanTech

Additional features were required which our other database couldn't do.

Jo F.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

You CAN with TouCAN!

Our experience has been positive, and we would be happy to refer Toucan Tech to other users. We are yet to experience the full scope of the product, but we are excited about our growing connections with our alumni and donors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support has been fantastic. In particular [sensitive content hidden] has been exemplary in his understanding of our creative needs and considered in his design approach which is reflective in the quality of the site we now have to gone live with. His attention to detail is next level and we are excited about what comes next.

Cons:

Initially putting our alumni and giving site together had its challenges, but these were soon addressed with Support teams and Account Managers. A huge thank you to the team!

Reasons for switching to ToucanTech

Challenges in extracting data and limited CRM features

Michael D.

Verified reviewer

Education Management

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed June 2023

Needs fulltime use, otherwise very frustrating to use occasionally

I use it very seldom , but find it frustrating to obtain the results I require. Help information is on a separate Web page and the search on that is not comprehensive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's comprehensive and obviously has many features that are not relevant to some users

Cons:

I didn't find it very intuitive and would have found more hints useful when errors occurred, although I know ToucanTech are always looking to improve the system

Reasons for switching to ToucanTech

Not my decision

Richard W.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

ToucanTech review

We have been really impressed with the level of customer service - ToucanTech colleagues are always very prompt replying to queries and resolving any issues. They show a genuine interest in the School, even coming to visit as part of our onboarding process. The system is very easy to use and suits small teams like ours, with colleagues needing to wear multiple hats. ToucanTech also do great notebooks!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about ToucanTech is having a back end fundraising and alumni CRM linked to a website / portal in the front end. This makes it easy for our community to engage with our School, and it is great for us as a small Development team, as it minimises data entry. It is fantastic to have events, email and donation functions built into the product - this means we are just using one system for all our fundraising and alumni needs. The filtering and reporting functions are very easy to use, and the email sync saves many hours manually uploading emails.

Cons:

The Wonde API hasn't quite worked for us in our first year, but we are working together with ToucanTech to resolve this.

Reasons for choosing ToucanTech

The biggest reason was the front end website / portal talking to the back end CRM.

Nick S.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Thank you from Churcher's College

Excellent. Transformational. Happier team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great product, ease of use, 1 stop-shop solution, customer service - they are a great team with a strong set of values!

Cons:

Some functionality changes we would prefer to be made more quickly but we appreciate that there is always a lot to do.

Reasons for choosing ToucanTech

1 stop-shop. Price. Cultural fit. Word of mouth.

Reasons for switching to ToucanTech

Difficulty using product. Small team. CRM yet to be set up - timing was good.

Philip A.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Building Stronger Communities with ToucanTech's Solutions

Very positive, they are supportive of your initiatives and work with you on getting the most out the platform to suit your needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Technical support has been excellent and their flexibility and help with website evolution.

Cons:

Getting to grips with the Database. This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists.

Reasons for choosing ToucanTech

ToucanTech was already set up. The renewal process, training offered and the flexibility of the product.

alexa b.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

School partner review

good client support, trusted partner for our needs. Would like enhancement of fundraising area, this could be more intuitive and deliver better reporting insights/prospect tracking

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

insights on contact activity, ease of tracking email activity. Mass mailing, donation and Gift Aid syncing

Cons:

basic nature of prospect development area still needs work

Reasons for switching to ToucanTech

Front end interface, disappointed with provider

Amy C.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Toucan Tech Database, Website, Comms function and so much more!

The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.

Cons:

As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.

Reasons for choosing ToucanTech

The one stop shop element that Toucan Tech provides and the positive reputation within the sector.

Carol H.

Verified reviewer

Education Management

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed August 2024

A user-friendly one-stop solution for alumni communications, database, fundraising and website portal.

ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database. The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience. There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive.

Cons:

I don’t have any negatives. My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.

Reasons for switching to ToucanTech

Workbooks which was a generic sales database and not created specifically for the education sector.

Kate B.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

A pleasure to work with

I'm very pleased with my overall experience and would happily recommend ToucanTech!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations like our fundraising pathway and event management. They are always encouraging and supportive; exactly what you ask for in customer support, if you ask me.

Cons:

The system is incredibly clever and is always being updated so my one draw back, if any, is that there are some functions which require a lot more time to get to grips with and require more attention to detail.

Reasons for choosing ToucanTech

It was more affordable and housed all our needs - fundraising, alumni relations, data base management and events.

Showing 1 - 10 of 149 Reviews

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