Volgistics 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Volgistics

4.6

(94)

Pricing

Starting at $9.00 per month

About Volgistics

Volgistics is a cloud-based volunteer management software that assists organizations of all sizes with recruiting, tracking and coordinating volunteers. Its key features include a self service portal, membership management, volunteer profiles and reward calculations.

The application comes with a module, which lets managers schedule volunteers for one-time tasks or recurring work and can send automated reminders via text or email on a daily or monthly basis. Supervisors can use the records database to classify volunteers based on age and skill sets to create and save a custom set of volunteers. System administrators can generate reports on the service history of volunteers and create a list of volunteers eligible for specific awards.

Volunteers can use the self-service portal to maintain personal information, view schedules, track hours and check progress towards completion of their mandatory service. Volgistics is available on a monthly subscription and support is provided via online help desk.

Volgistics Screenshots

Volgistics Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Basic

$9.00

per feature, per month

No plan information available

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Volgistics Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of Volgistics
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Assignment Management
Attendance Management
Automated Scheduling
Built-In Database
Calendar Management
Communication Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Deadline Management
Document Storage
Email Alerts
Employee Management
Event Scheduling
For Nonprofits
Group Scheduling
Historical Reporting
Multi-Location
Multiple User Accounts
Personalization
Reminders
Reporting & Statistics
Scheduled/Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Shift Swapping
SMS Messaging
Summary Reports
Tagging
Task Scheduling
Timesheet Management
Volunteer Management

Volgistics Integrations

Verified First

Volgistics User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

19%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.5

Functionality

4.2

Alison S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Great for Volunteer Management

I have not interacted with Volgistics Volunteer Management. The billing is automated monthly, and easy to manage.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 4

Functionality

Previously 4

Pros:

I really enjoy the ease of this software to manage my volunteers schedules. I can assign them to various roles once they have completed training and then they are able log-in and sign themselves up for their desired shifts. It makes my job a lot easier that they can schedule themselves.

Cons:

The software doesn't allow for much customization, and on the administrator end there is a bit of a learning curve to understand the terminology, and how to set everything up.

Alhassan A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed July 2021

a comprehensive full circle solution for projects that depend on volunteer participation

We first used Volgistics when we were setting up a community outreach program and didn't have enough resources to engage field agents full time. Volgistics came highly recommended by an intern who was helping roll out the project and we gave it a try. The volunteer database we generated from the application process on that first project is what we have kept recycling for the past 4 years. Volgistics is absolutely awesome and reduces the workload of team leaders so much that our outreach programs always seem like a picnic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrated data and information management processes are very intuitive and require very little manual control and guidance. Everything automatically moves where they might be required to successfully manage a task. Component features like the self service portal, volunteer kiosk and VicTouch work extremely well together to reduce the burden on project managers as much as possible. The trial event runs are also quite fun to simulate and does so much for team morale.

Cons:

The long list of features can be a bit difficult to learn and incorporate into daily use. A lot more online resources and tutorial materials could be created to make the learning curve less tasking.

Reasons for choosing Volgistics

Our intern who suggested it was very persuasive...haha..... and we haven't had much regret since.

Verified

Reviewer

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

Internal Volunteer Database Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great for compiling volunteer data and keeping internal notes. Fairly easy to email groups of volunteers from inside the software.

Cons:

It's got a clunky, outdated user interface that is unappealing to prospective volunteers. Limited list capacity without purchasing the ability to add more.

Vendor Response

We're sorry you haven't been thrilled with Volgistics. You're right that the user interface is a bit dated, and we're working on plans to begin updating it. We've always tried to be upfront about our pricing model. It's mostly based on the number of volunteers you want to track instead of the features you want. This allows small organizations to use the same features as larger ones, and the fee typically scales with the organizations ability as the volunteer base grows.

Replied February 2018

Kelly B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Volunteers Managing Volunteers

It is a dependable and flexible system that allows us to easily track volunteer details, generate reports, and notify volunteers about activities. The downside is the expense to add more than 2 users (operators).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own.

Cons:

The price, it is a bit on the pricey side but again is a great product.

Reasons for choosing Volgistics

Previous experience with Volgistics made it the best choice.

Laura W.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Volgistics Has Great Customer Service

If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later.

Cons:

There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change.

Danielle D.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Volgistics Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Volgistics, specifically VicNet, is so user friendly for volunteers that all demographics can and will use it. The number one piece of feedback that I get about volgistics is that VicNet is easy to use.

Cons:

It is limited in what it can do but it seems like the Volgistics team is making upgrades in that area and adding more features.

Reasons for choosing Volgistics

I have used Betterimpact before and I find the scheduling on Betterimpact to be extremely difficult to use.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

worth 10x what you pay for it!

I save so much time! with volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable. you can even customize it to your organization to not pay for things you do not use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

absolute time saver. with over 800 volunteers signing in and out every month, this has DRASTICALLY cut down the amount of time spent tracking hours, scheduling, gathering information, and communicating with volunteers.

Cons:

The reporting piece is really solid for the most part, however there are some things I wish it had capacities for that are just odd. Like wanting to see who "typically" comes in on Friday afternoons from 2-5pm. The process to find that type of info is a bit clunky, but again, isn't really something you need to find often, so it's not that big of a con.

Vendor Response

Thank you for the review! We're glad that Volgistics can make your work load a little lighter!

Replied December 2017

Heather K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Used to be the best - now, not so much

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we chose it, it was one of the only options and was innovative for being cloud based (yes, THAT long ago). One of few options that allow people to tell you what they've done vs you defining shifts.

Cons:

The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive. The kiosk function is godawful - why would you require a person to memorize a 6 digit pin in a world that allows for searching by name?

Reasons for choosing Volgistics

There really weren't any!

Jared M.

Verified reviewer

Used other for more than 2 years

Review source

Reviewed May 2018

I have used Volgistics at over 6 different agencies (private nonprofit and governmental).

Volgistics has helped me build lasting volunteer programs across the country over the last 10+ years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is what I like most. Within moments of opening the app, you can navigate to wherever you need to be.

Cons:

Volgistics has been a little slow at keeping up with mobile technology, but seems to have a good eye on the future at this point. I would have liked to see mobile volunteer check in a few years ago.

Vendor Response

Wow Jared! Thank you for your review, and your continued confidence in what Volgistics can do for the different organizations you work with!

Replied May 2018

Celina D.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed May 2019

Volunteer Programming Made Easy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love all of options that this program provides in terms of scheduling, outreach, and lists. I can check the service record for volunteers, add and remove people to schedules, send messages to specific groups. etc. The functionality of this program is excellent.

Cons:

The only downside for me is that this program can be taxing when you are fist learning to use it. Sometimes it can be hard to figure out how to do something specific in the program. However, the customer service is excellent and super fast, so I can always rely on their help emails when I'm in a jam.

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