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Track It Forward

Track It Forward 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Track It Forward
Track It Forward
4.6
(38)

Pricing

Starting at $12.00 per month

About Track It Forward

Track it Forward simplifies volunteer time tracking for nonprofits, K-12 schools, and community organizations. Our affordable, easy-to-use software lets volunteers log hours online or via mobile app, sign up for events, and track progress toward service goals. Track it forward is perfect for managing school service requirements, volunteer shifts for community organizations, and grant reporting compliance for nonprofits. Admins can verify hours, collect event RSVPs, customize requirements, send mass emails and texts, and more! We're trusted by thousands of volunteer coordinators to increase volunteer engagement and improve compliance.

Track It Forward Screenshots

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Track It Forward Pricing and Plans

Starting price: $12.00 per month
Free Trial
Free Version

Basic

$12.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Milestones
  • Email Messages

Premium

$24.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Email Messages
  • Hour Approval
  • Multiple Administrators
  • Conditional Milestones
  • Custom Profile Fields
  • Digital Sign-In Sheet for Events

Advanced

$36.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Email Messages
  • Hour Approval
  • Multiple Administrators
  • Conditional Milestones
  • Custom Profile Fields
  • Digital Sign-In Sheet for Events
Read More
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Track It Forward Features

  • Popular features found in Volunteer Management
    Attendance Tracking
    Event Management
    Member Directory
    Membership Management
    Mobile Access
    Recognition Management
    Registration Management
    Self Service Portal
    Time Tracking
    Volunteer Recruiting
  • More features of Track It Forward
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Attendance Management
    Calendar Management
    Chapter Management
    Committee Management
    Communication Management
    Contact Database
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Data Import/Export
    Email Reminders
    Event Calendar
    Event Scheduling
    For Nonprofits
    Personalization
    Real-Time Reporting
    Reminders
    Reporting & Statistics
    Scheduling
    Search/Filter
    SMS Messaging
    Summary Reports
    Volunteer Management
    Website Integration

Track It Forward Integrations

ClassLink
ClassLink
Google Classroom
Google Classroom
PowerSchool
PowerSchool
Moodle
Moodle
Microsoft Teams
Microsoft Teams
Infinite Campus SIS
Infinite Campus SIS

See all 10 integrations

Track It Forward User Reviews

Overall Rating

4.6

Ratings Breakdown

5

63%

4

29%

3

8%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.0

VR

Verified
Reviewer

Biotechnology

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Convenient way to track volunteering hours!

5

Overall a very easy and useful app!

Ratings Breakdown

5
Ease of use
4
Functionality
icon
Pros:
This software is easy to use and gives you an opportunity to sign up for volunteering events at different places and keep track of all your hours and dates of volunteering.
Cons:
The only inconvenient part is that there is no way to see the sum of all volunteering hours, you ave to add them up yourself.

Read More

JB

JKeshawn B.

Verified reviewer

Civic & Social Organization

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2022

This is a very user friendly system that works

5

I have learned how to handle and maintain reporting for various departments, volunteers, and non-profits.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Track it forward allows multiple users to place their information, tracking hours, and the details of the things they completed.
Cons:
Nothing yet, still learning more about it.

Reasons for choosing Track It Forward

It worked more efficient.

Reasons for switching to Track It Forward

We wanted a modern, user friendly system that we could download the app, or go online.

Read More

mc

marlee c.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Pros and Cons from a Community Volunteer Hub

3

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
hour submission is very easy for both team and volunteers. The reminders are great, too.
Cons:
I'd like a way to separate community partners from volunteers.

Reasons for choosing Track It Forward

price, easy to use and read, volunteer profiles

Reasons for switching to Track It Forward

Givegab was no longer serving as a volunteer time tracking software. Oncorps was not user friendly, Volunteer Reporter was outdated.

Read More

BB

Bridgette B.

Verified reviewer

Museums and Institutions

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Easy to use Volunteer System

4

Overall, the system works for our needs and supports both our company and our volunteers. We love the ability to notify us when someone signs up for a shift!

Ratings Breakdown

4
Ease of use
4
Value for money
3
Customer support
3
Functionality
icon
Pros:
The system offers an easy to use interface that you can customize to meet your companies needs. Volunteers can easily create a profile and sign up for desired shifts. Need to approve hours - you can easily do that here!
Cons:
The system looks a bit outdated, stills works for the need / use of it. In the age of social media, this platform is not as advanced as others.

Read More

MH

Michelle H.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed June 2018

I have been extremely pleased with the response & support I have received from the TIF team.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like the Track-It Forward software because of its versatility and ease of use. I took over from the previous administrator with no real insight into the software. It was easy enough for me to just click around and figure out. I was quickly able to make changes and customize the site to our needs. The few occasions that I couldn't figure something out, representatives responded to my email queries very quickly...usually within a couple of hours or quicker. The customer service is spot on and very pleasant.
Cons:
I don't like that I can't customize the start & end times for my events. I am limited to top of hour or half hour only, but have events that start/end on the quarter hour. I also can't seem to get the reports to contain the exact information I want/need. The TIF people have been great about trying to help me, but for whatever reason, I can't choose the specific categories that I want/need for my reports so I have manually input into Excel. Hopefully, this year we can figure out a fix so that I don't have to spend six hours three times per year manually creating my reports.

Vendor Response

Thanks for the feedback Michelle. We are working on some new features which includes more robust reporting so hopefully that'll give you what you're looking for. Also, you actually can set you start/end times to whatever you'd like. The dropdown options are limited, however you can type in that field as well. Let us know if you need help with that!

Replied June 2018

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CE

Carmen E.

Used unspecified for unspecified

Review source

Reviewed March 2015

Easily the best Volunteer Management system

5

I have been using OV for 2 years, & I plan to stick with it for the remainder of my work days! This is easily the best volunteer management system around, for several reasons. 1. The founders are incredibly helpful! There is an area on the site which allows you to request & vote on new features. When I have questions, the founders usually reply within minutes-the service is personal, helpful, & timely. 2.I have volunteers in MS all the way to volunteers who are in their late 70s, which means there is a huge range of computer skills/comfort. All of my volunteers use this site to log their hours & not a single person has had a complaint. 3.It is mobile. All of my regular volunteers have downloaded the OV app onto their smart phones, & log their hours before they even leave the volunteer site! This feature is easily the favorite feature for my volunteers. 4.It allows me to customized nearly all of the fields. When Volunteers log in, I have certain fields I require so my records are always up-to-date. I also have all of the volunteer activities personalized for my volunteers & there is an area for them to add notes. 5.Scheduling. This is a feature I haven't used yet, but I will be using it this fall. The Volunteers can sign up for a shift based on what I make available to them. OV will even send out reminder emails to volunteers! 6. OV keeps track of all volunteer hours, & I can easily pull reports on all of my volunteers, certain volunteers, by date, or by activity (to name a few). I also have categories (set # of hours) set up on OV, & it displays a message each time I log in to alert me when a Volunteer enters a new category. 7. OV has a widget that was easy to put on our volunteer page, making it even easier for Volunteers to log their hours. 8.I can log hours for my volunteers. I have some volunteers who don't have computers, or who only volunteer one-time, & I log the volunteer hours for them. I can easily add new volunteers, or adjust hours if one of my regular volunteers accidentally logged too many/too few hours. The #1 indicator of how great this site is is the fact that my Volunteers love it! There are graphs that show how many hours have been volunteered, both in the past 6 weeks & overall, which makes it fun for my volunteers--they can compete to "stay on top" & love hearing who has "won" the most hours at the end of the year. I recommend OV to every Volunteer Manager I interact with.

Ratings Breakdown

5
Ease of use
5
Customer support

Vendor Response

Wow Carmen, you know OurVolts as good as we do. We've really appreciated you being with us for as long as you have and it really shows with your ability to really maximize the efficiency you get out of OurVolts.

Replied March 2015

Read More

RE

Rachel E.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Track it Forward is a great tool to track your volunteer's hours- very user friendly.

5

I've been using it for about 6 + years and it works really well.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
Ease of the program- very user friendly.
Cons:
The report summary doesn't have the volunteer's name at the top so when I print it- the volunteer's name isn't displayed.

Read More

VS

Vivian S.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Product Review

4

This product makes it easy to keep track of student intern hours and allows for a way for them to reach set goals and know where they are each week. It allows for approved hours from anywhere and since we have been required to do more remote work, it works well!

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
The ability to get notifications when volunteers put in their hours is very useful. The product is user friendly and it is quick to sign up and get logged in.
Cons:
Unable to change the label of "volunteer". The word sometimes confusing the students that are using the system.

Vendor Response

Thanks Vivian, that's great to hear! With regard to the label of "volunteer", organizations can customize this term under the Other Configurations page of their settings. If you need any assistance with that, please contact our support team. Thanks!

Replied August 2021

Read More

KB

Kelli B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Track IT Forward Review

4

I love it, and sorry that I waited so long to use it.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
That I can run reports, and that the volunteers can track their own hours.
Cons:
There is nothing that I don't like so far.

Reasons for choosing Track It Forward

This came highly recommended, and once I did my research I liked Track IT Forward better.

Vendor Response

Thank you so much Kelli, we love having you! I'm glad that your volunteers can easily track hours on our system and that our reports help you out!

Replied June 2021

Read More

SB

Sarah B.

Verified reviewer

Biotechnology

5001-10000 employees

Used other for more than 2 years

Review source

Reviewed June 2021

Volunteer Time Tracking

4

I used to use this software a couple of years ago when I worked as a volunteer coordinator, but haven't used it since. Overall, my experience was positive, but if I'd had to pay for it personally, I would have selected a different product.

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
I liked that I could use this software to generate reports on how many hours a particular volunteer (or multiple volunteers) had completed over the past several months. I also liked that it recognized volunteers who completed the most hours each month (it made it easier to select our "volunteers of the month"). It was easy to use and had all the features I needed.
Cons:
It's pretty expensive for the limited features that it offers. It shouldn't cost $12 a month to be able to email multiple people and track volunteer hours.

Read More

Showing 1 - 10 of 38 Reviews

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