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Track It Forward

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Track It Forward

Track It Forward 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Popular Comparisons
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Track It Forward
Track It Forward
4.6
(38)

Pricing

Starting at $12.00 per month

About Track It Forward

Track it Forward simplifies volunteer time tracking for nonprofits, K-12 schools, and community organizations. Our affordable, easy-to-use software lets volunteers log hours online or via mobile app, sign up for events, and track progress toward service goals. Track it forward is perfect for managing school service requirements, volunteer shifts for community organizations, and grant reporting compliance for nonprofits. Admins can verify hours, collect event RSVPs, customize requirements, send mass emails and texts, and more! We're trusted by thousands of volunteer coordinators to increase volunteer engagement and improve compliance.

Wondering if Track It Forward is right for your organization?

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Track It Forward User Interface

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Track It Forward Pricing and Plans

Starting price: $12.00 per month
Free Trial
Free Version

Basic

$12.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Milestones
  • Email Messages

Premium

$24.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Email Messages
  • Hour Approval
  • Multiple Administrators
  • Conditional Milestones
  • Custom Profile Fields
  • Digital Sign-In Sheet for Events

Advanced

$36.00

usage based, per month

Plan includes:

  • Time Tracking
  • Event Calendar
  • Reports
  • Mobile App
  • Email Messages
  • Hour Approval
  • Multiple Administrators
  • Conditional Milestones
  • Custom Profile Fields
  • Digital Sign-In Sheet for Events
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Track It Forward Features

  • Popular features found in Volunteer Management
    Attendance Tracking
    Event Management
    Member Directory
    Membership Management
    Mobile Access
    Recognition Management
    Registration Management
    Self Service Portal
    Time Tracking
    Volunteer Recruiting
  • More features of Track It Forward
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Attendance Management
    Calendar Management
    Chapter Management
    Committee Management
    Communication Management
    Contact Database
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Data Import/Export
    Email Reminders
    Event Calendar
    Event Scheduling
    For Nonprofits
    Personalization
    Real-Time Reporting
    Reminders
    Reporting & Statistics
    Scheduling
    Search/Filter
    SMS Messaging
    Summary Reports
    Volunteer Management
    Website Integration

Track It Forward Integrations

ClassLink
ClassLink
Google Classroom
Google Classroom
PowerSchool
PowerSchool
Moodle
Moodle
Microsoft Teams
Microsoft Teams
Infinite Campus SIS
Infinite Campus SIS

See all 10 integrations

Track It Forward User Reviews

Overall Rating

4.6

Ratings Breakdown

5

63%

4

29%

3

8%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.0

KM
Kelly M.

Used daily for less than 2 years

Review source

Reviewed May 2018

Simple system, easy to use, customer service friendly

4

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
Track it Forward is a simple platform that allows for ease of use by our staff and students. The reporting features allow us to easily run daily and weekly reports. During initial set-up, the Track it Forward team was extremely helpful too.
Cons:
We have run into some minor glitches with the mobile application and there has been some significant delays in our dashboard but the Track it Forward team has been working to improve both issues.

Vendor Response

Thanks for your feedback Kelly! We've done some performance optimization on the Organizer Dashboard these last 2 weeks so hopefully you see an improvement on your side! Your opinion is of utmost value to us and we'll keep striving to be better every day.

Replied June 2018

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JN
John N.

Environmental Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

Exactly what we need--nothing of what we don't

5

We're a nature focused organization that 1) Tracks volunteer hours 2) Tracks continuing education hours and 3) Run an event calendar to connect vols to volunteers ops. I went through about 4 software solutions before stumbling across TIF. It was a pretty painful process, especially because I'm unpaid. With the other guys, you'd have to sort through tons of modules and functionalities just to understand what all the software did. But TIF was perfect.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
1) Out-of-the-box functionality is perfect for us. 2) Easy to use so it doesn't confuse technophobes/old people. 3) Very reasonably priced 4) Easy to implement. Low learning curve for both using and administrating.
Cons:
There are a few rough edges, mainly cosmetic or user-experience focused. For example, sometimes our users can't see the "Reset Your Password" option, but that just may be because they are stupid. The app is a little bear bones, but that's ok, since the price is so low.

Vendor Response

Thanks for the feedback, John. We love having you as a customer and appreciate the review.

Replied October 2018

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CI
Clarice I.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

Difficult tracking for Volunteer Time Tracking

3

It has helped us stay organized with our volunteers. It was very difficult to track everything on Excel, this makes it easier and able to be accessed from anywhere

Ratings Breakdown

5
Ease of use
4
Value for money
3
Functionality
icon
Pros:
Easy to set up volunteers easy to record volunteer hours Great to set up events and track contact information and volunteers
Cons:
Doesn't add up volunteer time and shows time in decimal point Mobile app is limiting for viewing reports - stick with website

Read More

CD
Cathy D.

Verified reviewer

Food & Beverages

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed January 2022

Use For a Non-Profit

4

Our non-profit organization, needs an easy way to track volunteer hours.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Ease of use, easy to train others. Provides a way for us to track hours among our members as well as keeping track of our meeting attendance.
Cons:
Would like to see easier ways to report.

Read More

DH
Delena H.

Education Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2018

TrackItForward, has exceeded all my expectations from the software to customer service.

5

Simple tracking of volunteer hours and easy reports for our purposes.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Customer Service is very fast, usually within 24-48 hours, in responding to request for help, they follow-up, and each time they respond, it is in easy to understand language, not something I have to figure out before executing
Cons:
The filter search has to be input each time even when looking for the same volunteer. Very minor inconvenience.

Vendor Response

Thanks for the compliment Delena! Please (if you haven't done so already)post your idea to our IDEA BOARD! We'd love to review it with you.

Replied May 2018

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JM
Jennifer M.

Used unspecified for unspecified

Review source

Reviewed March 2015

OurVolts is a game-changer

5

I run the Volunteer Program at a local Police Department, with a force of 20-30 Volunteers. Hours of my time used to be spent reviewing time slips and approving hours submissions. THEN a Volunteer would spend hours typing all of those approved hours into a spreadsheet. THEN, each month, the Volunteers would spend hours reviewing their spreadsheet reports against their calendars from the previous month, to ensure that they got "credit" for all the work they had done. No more! Now my Volunteers can enter their hours easily (from an iPad "kiosk" in my office, or from their smartphones, or from the embedded widget on our website, or from the OurVolts site directly - whatever works best for them). I get to review and approve the hours in a timely manner, and no subsequent data-entry is required. Both I and the Volunteers can review their hour logs at any time. And I can run reports and pull data easily and quickly whenever I want. The customer service is also excellent. OurVolts asks for user input - and it's not lip service! I have made a suggestion and seen it implemented in the same week. Because of this, the system is great... and getting better all the time.

Ratings Breakdown

5
Ease of use
5
Customer support

Vendor Response

Wow you're using all the methods of capturing volunteer hours, nothing like making it easier for all the volunteers!

Replied March 2015

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BB
Brandy B.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed March 2022

Track It Forward is quick and easy to use!

4

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Thanks to Track It Forward, managing volunteer hours submitted by hundreds of people takes no time at all. The interface is user friendly and requires little technical skill. I would recommend this platform to anyone in need!
Cons:
I do not have any recommendations at this time.

Read More

KS
Karen S.

Used monthly for more than 2 years

Review source

Reviewed April 2018

Excellent Customer Service!!

5

Ratings Breakdown

5
Ease of use
5
Customer support
5
Functionality
icon
Pros:
I found the software to be very user-friendly. It is easy to enter our service hours and to edit them when needed. But what stands out to me the most is their caring staff! Their customer service is top notch... Representative went way above and beyond to help me with an issue I had caused. She quickly worked hard to understand my issue, offered me several possible solutions, then graciously worked behind the scenes to save me a lot of time. I am so thankful for her attention and support!
Cons:
As far as I know, there is no way for me as a user to cut/paste hours for several different people in my family to different groups. I would love to be able to do that!

Vendor Response

Hi Karen! We're so glad to hear that our support team has been taking good care of you! We'll take a look at your configurations and will email your org. with a workaround!

Replied May 2018

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KL
Karen L.

Used unspecified for unspecified

Review source

Reviewed March 2015

Great online tool for tracking volunteers

5

Our church/school implemented OurVolts approximately 1 year ago as a method of tracking our parish/school family volunteer hours. Previously it was being tracked using paper. Teachers needed to remind parents to log time. Parents needed to remember to log time. A volunteer needed to accumulate the hours and then run totals at the end of the year. This method was very time consuming. By implementing the online system, parents were able to easily log time via computer or smartphone and not worry about sign in sheets getting lost. The volunteer who tracked the hours is excited that she can now view reports and quickly provide information as needed. She can now spend more time helping the church in other ways. As administrator, I feel that working with the OurVolts team has been very easy to work with. They are eager to share development ideas with current customers and I feel like I have a say in how the system is enhanced. I feel like our ideas on how to use the system are listened to as well. This tool has been all around positive for our group!

Ratings Breakdown

5
Ease of use
5
Customer support

Vendor Response

Thank you for sharing all your great ideas with us, we've only been able to build this great product because of great organizers with their input.

Replied March 2015

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KS
Kacy S.

Religious Institutions

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed April 2018

Great Program even for small Schools.

4

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
Our school used this system to track Volunteer hours for our school. It appeared to be user friendly for our parents and it's interface was easy to track as an Admin.
Cons:
While Track-it-Forward has some great features, it was a little too costly for such a small school of ours that is Non-Profit when we only tracked volunteer hours and use it for nothing else.

Vendor Response

Thanks Kacy! We try to be competitive with our pricing and are willing to work with your organization if cost is the issue. Please contact our finance team so we can help find a solution for you!

Replied May 2018

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Showing 1 - 10 of 38 Reviews

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