VSys One 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VSys One

4.8

(51)

Pricing

Starting at $2,500.00 one time

About VSys One

VSys One is a volunteer management software designed to help businesses in schools, parks and conservation, science centers, performing arts and museums manage volunteer registration, interviewing and scheduling on a unified interface. Administrators can utilize built-in mail merge tools to communicate with individuals via email, text or mail and archive interactions in a centralized repository for future reference.

It includes VSys Live, a web interface for volunteers to log in search job openings, view upcoming events on a calendar, send or receive messages, track hours and sign documents. VSys Live Kiosk allows professionals to check-in and out and fill surveys such as COVID screening questionnaires from remote locations. Additionally, it offers a Schedule Lookup Tool, which lets supervisors search and locate schedules using keywords specific to department, location, status and more.

VSys One provides VOXI, an exchange interface API, to design integration tools and access business data. Pricing is available on request and support is extended via email, phone and other online measures.

VSys One Screenshots

VSys One Pricing and Plans

Starting price: $2,500.00 one time

Free Trial

Free Version

Basic

$2,500.00

per user, one time

No plan information available

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VSys One Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of VSys One
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Calendar Management
Communication Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Event Scheduling
Personalization
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports
Surveys & Feedback
Third-Party Integrations

VSys One Integrations

Twilio

SendGrid

Workday HCM

Tessitura

Sterling

VSys One User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

16%

Secondary Ratings

Ease of Use

4.2

Value for money

4.8

Customer support

4.9

Functionality

4.6

Amy Faith L.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2021

A Real Game Changer in Volunteer Administration and Metrics Reporting for Senior Leadership!

I have worked in volunteer administration for close to 25 years. I have seen a thing or two when it comes to data collection and volunteer tracking software. In my time, I have never worked with a more sincere group of people than the staff at Bespoke Software. My organization is currently two-years post merger and we're working with VSys to merge all of our hospitals into one cohesive system. With VSys One and VSys Live, whenever you have a task, the customer service team will meet you where you are at and help you to accomplish the project. In some cases you can start the project on your own and they will take the reins if something needs to be tweaked or they might even walk you through it with step-by-step instructions. With other software, it seemed to take forever to get an answer and the answer did not involve human interaction. With VSys, you can be sure that during normal business hours, you are covered with telephone and email support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With customization of advanced exporter and custom column reports, VSys One user tools and reports offers the ability to create performance-based dashboards when saving data to Excel, creating a graphical gauge that tracks the throughput of volunteers and lets you monitor volunteer successes throughout your system. We recently created a thermometer to provide leadership with reports on numbers of volunteers returning back into service in-person post-pandemic week over week. We plan to expand on the reporting to include peer-to-peer volunteers and number of visits or encounters they have on a daily basis. The software will grow as your program grows. We love the ability it has to put the onus on volunteers to upload their own data, making the on boarding process much easier with less keying in of information for staff, while eliminating the need for paper and having to chase after volunteers to complete their requirements. We love that VSys is able to report out on everything you need, helping you to speak in a language that C-Suite leaders can understand and it even has the ability to do some things that you didn't know you needed. With VSys One and Vsys Live, the possibilities are endless!

Cons:

At first, the cost was a dissatisfier among top leadership, but it is well worth the price. They say you get what you pay for. VSys is the Rolls-Royce of Volunteer Administration Software, it simply inspires greatness and makes data tracking simple!

Reasons for choosing VSys One

VSys will truly listen to your needs and pivot to assist you. We love that they are always looking for feedback on what works and what doesn't. Their ability to be nimble and work within your parameters is quite remarkable.

Reasons for switching to VSys One

VSys provides top notch customer service, the software may take a bit of time to learn, but it is generally very user -friendly and ability to report out is unsurpassed! We needed a company that would allow us to move our volunteer applications from our organization's servers to a cloud-based set-up so that we could have more control over what data current and prospective volunteers will see.

Janice C.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

VSys is Great!

Although it does take some time to learn and utilize all of the features, utilizing the online manual or calling support will usually get your needs fulfilled. Support staff are extremely responsive.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Everything we need to do has a place in this software. It offers far more than we need.

Cons:

The references to html content confuses me and complicates some things. Sometimes the page layouts are not so pretty to look at.

Reasons for choosing VSys One

Many hospitals in our area were all moving to VSYS. It offered all the features that we wanted.

Reasons for switching to VSys One

Volunteer Works was discontinuing their standalone product and going completely online which was not the platform we wanted to use.

David C.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Needlessly Complex

The product line is confusing - VSys One, VSys Lite, VSys Live, VSys Kiosk, VSys Live Kiosk. A few key features that were promised by the project leader have failed to materialize. My sense is that again, they have a product that can do many things, but they don't know how to package their own product or create a user interface friendly for customers. The business model is one of paying for a support subscription post-implementation so they don't have much of an incentive to change.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I can't deny that it is powerful. It will make reports and track data. The phone support is decent.

Cons:

See the title of the review. The user interface as the administrator is cumbersome and non-intuitive. There are too many steps and serpentine workflows to accomplish basic tasks such as creating a job assignment or building a new training.

Reasons for switching to VSys One

The ability to own our own files versus paying by the file.

Eric T.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Reviewed July 2020

Multi-Branch Hospice Volunteer Department

Overall it has been good. The initial integration was a little haphazard and felt rushed at points, but the ongoing support and follow up with the agency has allowed us to completely transform and smooth out our on boarding process for volunteers. The company is very accommodating to our needs and questions, sometimes creating new things that the software couldn't do before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user. It has a lot of features that can both mold to your current workflows, but also enhance and automate your workflows. -Customer service is one of the best features of this organization. Their live representatives are very knowledgeable of the product and it's features and willing to help work through any issue that you are having. -customize able reports and bulk changes. Whatever I need to pull out of the database in whatever format is accessable.

Cons:

-The fact that the program is so customizable also means there's more than one one way to accomplish the same task or reach the same goal. This does mean that different from people Vsys can have different "go to" ways of completing items. This can lead to some frustration. -The flow of information/data in the software can feel a bit cumbersome. There's not 100% consistency in the software screens when working in the "setup" of different functions. This requires one to really understand how every "data point" or term in VSys connects throughout.

Reasons for switching to VSys One

Online training modules and being able to house the data on our own servers and not in the cloud.

Sandra A.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed June 2025

VSys One Comments

Have been partners with them for over 10 years. Overall, very good experience! Appreciate the webinars!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service anytime we have an issue or question. Appreciate the quick follow up from the headquarters, as well!

Cons:

hard to get everything we want/need in one package. Staff have mentioned that the program can feel 'clunky' at times.

Heather S.

Verified reviewer

Libraries

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Volunteer Recognition Made Easy

I worked with VSys for 11 years and was able to do some amazing reports on our 1,800+ volunteers every year. We were able to track concerns, cards/letters, hours and awards.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the amount of information we captured about our volunteers and that when we ran into reporting problems the staff was very helpful.

Cons:

Our company's version was not the newest, so hopefully budgets will one day allow the better access.

Jeanne B.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Volunteer Relations Coordinator- Stormont Vail Health

Great- the support at least with VSys One was always spot on with knowledgable staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Access to all volunteer information in one software package

Cons:

I myself felt the "build" and transition to Live has been very challenging. Might be good to have facilities that have successfully transitioned or been using it to be able to see some working functions

Amanda T.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Amanda Timm, Human Resources Director

The VsysOne team goes above and beyond to meet the needs of their clients. The VSys one software is developed with real volunteer programs and professionals in mind. During a challenging period, [sensitive content hidden], and team went above and beyond to correct system concerns. It was clear that they were committed to allocate resources to pull up their sleeves and make our system whole again and while doing so, helped to make our system better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VsysOne - system and staff are true experts in the volunteer world. The system is highly customizable and it's features and capabilities conform to each unique volunteer program.

Cons:

Due to it's customizable features, it can take time to fully understand the extensive features and which are the best fit for your unique program.

Karen V.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Great Product!

Excellent. I am thankful that I have VSys One vs. some of the other systems that other health systems use. Definitely a superior product from my perspective and I would recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, fantastic support/help desk, reliable (no outages or downtime to speak of), numerous and convenient education opportunities and easy access to VSys management re: larger projects (standardization across systems, etc.).

Cons:

Creating new/custom reports is not always intuitive for me, however a quick call to the help desk and they will set it up for you. And, many commonly-used reports are pre-loaded.

Scott Z.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

The Swiss army knife of volunteer management