MatrixCare Skilled Nursing Facility 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MatrixCare Skilled Nursing Facility

4.3

(47)

Pricing

Pricing available upon request

About MatrixCare Skilled Nursing Facility

MatrixCare’s Skilled Nursing software is built to meet the specific skilled nursing facilities. Our industry-leading EHR solution features clinical decision support to guide clinicians at the point of care with evidence-based practices that can reduce readmissions and boost reimbursement.

Our software includes Clinical Advanced Insights, a machine learning tool that provides clear, easy-to-understand dashboards that give clinical staff real-time insights and alerts. They can then take informed action to prevent falls and rehospitalizations, to effectively manage costs and risks.

MatrixCare was built to support complex diversified health networks, giving users analytics, accounting and revenue cycle management features all in one place. MatrixCare empowers providers with vital information to deliver what residents need, when they need it and help facilities identify efficiencies and reduce waste.

MatrixCare Skilled Nursing Facility Screenshots

MatrixCare Skilled Nursing Facility Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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MatrixCare Skilled Nursing Facility Features

Popular features found in Nursing Home
Billing & Invoicing
Care Plan Management
Incident Management
Patient Intake
Patient Records Management
Scheduling
More features of MatrixCare Skilled Nursing Facility
Activity Dashboard
Alerts/Escalation
Charting
Claims Management
Client Management
Clinical Care
Compliance Management
Customizable Reports
Data Capture and Transfer
Data Import/Export
Document Management
Electronic Signature
Electronic Submission
Employee Management
EMR/EHR
E-Prescribing
Financial Management
For Home Care Providers
For Long Term Care
For Nursing Homes
Geriatric Care
HIPAA Compliant
MDS Review
Meal/Nutrition Management
Medication History
Nursing Forms Tracking
Patient Engagement
Payroll Management
Performance Metrics
Point of Care System
Real-Time Updates
Referral Management
Reimbursement Management
Reporting/Analytics
Reporting & Statistics
Self Service Portal
Spend Management
Staff Scheduling
Third-Party Integrations
Transaction Management
User Management
Workflow Management

MatrixCare Skilled Nursing Facility Integrations

OnShift

SNF Metrics

WelcomeHome

DocNow

Prophix One

Carefeed

See all 8 integrations

MatrixCare Skilled Nursing Facility User Reviews

Overall Rating

4.3

Ratings Breakdown

51%

38%

Secondary Ratings

Ease of Use

4.4

Value for money

4.1

Customer support

4.3

Functionality

4.2

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Healthcare Documentation Review

In our line of work, which is healthcare, nurses do a lot of documentation, which is the legal way to do it, but due to the stress of trying to finish their documentation, they forget the real essence of nursing, which is patient care. Quality patient care is not provided when nurses have to worry about documentation and whether or not they will finish charting on time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about MatrixCare is that you can just answer specific questions that are relevant to your line of work and you don't have to worry about the irrelevant questions. You just save your answers and your tasks are done!

Cons:

What I do not like about this software is that they have to put a lot of questions in there instead of simplifying it --- although we do not have to answer all of them, I think it is a waste of time and effort putting them there in the first place.

Markus M.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Thankful we went with MatrixCare

Excellent and very responsive!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very comprehensive and meets all of our clinical, admission, census, and billing needs. The BEST part is MatrixCare is always upgrading and improving as the needs change, changes are not based on what programmers think would be cool, changes and improvements are all based on the input and feedback from users! Implementation process was AMAZING!!! Full road map provided to implement system, ongoing support throughout process, customized to our needs, and full optimization review at the end to determine what needs greater focus to maximize.

Cons:

I really have n0 complaints regarding the product or services.

Reasons for choosing MatrixCare Skilled Nursing Facility

Point Click Care engaged us frequently as if there were no options and their product was superior, they never fully understood who we were as a customer and we felt that we were to bend to meet their expectations. In the end, the Implementation Plan/Proposal was clearly a differentiator and it ended up being critical for our success.

Reasons for switching to MatrixCare Skilled Nursing Facility

At the time, we felt our current product and options were not keeping up with where the needs were going.

Verified

Reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Your average user friendly EHR

There had been several times that MatrixCare was updating their whole program and it never went through. I have had to work overnight and weekends with all the downtime emergencies that staff would have. It was a monthly reoccurrence. We ended up switching to a different EHR.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user friendly. The alert system is very useful. There are a variety of reports that are available.

Cons:

There is a lot of downtime and crashes. Fixes/improvements for bugs take months to correct. Customer Service is a hit or miss with the knowledge of helping users.

Chris R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Good review

We have had good overall experience with the program. It is easy for one user to teach another user the functions needed for their daily tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use. When we first started implementing it, there was a lot of assistance with set-up and training.

Cons:

The price keeps going up. There may be features added that we are unaware of and could be using. Some employees have a need to have multiple log-ins due to not being able to access certain features with their original templates. It is difficult to go back and set-up new forms or change forms. There are very few staff left at our facility that know how to navigate this process.

Reasons for choosing MatrixCare Skilled Nursing Facility

We like the set-up better and ease of finding things. Easy to learn to use.

Tina R.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

All computer knowledge ease of use

Easier to use than many others available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, easy to learn even for those with limited computer knowledge. Wide variety of report options. The ability to set up multiple user profiles.

Cons:

Inability to create certain reports. Wish it had additional census line options.

Reasons for choosing MatrixCare Skilled Nursing Facility

The ease of use, the observation options, care plan options, ability to create or modify observations

Michelle P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

We love MatrixCare

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Post implementation support was simply outstanding.

Cons:

When I provide a suggestion, I would like feedback as to when it might be implemented or where they are in the process.

Reasons for choosing MatrixCare Skilled Nursing Facility

The nursing department made the final decision. They found the med pass feature to be much easier to use then PCC.

Traci N.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Good solid program

I like working with the software but being able to switch between patient or have 2 windows open would help at times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn and use. Does a good job of showing needed information when I need it.

Cons:

Number of clicks it takes to navigate between residents. Limitations on what I want to enter in pulldown boxes. Would be nice to be able to free text in some boxes or have other as an option. (Ex: for meds 3 days a week or every other day. There are work around but they can be time consuming and easy to forget when you don't use them often.

Justin B.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2024

MatrixCare makes the nursing function efficiently.

My overall experience with MatrixCare Skilled Nursing Facility has been positive. From monitoring vital signs to bowel movements and patient charting, MatrixCare was an upgrade for the nursing home where I work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I believe I have a good grasp of the various functions within MatrixCare as a user. I particularly enjoy using the dashboard as it allows me to effortlessly navigate to different areas of care. Another feature that I find helpful is the box located in the upper left corner, which conveniently provides access to the areas and categories of care that I use most frequently.

Cons:

I often experience issues where other windows pop over what I'm writing, or the window I'm writing in pops under a different one. This can be quite frustrating as it happens frequently. Additionally, it's inconvenient that when doing a patient admission I have an observation open and want to add a progress note, the observation immediately closes without saving.

Daniella B.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

"Allows for less errors in care"

Makes giving report quicker which means more time to take care of residents

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Gives you multiple choice questions and answers for each resident leaving little room for errors in care

Cons:

Occasionally system glitches as well as needs a comment or additional note section for each resident

Elizabeth K.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2018

I felt ok using this software.

No real benefits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to upload patient pictures made it easier to identify them when giving medication. Especially fror those nurse who did not know the patients.

Cons:

Difficult to locate what you needed to review. No easy way to pull up just the orders though when you did find them, the order sheets were very detailed.

Showing 1 - 10 of 47 Reviews

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