Birdeye vs Broadly: Which is best for you?

Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.

It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.

Benefit of Broadley is ability to do invoicing and send for a review, as well as having the chat to send messages in real time.

The only issue I have is not even with Broadly itself, the structure of our business makes automated review requests difficult because we often times don't collect on invoices for months after the job is complete (We work in an industry where insurance pays the bill).