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Josh P.
Advisor, 7 years

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Updated January 21, 2026
Podium vs Text Request: Which is best for you?
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Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$59.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
 Features
 Features
Offline Form
4.50
Feedback Management
4.43
Real-Time Notifications
4.40
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Proactive Chat
4.70
Autoresponders
4.70
SMS Messaging
4.68
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Integrations
See All
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Pros / Cons
- It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments.
- After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved.
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- It worked for the most part, we just wanted to eliminate the part of having to export all of the data, then manually pull the numbers for those specific times, and create specific group messages out of those numbers on a daily basis.
- when I use my headphones every time a customer reply a message there is a sound notification to inform that someone reply the message, that could be sometimes uncomfortable if you have sent a lot of messages the same day because I do not know how to turn off this sound, that is the only thing sometimes I do not lie
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
4/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
 Recommendations
 Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad