Gingr 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gingr

4.5

(214)

Pricing

Starting at $95.00 per month

About Gingr

Gingr is a cloud-based solution, which assists pet boarding and grooming facilities with online reservations, employee management and payment processing. Key features image library, transaction history, custom branding, activity dashboard, automatic reminders and membership management.

The Gingr platform comes with a centralized dashboard, which enables administrators to view scheduled pet appointments, check-in multiple pets and owners, send photos or videos to customers, track hours worked by staff and print reservation reports. Managers can track calls, emails and SMS, as well as store vaccination records and inventory expiration-dates. Additionally, it comes with a calendar which displays appointments by day/week/month and allows users to view schedules for groomers.

Ginger offers integration with third-party applications such as iDogCam, Broadly, Kisi, Zapier, MailChimp, SalesForce, Quickbooks and more. It is available on monthly subscriptions and support is provided via phone, email and other online measures.

Gingr Screenshots

Gingr Pricing and Plans

Starting price: $95.00 per month

Free Trial

Free Version

Spa

$95.00

flat rate, per month

Plan includes:

Appointments Scheduling
Automated Email & SMS
Card Payments
Email & Chat Support
Employee Time Clock
Group Classes
Online Portal
Reporting
Retail
Vaccination Management

Play

$135.00

flat rate, per month

Plan includes:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Online Portal
Reporting
Retail

Stay

$150.00

flat rate, per month

Plan includes:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Lodging Calendar
Online Portal
Reporting

Enterprise

Pricing available upon request

Plan includes:

Appointments Scheduling
Automated Email & SMS
Card Payments
Daycare Packages
Email & Chat Support
Employee Time Clock
Group Classes
Lodging Calendar
Online Portal
Reporting

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Gingr Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Gingr
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
API
Appointment Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Calendar Sync
Client Management
Client Portal
Commission Management
Confirmations/Reminders
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Service Management
Customizable Branding
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Time Clock
Event Calendar
Facility Scheduling
Inventory Management
Invoice Management
Loyalty Program
Mobile Grooming
Multi-Location
Multiple User Accounts
Onboarding
Online Booking
Payment Processing
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Records Management
Recurring Tasks
Reminders
Reporting/Analytics
Reputation Management
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Reminders
Social Media Integration
Staff Management
Task Management
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management
Wait List Management
Website Integration

Gingr Integrations

Kisi

CardConnect

Broadly

Meta for Business

IFTTT

Zapier

See all 7 integrations

Gingr User Reviews

Overall Rating

4.5

Ratings Breakdown

72%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.3

Scott W.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Reviewed July 2023

"Most Useful Mobile App for Pet Owners"

There was a lot of time and effort put in, but the end result was not worth it. The implementation has been time-consuming and has not improved efficiency over the previous program. We spent over six months getting it functioning, and we've already heard that several of the tasks that our prior (free) program handled effortlessly with no effort are impossible with GingR. When I need help, I often get various answers from different members of the staff. If I'd been aware about Pet Exec beforehand, I definitely would have made that choice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A reservation and point-of-sale system, yes, but also so much more. It's a pretty thorough software that helps with organizing, communication, and streamlining. If it hasn't been implemented yet, it will be soon, as new features are being added to the application as quickly as the developers can conceive of them. Even though I had my doubts at first, it turned out that getting help with technical issues was as simple as going online. Their customer support is excellent, and they have implemented the few feature requests I've made. Because of the built-in tipping system, our staff has seen a tenfold increase in their tip income.

Cons:

I'm aware that there's often some sort of drawback to upgrading software. For four days, I thought about what I might say in this review that would be most useful to a new customer thinking about using Gingr. After two months of using Gingr, I still haven't found a single feature that I dislike.

Aileen G.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Couldn’t run our business without it

We’ve had Gingr for approx 5 years now and could not do our daily business without it. Customer service on chat has always been pretty good and the onboarding and setup was very thorough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to check in from anywhere is invaluable to me. The software is incredibly deep with a lot of settings and options etc.

Cons:

Gingr is really glitchy. There’s constantly small things here and there that are issues or aren’t working correctly or whatever which is frustrating, especially considering what we pay per month.

Reasons for choosing Gingr

We didn’t choose PetExec because at the time (approx 5 years ago), PetExec wasn’t able to charge guests by their weight which is how our rates work.

Reasons for switching to Gingr

KennelSuite was antiquated and we needed something better.

Elora S.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Gingr for Animals

Previously 5

We are satisfied overall with Gingr and only have a few things (mentioned above) that we would love to see changed to help things run more smoothly here.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Functionality

Previously 5

Pros:

The software is very user-friendly compared to similar programs. It is easy to train new employees how to use it, even if they have never worked with a comparable software.

Cons:

It does not always assign dogs to the selected room type which causes issues later on when we are full and selling out of rooms. The list of animals on the dashboard refreshes every time you update one of them which gets frustrating when you are trying to update multiple animals for one owner. The dog detail page does not show all of the information for that dog (color, room type, etc.).

Leanna R.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Long Time User - I Highly Reccomend!!

I love Gingr and am currently on a mission to convince my new employer to switch. If you have a dog care facility use them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All inclusive, multi-functional, customize-able, and intuitive. You can become an expert by simply clicking around. The included staff training is very useful and effective. Customization is a 4/5, you can do almost anything you want within the confines of their general set up. The system is reliable and updates in the background with little to no impact on user experience.

Cons:

The client portal isn't the most aesthetically pleasing and can be confusing at times. The customer support hours are stringent, and they lack a phone support option; but after you go live you need to contact support so infrequently it makes little impact. In my 5+ years working with their software I have needed to contact support maybe half a dozen times. My one big issue is the implementation team. At a previous employer, that was in the process of opening a daycare, I knew more about their software than half the team helping. BUT if you have any technological literacy it shouldn't be that major of an issue, just annoying.

Reasons for choosing Gingr

Most user friendly, more detailed reports and finance tracking, better payment integration, better aesthetics for client portal,

Jasmin M.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Booking with ease

Overall Gingr has been a great asset to our company, and was such an ease to transition into when we switched from our old Booking system. So many features, and so easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most that it's easy to use, serves for so many purposes in our Company such as booking Grooming Appointments, walk in services, daycare stays, daycare Evaluations, classes, and now we can use it in our multiple locations as well

Cons:

The only cons lately have been inconsistent customer service with longer wait times, and the Phone Number search feature not working lately has made some booking over the phone take longer. Phone number search is usually our go to Customer look up. It leaves us with less room for error and less time on the phone with the customer for easier booking

Reasons for choosing Gingr

The multiple booking uses for Pet Companies, live chat, and price point.

Reasons for switching to Gingr

When we were going to open up a Daycare facility we wanted something we could use across the board for Grooming Services, as well as Daycare, and Training Classes.

Lena V.

Verified reviewer

Veterinary

2-10 employees

Used daily for free trial

Review source

Reviewed September 2022

Great Appointment Scheduling Software

Overall the software is easy to use, customer friendly, and not that expensive. Out of other comparable software we feel that this one has more functionality and more customization options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that there are so many features and that they are easily accessible for both our customers and our stuff. I like that we are able to customize our customers experience and communicate with them easily.

Cons:

It is very hard to implement and set up new software, it is also hard to export data if needed.

Reasons for choosing Gingr

There was more functionality, customization, and we had a extended free trial.

Reasons for switching to Gingr

We were looking for more functionality.

Meredith W.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Don’t do it

I’m beyond disappointed and frustrated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, when we switched to this software the creators that also work in our industry were the owners. They were wonderful, then it got sold-twice.

Cons:

The current owners are a credit card processing company and all they care about is cashing in on their fees. They have no empathy for business owners in our industry and they are failing fast. The software neglected to deduct credits off of packages for 2 days last month costing their clients thousands, anytime someone would post about this in their Facebook group it was deleted. How shady can you get?

Reasons for switching to Gingr

Lack of customer support, not user friendly and software seemed dated.

Vendor Response

Hi Meredith. Thank you for the review. We are sorry Gingr wasn't the right fit for you personally. 1st, to address a few facts: (1) Gingr was sold (once) to Togetherwork (TW), an independent holding company of niche software companies like Gingr. TW is not a credit card processing company. Our primary founder and developer stayed, as have most of us. While TW is mostly hands off, they do provide new resources for us to grow & provide more value to our customers. For example, this year we hired (3) developers, (3) onboarding specialists and (3) support staff. This is a very positive move for the long term future of Gingr and our customers - it's good to know you can rely on a stable company for years to come. Yes, we had a bug related to the deduction of package credits. This bug was fixed within 48 hours, and we helped all customers that needed it to mitigate the impact. Our private FB group is open to positive & constructive contributions for fellow Gingr users.

Replied December 2019

Eryn D.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Should have made the switch sooner!

We're thrilled that our clients appointments and invoices haven't been "dropped" since making the switch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We enjoy how robust the software is. That it can accommodate the multitude of services we offer.

Cons:

It is not as intuitive as it could be. It definitely takes time to learn to use it.

Reasons for choosing Gingr

The diversity of what we could do with the product was important.

Reasons for switching to Gingr

Items were being dropped from our invoices causing havoc with billing.

Dustin F.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Great software for the pet industry

Great people, and great software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Designed with bootstrap so easy browsing on Mobile, tablets, and Desktops

Cons:

Some of the layout is too cluttered, and some features are lacking

Reasons for choosing Gingr

Cloud services, being online ensures the safety of our customers

Vendor Response

Thank you for your review Dustin! While we 'bootstrapped' early stage, we now have a full team of developers and product leads. Gingr is mobile-friendly, for easy use on different screen sizes. Thank you for your 'thumbs up', and let us know what features you would like us to add!

Replied December 2019

Jennifer S.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2019

Promises no delivery

Very very poor. The onboarding appointment never happened. First voicemail left after 3 cancellation notices and credit card charged again on Christmas Day. Have used many cloud based veterinary software programs- they were a cinch compared to Gingr. Although Gingr is reviewed highly, I don’t agree and my experience has been awful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the concept of what I was presented.

Cons:

Actual functionality. If you have a mobile dog training business and a brick & mortar location, it will not be friendly to use on mobile devices. Cannot see full screens. On boarding never happened and the cost for startup & $149 a month keeps charging even when you haven’t gone live. Was promised not to charge until live, as soon as credit card entered, no help. Must Self navigate through the entire tiered and complicated services setup. Cannot due this from an iphone or iPad, get your laptop or desktop back out. Hours of data input and we decided as a team, not friendly and cut losses. $600 mistake!!

Reasons for choosing Gingr

Alleged functionality and customer support and use ability on mobile devices- proved false. Screen is not geared toward mobile use.

Reasons for switching to Gingr

More functionality and now we are sticking with PocketSuite-

Showing 1 - 10 of 214 Reviews

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