VIDIX Control 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VIDIX Control

4.1

(7)

Pricing

Starting at $5.00 per month

About VIDIX Control

vIDix Control is a cloud-based physical security platform that helps businesses optimize safety and security operations for facilities and personnel. The platform provides various functions such as access control points, live/recorded video monitoring, real-time alerts and event statuses. Additionally, vIDix Control also offers a unified interface that allows users to manage schedules, cardholders and configurations. Administrators can also lock down the facility and stay informed with on-screen alerts and messaging. Key features include interactive maps, live videos and crisis management.

VIDIX Control Screenshots

VIDIX Control Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Basic

$5.00

per month

No plan information available

VIDIX Control Features

Popular features found in Physical Security
Access Controls/Permissions
Alarm Management
Badge Management
Employee Management
Event Management
Historical Reporting
Investigation Management
Real-Time Monitoring
Security Management
Visitor Management
More features of VIDIX Control
Access Control
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Attendance Tracking
Audio/video file upload
Audio/Video Recording
Audit Management
Audit Trail
Authentication
Customizable Forms
Customizable Reports
Data Import/Export
Email Reminders
Event Logs
File Storage
Image Recognition
Location Tracking
Mobile Access
Multi-Language
Multi-Location
Occupancy Management
Playback Controls
Push Notifications
Real-Time Data
Real-Time Updates
Registration Management
Remote Access/Control
Remote Access & Monitoring
Reporting/Analytics
Reporting & Statistics
Risk Assessment
Safety Incident Management
Security Testing
Self Service Portal
Single Sign On
Third-Party Integrations
Timecoding
User Profiles
Video Analytics
Video Capture
Video Looping
Video Management
Video recording/Transcriptions
Video Search
Video Streaming
Video Tagging
Visitor Tracking
Workflow Management

VIDIX Control User Reviews

Overall Rating

4.1

Ratings Breakdown

43%

29%

Secondary Ratings

Ease of Use

3.7

Value for money

4.3

Customer support

3.6

Functionality

3.6

Have you used VIDIX Control and would like to share your experience with others?

Christy J.

Verified reviewer

Primary/ Secondary Education

51-200 employees

Used daily for less than 2 years

Reviewed May 2024

Still Learning how to work all the Features

BanKoe has some really good field techs that are great to work with.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We are still working out the bugs, however, the fob management/control of all issued fobs and the operations log is very helpful as well.

Cons:

Customer Service Issues seem to have lag time. Global Support states that someone will contact you on the day you send in a work ticket, however, that rarely happens. Sometimes I have to follow up with them to get an answer.

Reasons for choosing VIDIX Control

Good Salesman that was willing to meet as many times as needed and to make sure all my questions were answered.

Reasons for switching to VIDIX Control

Old system that was outdated and very poor customer service.

Vendor Response

Thank you for taking the time to share your feedback with us. It helps us better understand both the positive interactions, as well as where we have opportunities to provide a more improved experience in the future. We appreciate your continued partnership and trust in Ban-Koe Companies to provide solutions that keep your facility and personnel safe. Thank you for allowing us the opportunity to be of service you now and beyond!

Replied June 2024

Tammy J.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

vIDIX Control

Very good. I have and would highly recommend this system to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The technician that helped set our system up was wonderful. He made sure we had a good understanding of how to use and program before he left.

Cons:

Change in general. We went from a key system to a badge system. It took our tenants a while to get used to a new system but the now love it.

Reasons for choosing VIDIX Control

Familiar with the company that sold they system. BanKoe

Vendor Response

We're thrilled to receive your positive review and to hear about your experience transitioning from a keyed system to our badge system with our technician. Your satisfaction with the new system is important to us. Thank you for sharing your feedback!

Replied June 2024

Darrin G.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for more than 2 years

Reviewed May 2024

software seems unfinished badging software is just bad.

The installation took longer than expected; small things kept popping up. the electrical contractor had issues communicating when installing. The server side went well, and the computer setup went well. strange licensing issues kept popping up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system breaks down less than the old system.

Cons:

Service calls take way too long. For weeks, we had doors not working. Service staff that come on-site are not sure what they are doing. The annual service contract was a ridiculously high price.

Reasons for choosing VIDIX Control

Bankoe was recommended by a contractor

Reasons for switching to VIDIX Control

They went out of business, so we had no support

Vendor Response

Thank you for your feedback. Your comments are invaluable to us as we continuously enhance our solutions and services to improve our customers' overall experience. While we understand receiving feedback can be challenging, please know we genuinely appreciate it. We will pass your experience along to our service department for continuing process improvement.

Replied June 2024

Kristi M.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Reviewed July 2024

compare two systems

I prefer it over our other system regarding setting up staff and doors. I do not like the report creation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We currently use vlDix for a couple of buildings and a different system for a couple of others. The difference I see is it is really easy to add multiple access in vlDix.

Cons:

Reports are not easy to get, I feel I have to create a new report every time not just update the previous report.

Vendor Response

Thank you for your feedback! We’re delighted to hear that you find our staff and door setup straightforward and more effective than your previous system. Our reporting functions are designed to be both detailed and versatile, accommodating a range of needs. You can easily save and re-run reports whenever you need. Should you have any questions or require further assistance, our expert Global Support team is always here to help.

Replied July 2024

Barb H.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for less than 2 years

Reviewed November 2020

Happy with VIDix

I really like when they instituted the VIDix Identify which made submitting the photos for the employee badges very simple.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The safety aspect of knowing who is in the building and the ease in submitting a picture photo for employee badges. The support staff have also been very helpful in taking care of issues that come up.

Cons:

Personally I do not understand all aspect of the system but what I use I really like.

Vendor Response

We are glad to hear that vIDIx Identify and Control bring you peace of mind when it comes to your badging and security needs. A lot of effort has been placed in making sure the day-to-day administrative activities are straightforward and unencumbered. Our support staff will appreciate hearing your kind words. Thank you for taking the time to provide feedback, much appreciated!

Replied December 2020

christopher s.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Reviewed June 2024

Security Manager

Currently researching other options with new healthcare facility on the horizon.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Nothing. This was the system in place when I started at this location.

Cons:

Not the most user friendly system to operate. Has been nothing but negative feedback from any staff member who has ever worked with the system. Equipment failures of video components, unable to get replacements in a timely manner if at all. Always another upgrade cost to make system operate.

Vendor Response

Thank you for your feedback. Your input is highly valued as we strive to supply our user’s a best-in-class software user experience. We're committed to further enhancing our services, including maintaining a stock of replacement parts and ensuring prompt service calls. Your insights help us improve and deliver even better service for our users.

Replied June 2024

Alec N.

Verified reviewer

Building Materials

501-1000 employees

Used daily for less than 6 months

Reviewed November 2020

vIDix Control: Review

Adequate. As we expand the use we will learn more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

QR code drives ease of access. relative ease of use.

Cons:

Sometimes unable to "accept" and save. The one time the website certificate expired caused significant issues and loss of credibility. I had to expend a significant amount of my time address and reassuring people their information was safe.

Reasons for choosing VIDIX Control

Ability to tie into Badge access system.

Vendor Response

Thank you for taking time to provide feedback on our products. I am sorry to hear you have had some intermittent issues saving data related to a website certificate issue. I checked with our IT Department and they have informed me that this issue has been corrected. If you do experience this issue again, or any issues with our product line please do not hesitate to contact us. We appreciate your continued faith and use in our product line!

Replied December 2020

Showing 1 - 7 of 7 Reviews