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MyPlace

Overview
Reviews

MyPlace 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

MyPlace
MyPlace
5.0
(11)

Pricing

Starting at $49.00 per month

About MyPlace

Do you want to turn your WiFi into a powerful Marketing machine? In today's digital age, WiFi isn't just a convenience; it's a vital touchpoint for businesses to connect with their customers.

Increase your customer retention and loyalty with MyPlaceConnect, the ultimate customer loyalty software for capturing valuable guest data on your WiFi network. Open the door to a new realm of direct marketing possibilities by integrating seamlessly with a range of top-tier WiFi hardware solutions, including Ubiquiti UniFi, Cisco Meraki, Cambium and Ruckus.

  • TripAdvisor integration - increase the ranking of your venue by inviting WiFi users to review their experience
  • Website redirection - direct all your WiFi users to a webpage or special offers landing page.
  • Venue branding - enhance your company’s brand awareness by providing a personalised experience with your logo and colours.
  • Social login - ensure quick user authentication with email and other data being captured for marketing.
  • Personalised welcome - welcome your customers back by name on their next visit to your venue.
  • Loyalty stats - identify and reward your most loyal customers with visit frequency stats.

MyPlaceConnect...

is not just a tool for capturing guest emails; it's a comprehensive platform that enhances the customer experience, provides valuable insights, and opens up new marketing avenues. Try 14 days for free!

MyPlace Screenshots

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MyPlace Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Pro Plan

$49.00

usage based, per month

Plan includes:

  • Email capture
  • Advanced email validation
  • Customizable WiFi guest portal
  • Social login
  • Own domain email sending
  • Post visit review email
  • Online reviews
  • Email marketing service integrations
  • Social media marketing integrations
  • WiFi access control
Read More

MyPlace Features

  • Popular features found in Electronic Data Capture
    Audit Trail
    Clinical Study Management
    Compliance Management
    CRF Tracking
    Data Import/Export
    Distributed Capture
    Document Classification
    Document Imaging
    Forms Management
    Remote Data Capture
    Reporting/Analytics
    Third-Party Integrations
  • More features of MyPlace
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    API
    CRM
    Customizable Fields
    Customizable Forms
    Data Capture and Transfer
    Data Storage Management
    Data Synchronization
    Data Verification
    Real-Time Data

MyPlace Integrations

Constant Contact
Constant Contact
Airship
Airship
ActiveCampaign
ActiveCampaign
Cisco Meraki
Cisco Meraki
Klaviyo
Klaviyo
Mailchimp
Mailchimp

See all 8 integrations

MyPlace User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Nathan's profile

Nathan H.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

An outstanding company to work with

5

The bestest of partnerships. I am hoping for many more years of working together and look forward to seeing the tech grow.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's been an outstanding partner from start. Long may it continue. Great technology with caring and attentive staff.
Cons:
There is nothing to dislike about the technology. MyPlace is brilliant and I would recommend them to anyone.

Vendor Response

Thanks for the kind words Nathan. Looking forward to working together in the future Peadar

Replied October 2025

Read More

VF

Valerie F.

Verified reviewer

Hospitality

51-200 employees

Used daily for free trial

Reviewed October 2024

Incredible Email Capturing Tool

5

Overall, my experience with MyPlace has been fantastic. It’s a reliable and efficient platform that has simplified the way I work and collaborate with my team. The support team has been responsive, which is a huge plus, and I feel like I can really count on this tool for my day-to-day needs. Direct access for help is amazing. Thank you [sensitive content hidden]!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I love most about MyPlace is its intuitive design and user-friendly interface. It makes it easy to manage tasks and stay organized without feeling overwhelmed. The tool’s customization options allow me to tailor my workspace to my exact needs, which really enhances productivity.
Cons:
Honestly, my only regret is not knowing about MyPlace sooner! It’s already making a difference in our day-to-day tasks.

Vendor Response

Thanks Valerie, Much appreciated! Peadar

Replied November 2024

Read More

MS

Michael S.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Great source of data

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy integration with our Mailchimp service and the volume of data we were able to collect
Cons:
Didn't have the advanced features of some alternatives, but did the basics very well

Read More

JK

James K.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed April 2024

10/10 Would Recommend To Friends & Family Who Own Businesses

5

Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to work with! [sensitive content hidden] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV).
Cons:
I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range.

Reasons for choosing MyPlace

Compatibility of their software and ease of use/navigation/customization.

Vendor Response

Thanks James

Replied May 2024

Read More

PB

Paul B.

Verified reviewer

Computer Networking

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

An important service for our UniFi and Mailchimp marketing portal

5

Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.
Cons:
Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful.

Reasons for choosing MyPlace

Because My Place did everything we wanted and more at a realistic price point and the support was second to none from the outset.

Vendor Response

Thanks Paul!

Replied January 2024

Read More

JG

John G.

Verified reviewer

Restaurants

51-200 employees

Used daily for free trial

Reviewed February 2024

Excellent Customer Service

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer service stayed with me for two hours while I tried to figure out our network to open the port.
Cons:
I have not had any issues with Myplace at the current moment

Vendor Response

Thanks John

Replied March 2024

Read More

MF

Michael F.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

MyPlace is great for capturing customer data

5

Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease for our customers to logon and for us to capture their information.
Cons:
Sometimes the time difference with the US would be an issue but they always responded.

Reasons for choosing MyPlace

Integration with our Unifi system. We had no interest in switching our wifi network.

Vendor Response

Thanks Michael

Replied January 2024

Read More

AS

Andrew S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

Great experience

5

Great - they went over and above what was expected from them, sorting my issue without me needing to become involved

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of use and the accessibility of their help function and chat facility
Cons:
no cons - the software works as i would want it to

Vendor Response

Thank you Andrew

Replied January 2024

Read More

SL

Sarah L.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Very effective at building email database

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses
Cons:
Initial setup with my WiFi network took a bit of effort, but worked great after that

Reasons for choosing MyPlace

MyPlace integration with Ubiquiti UniFi WiFi equipment worked particularly well for our network setup

Vendor Response

Thank You Sarah!

Replied January 2024

Read More

MQ

Michael Q.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Guest WiFi Marketing Service

5

Happy with product and MyPlace Connect team

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Quick and easy to install with no extra hardware required. Customer support was excellent
Cons:
Nothing really, it just works well with the rest of our marketing apps

Vendor Response

Thanks Michael!

Replied January 2024

Read More

Showing 1 - 10 of 11 Reviews
See All Reviews

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