Midnight 2026: Benefits, Features & Pricing

Our overall experience with Midnight has been excellent. I started my direct mail production company in April 2014 and by the summer I knew we need more organizational structure in our production workflow. We purchased Midnight after watching a few online demos. We were sold right away as it gave us the ability to input all our job details and schedule all our mail dates. 4 years later we decided to start using it for PO’s and invoicing and I’m kicking myself for not having used these modules right from the start. Our next phase which we are super excited about is tracking all our production time per docket and doing more micro-scheduling in each department. The technical support we have received from the Midnight team has been excellent our emails are answered usually within an hour and they are always available to do a quick call should the query be hard to tackle through email. If you are a direct mail or print production company I highly recommend using Midnight you will be amazed at how easy it is to use, how great the supplied reports are and how little if any customization is required.

PJ Green's experience with Midnight has been extremely positive. Utilizing features such as the job board, inventory app, widgets, etc. has allowed our employees to obtain information that previously required a face-to-face visit, phone call or email.

We have waited 3 months now for a solution to our pricing matrix to make it simpler to update pricing. We have had zero response, zero options, so we pay for a software system that we currently can’t use because print reach has yet to try and help solve our problem.

I have worked with Virtual Systems at 2 different companies starting with MailShop about 1999, and migrating to Midnight several years ago. Their focus on the customer and continually improving their offering to meet critical, evolving needs makes our partnership the most important one we have to meet our company and our customer needs. And the people are great to work with as well.

We are changing our set up of pricing currently to the Print Estimator to help us manage each jobs profitability better. This will also help our sales team be able to estimate jobs on their own instead of having to confirm with management. We also love the copy order feature that helps save time when putting in repeat orders. The entire team is also very dedicated to constant improvements, and welcome customer feedback and requests. That is a rate find in todays world.

The call center is very helpful, very friendly, easy to work with.

Positive.

overall experience is great. Fast portal, fast reports, ease of use great.

It allows us to manage accounts as well as manage orders.