Member365 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Member365

4.3

(47)

Pricing

Starting at $299.00 per month

About Member365

Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fundraising and more.

Member365 provides members with a password-protected portal they can access across several platforms, including phones and tablets. From the portal, members can do a variety of tasks including renewing their membership, engaging in discussion forums with other members, managing their profile and registering for events.

The integrated event management feature comes with a wide range of tools that organizations can implement at every step of the process. Users can set up web registrations and payments, manage attendance, send email reminders and run financial reports.

Member365’s users have access to a knowledge base, weekly training webinars, an onboarding coach, a customer support team and training sessions that are available online, in one-on-one and in group sessions.

Member365 Screenshots

Member365 Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Plan 1

$299.00

flat rate, per month

Plan includes:

10000 Emails/Month
2000 Contacts
5 GB File Storage
Unlimited Administrators

Plan 2

$379.00

flat rate, per month

Plan includes:

10 GB File Storage
25000 Emails/Month
5000 Contacts
Unlimited Administrators

Plan 3

$479.00

flat rate, per month

Plan includes:

125000 Emails/Month
25000 Contacts
25 GB File Storage
Unlimited Administrators

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Member365 Features

Popular features found in Alumni Management
Communication Management
Email Marketing
Event Calendar
Fundraising Management
Job Board
List Management
Member Accounts
Member Portal
Website Management
More features of Member365
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Attendance Management
Attendance Tracking
Attendee Management
Badge Management
Campaign Management
Chapter Management
Committee Management
Contact Database
Contact Management
Content Management
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Discussions/Forums
Document Storage
Donor Management
Drag & Drop
Dues Management
Electronic Payments
Email Management
Email Reminders
Email Templates
Email Tracking
Engagement Tracking
Enrollments/Onboarding
Event Management
Event Scheduling
Event Ticketing
For Alumni Associations
Forms Management
For Nonprofits
Interaction Tracking
Invoice Management
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Membership Renewals
Member Types
Mobile Access
Newsletter Management
Payment Processing
Personalization
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Sponsorship Management
Surveys & Feedback
Tagging
Third-Party Integrations
Ticketing
Wait List Management
Website Integration

Member365 Integrations

authorize.net

Worldline

SmarterU LMS

Stripe

Zapier

Accredible

See all 29 integrations

Member365 User Reviews

Overall Rating

4.3

Ratings Breakdown

49%

43%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.4

Functionality

4.3

Dalyce K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Member365 Helps Us Succeed

I have been extremely satisfied with Member365.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Member365 was easy to use and the onboarding team was excellent with helping us set up our integrate and execute!

Cons:

I wish there were some additional features in the eBlast, especially to be able to set a time for distribution and more features that other third party providers have. It would be nice to see an upcoming more modern-looking platform and membership portal eventually. Also, it would be nice if M365 partnered with MySpreadshop or other merchandise third party vendors, so we can cut bac on using other third party companies.[SENSITIVE CONTENT]

Reasons for choosing Member365

more robust and provided more of what we need to effectively run our membership platform.

Reasons for switching to Member365

Not robust enough to suite our needs

Kathryn W.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Member365 took our organisation to the next level of professionalism.

Not only has the product made a huge difference to our organisation, but it has been fantastic working with [sensitive content hidden] They are so willing to help and genuinely seem interested in helping our organisation be successful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the features we need and it is very user friendly. It helps us to work better as a team and the customer support for onboarding and continued support is fantastic. Member365 is always willing to take on feedback for product improvement too.

Cons:

There are lots of settings and it's not always easy to work out what they mean. I suspect this is a language issue. What makes sense in Canada, doesn't always make sense to other English speaking countries. A few more definitions might help.

Reasons for choosing Member365

The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Member365 had more functionality for integration than Paid Membership Pro.

Reasons for switching to Member365

The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Changed from Paid Membership Pro due to insufficient functionality. We needed to integrate membership with events, accreditation, LMS etc

Vendor Response

Thank you so much for your thoughtful review and for taking the time to share your experience with Member365! We’re thrilled to hear that our platform has helped elevate your organization’s professionalism and that you’ve found our support team helpful and engaged. We truly care about helping our clients succeed, and feedback like yours means a lot to us. We also appreciate your constructive comment about the platform language and terminology. That’s an excellent point, and we’ve shared your suggestion with our product team. It’s been a pleasure supporting your onboarding journey, and we’re excited to continue working with you as your organization grows

Replied July 2025

Verified

Reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Not recommended for ANY association to use.

The overall experience was the most unprofessional experience for any association to have. Between their [SENSITIVE CONTENT] and other team members, the company is around 10 or so people, no one was supportive, helpful, and refused to fix many programming issues. This caused massive issues with our membership management. There is zero integration with other products. Functionality that they said was on their roadmap has never been implemented in years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is nice looking and appears easy to learn. Their price point is at a mid-tier level for association budgets.

Cons:

All of the functionality is broken. This system has many software/ programming issues that their team is unable to fix. Their sales representatives claimed it could handle different membership tiers, our membership, etc. Their team was unable to provide solutions to support tickets. Since implementation, we submitted around 50 to 60 tickets due to system glitches, issues, and software problems. Their team would answer support tickets but only to delay any real solution.

Reasons for choosing Member365

We thought it would be better overall, but it was a terrible experience.

Reasons for switching to Member365

We thought the system was more user-friendly and had a few more features, but the number of issues with programming and functionality caused it to be a bad switch.

Vendor Response

While we appreciate that reviews can be left as anonymous, this particular review is not reflective of Member365 and doesn't allow us to open dialogue focused on solutions with the organization who has submitted it. We take great pride in our product and the quality of service & support that comes with it. This is reflected in many of our reviews where clients have indicated they are happy with the product capabilities and the responsiveness and help received from our support team. We encourage the individual who left this review to get in touch with us so that we can have a meaningful discussion. Our door is always open to feedback - the good, the bad and the ugly!

Replied October 2022

Sarah R.

Verified reviewer

Writing and Editing

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2025

Wonderful Customer Service

Overall, it's been a good experience. Excellent customer support. A very thorough system, and it's easy to manage our members with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They've been very helpful with any questions or concerns we've come to them with. Recently do to budget issues, they were very accommodating to helping us keep the program at a lower cost. They've always been helpful with our questions and with training when we've brought new people in.

Cons:

My own inexperience with it, sometimes makes it less intuitive to use, and I often wonder if it has more tools than I really need, but overall, there are no cons.

Reasons for choosing Member365

The customer service when I came to them and asked for a more budget friendly price was amazing and I would like to stay with them since they're always so helpful and they have a great system.

Alyssa B.

Verified reviewer

Government Administration

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

User-friendly, secure and accessible

As a small team managing and navigating the features of the site, we find the Member365 team to be very responsive and helpful. They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs. Member365 is user-friendly and intuitive, so we haven’t required much training and onboarding new team members has proven simple. If you need a secure platform for sharing information and files, enabling collaboration across organisations, and Canada-based data storage, then Member365 is the tool for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our team has been using Member365 for nearly a decade now and we are consistently satisfied with the services and the platform. As a small team supporting a pan-Canadian portfolio, we require a tool that enables member access to our files and information in a secure environment with Canada-based data storage. There are very few options available to meet these requirements, but Member365 does all of that and more. It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions. The variety of options for storing our files and materials makes project management streamlined and organized, as we can easily create document categories and sub-folders and include information in both official languages.

Cons:

There are some features of Member365 we don't require, but it doesn't impact anything.

Reasons for choosing Member365

Member365 has the easiest sign-up for our members.

Jackie L.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Great Platform - Great People

We were looking to replace our membership platform that was not user friendly or responsive. Member365 one of the best customer service oriented companies I have worked with - can not say enough about my onboarding coach, [sensitive content hidden], who is not only super knowledgeable about the platform but was instrumental in moving my organization's 1500+ member profiles from another platform to M365 and training us to use the platform efficiently. She was critical in assisting with the creation of our first large event registration (many members commented on the vast improvement over our former platform). She - and a shout out to [sensitive content hidden] - have been great resources for any and all questions I have had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the ease of the platform - very user friendly. Customer service is quick with responses (often with short video solutions). They provide newsletter and webinar trainings to support customers. They are open to suggestions for future upgrades. Affordable for non-profits. Have people like [sensitive content hidden] working there!

Cons:

Nothing - We knew what we were purchasing and got that and more!

Reasons for choosing Member365

Other competitors didn't have the important features we were looking for

Reasons for switching to Member365

Not user friendly or nice looking from any side of the platform. Customer service was not very responsive - did not feel valued.

Andrew B.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed March 2025

Intuitive and Excellect Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is really easy to understand and intuitive to all of my members. My members were able to easily transition from our old platform without too much training. In terms of an admin experience they made our transition extremely easy. My favorite part has been how responsive they are to questions whether simple or complex.

Cons:

My biggest pain point is (and there is a workaround solution) that some email campaigns don't show buttons depending on what browser/app my members are using.

Reasons for switching to Member365

The UI was something my members were constantly complaining about. On the admin side the support was a horrible experience.

Natalie B.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

365 degrees of caring

Really good. Everything was within Member365's built environment rather than being separate apps that simply interfaced with it. I am not convinced the new CRM we are moving to (Salesforce) will be better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how responsive the help team was. Not only in addressing our immediate concerns, but in adding our "wish list" items to their "to do" list. Most of the features we asked for were rolled out at some point and usually quickly. Personally, I liked the somewhat old-fashioned looking interfaces, as I find it quicker to find information via lists, etc. rather than graphical treatments.

Cons:

Not me; however, some of our members didn't find it particularly intuitive to use. The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer).

Vendor Response

Thank you so much for your thoughtful review! We’re happy to hear our support team made a positive impact and that many of your requested features were implemented during your time with Member365. Since your use of the platform, we’ve introduced a refreshed look to the admin interface, and our updated member portal styling options are currently in beta. These options aim to offer a more modern and intuitive experience for members. We truly appreciate your feedback and wish you all the best with your next platform.

Replied May 2025

Leia P.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Good Value Management System

A great system for membership management and event management. Keeps what we do organized and connected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility in the system to meet the organization's specific needs - tags, email templates etc.

Cons:

It has a steep learning curve, but all the customer support to help with onboarding is easy to find.

Abigail I.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Recommended all-in-one for membership, event, and communications management/reporting.

Very positive - I often demonstrate the software for other arts service organization and provincial museums associations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All-in-one systems like M365 save valuable time and increase overall efficiency of client/member management. My favourite feature is the Lists function, which can pull information from all modules and allow hyper-targeted contact list creation. For example, in just a few clicks, you can create a list of primary contacts from a specified region that attended your recent conference. Communications, outreach, and user retention made easy!

Cons:

M365 currently has no mass edit/delete option for contacts which - in a sector with rampant turnover - can be challenging. The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated.

Vendor Response

It’s great to learn you’re getting so much value from the List builder feature! We wanted to let you know that we’ve recently launched a mass soft delete feature for contacts, which should help address the challenge of managing turnover. You can check it out here (https://helpdesk.member365.com/hc/en-us/articles/36668018809236-How-to-Mass-Soft-Delete-Contacts). We truly appreciate your continued support and advocacy!

Replied May 2025

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