Gavagai 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gavagai

4.3

(3)

Pricing

Starting at €120.00 per month

About Gavagai

Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using conditional filters and search functionality, generate progress reports and automate various recurring tasks such as booking meetings. responding to customer queries, and more.

Features of Gavagai include data storage, workflow management, data import/export, notifications and more. The platform allows organizations to analyze survey responses and evaluate customer satisfaction scores in real-time. Additionally, it offers a reporting module, which enables administrators to gain insights into topic modelling, sentiment analysis and data visualization via analytics and graphs.

Gavagai comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Freshdesk, Slack, SurveyMonkey, Intercom, Zendesk and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

Gavagai Screenshots

Gavagai Pricing and Plans

Starting price: €120.00 per month

Free Trial

Free Version

Basic

€120.00

per feature, per month

No plan information available

Gavagai Features

Popular features found in Natural Language Processing (NLP)
Machine Learning
Multi-Language
Optical Character Recognition
Speech Recognition
More features of Gavagai
Activity Dashboard
API
Boolean Search
Data Capture and Transfer
Data Extraction
Data Import/Export
Data Verification
Data Visualization
Document Management
Full Text Search
Language Detection
Metadata Management
Multiple Data Sources
Natural Language Processing
Predictive Modeling
Reporting & Statistics
Search/Filter
Sentiment Analysis
Summarization
Tagging
Text Analysis
Third-Party Integrations
Topic Clustering
Workflow Management

Gavagai Integrations

Freshdesk

SurveyMonkey

Intercom

Zapier

Slack

Zendesk Suite

Gavagai User Reviews

Overall Rating

4.3

Ratings Breakdown

33%

67%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

5.0

Functionality

4.3

Have you used Gavagai and would like to share your experience with others?

Hongyu Z.

Verified reviewer

Market Research

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2020

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's API allows us to integrate it to our own research platform

Cons:

Too expensive, and I extremely hate the limitation that user can only have 20 projects live concurrently, this caused huge innconveniency to us.

Vendor Response

Thank you for your review. It's great to hear that our API was helpful in integrating Explorer into your own research platform. Please contact support and we will help you to increase the number of projects slots on your account and make sure you are on the right pricing plan for your needs. Best regards, Alex, Marketing Manager

Replied December 2020

Catharina H.

Verified reviewer

Insurance

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed October 2020

Amazing tool for understanding text

Amazing, easy, timesaving!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy use and has really speeded things up to analyze the customers texts in surveys.

Cons:

Sometimes merged words "unmerge" and added words dissapears. It may be mishandling of the tool on my part.

Reasons for choosing Gavagai

It could analyze Swedish without passing over to English.

Vendor Response

Thank you for sharing your feedback. We are happy to hear you find Explorer both time-saving and easy to use. We appreciate that you contacted support about your issue with unmerging words glad we could solve it! Best regards, Alex, Marketing Manager

Replied December 2020

Anssi K.

Verified reviewer

Financial Services

10000+ employees

Used other for less than 2 years

Review source

Reviewed October 2020

A good tool with a good company

I have occasionally large amounts of data in four Nordic languages I'm not able to go through myself. With Gavagai I can get handle of what customers are saying without coding myself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Language support is great, having single model for different languages makes my life much easier when there's a load of data to go through. The team is really helpful and there is good guides for use.

Cons:

Sentiment analysis is a bit roundabout. It could have an easier way to give sentiment context for the model in use.

Vendor Response

Thank you for sharing your feedback with us. We are glad to hear that the feature for reusing models in different languages is of value to you and your team. Best regards, Alex, Marketing Manager

Replied December 2020

Showing 1 - 3 of 3 Reviews