Hub 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hub

4.5

(28)

Pricing

Starting at £6.67 per month

About Hub

HUB is the go-to intranet for SMEs looking to find a smarter way to work and communicate as a team, at an affordable rate. With every feature included in one simple package, your team have every tool to make their work-life easier from Day One.

No more clunky directories and overloaded inboxes. Streamline processes and organise your company resources with HUB knowledge management tools and intelligent workflows.

Deliver personalised employee experience by auto-targeting your internal comms to the right people, and tailor content and branding to suit relevant audiences.

HUB is the first sustainability-driven intranet, powered by renewable low-carbon servers. Partnered with One Tree Planted, your intranet can help tackle climate change and make a real difference supporting community projects.

Rethink your intranet with HUB and unlock the new cornerstone of your organisation - where your teams and information unite for a smarter workplace and a better connected company culture.

As a trusted intranet provider, HUB is used worldwide in over 50 countries by brands both large and small, across all sectors, to help manage their content & connect teams across the globe. Easily crea...

te and manage bespoke intranet environments for multiple brands within one secure browser-based platform that has zero impact on your local IT. *Streamline Processes* As a versatile platform, HUB is well suited as a global employee intranet, client-facing portal or members community. Create and manage an unlimited hierarchy of Resource pages, allowing you to easily organise and share important content with users through straightforward, custom navigation. *Personalised User Experience* Intelligent content and user tagging make it easy for you to personalise the user experience, customising the homepage, branding, navigation and available content on both a user or company level. *User Alerts* Personalised Hub Alerts send custom emails alerting users of new content that's relevant to them based on tags and preferences, ensuring users are always kept informed and driven back to your Hub. *Free Upgrades for Life* The most cost-effective element of HUB that sets it apart is that you get full access to every feature straight out-of-the-box. HUB is priced based on your number of users, not on the features you want to access. Not only do we give you full access to all HUB's features, settings and reports as standard, you will also enjoy free ongoing upgrades as standard. Every new and enhanced feature we develop is rolled out to the benefit of all our Hub customers, new or existing, ensuring you always have access to the latest features and enhancements, helping you to make your Hub a better intranet. *Customisable Permissions* Administrators can create bespoke levels of access and feature permissions and assign to users on both a site-wide or page-level basis, allowing you to effortlessly control who can do what on your HUB. *Extensive Reporting* There are over 20 Management Reports on your HUB , enabling you to track your site usage and analyse your most/least engaged users, showing you what content users are viewing, when and how often. *Core Features:* - Resource pages; - News Categories & Articles; - Events Management; - Group Forums; - Contacts Directory; - Instant, 1-2-1 & Bulk Messaging; - Polls, Surveys & Assessments; - Form Builder (with intelligent workflow); - Advanced Search functionality; - Over 17 Management Reports; - Single Sign-On (OKTA, Azure AD, Office 365, Google); - GDrive & Sharepoint integration; - Job Vacancy management; - Image galleries and video players; - Liking & Commenting - and more... *Pricing* Pricing is based per user per year. There is no setup fee, and support, hosting and maintenance are all included as standard, along with every feature and integration.

Hub Screenshots

Hub Pricing and Plans

Starting price: £6.67 per month

Free Trial

Free Version

Up to 50 users

£6.67

per user, per month

Plan includes:

Every Feature & Integration included
Single Sign-On
Two Factor Authentication
Google Cloud Hosting
Ongoing Support
Automatic Upgrades
Account Manager

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Hub Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Hub
360 Degree Feedback
Action Management
Active Directory Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
AI Copilot
API
Approval Process Control
Archiving & Retention
Assignment Management
Audience Targeting
Blogs
Brainstorming
Calendar Sync
Catalog Management
Chat/Messaging
Client Portal
Commenting/Notes
Communication Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Document Storage
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Engagement
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Feedback Management
File Management
File Sharing
Forms Management
Full Text Search
Gamification
Generative AI
Goal Management
Individual Development Plans
Knowledge Base Management
Knowledge Management
Learning & Development
Live Chat
Mass Notifications
Meeting Management
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Language
Negative Feedback Management
Newsletter Management
Offboarding
Org Chart Creation
Peer-to-Peer Recognition
Performance Management
Performance Metrics
Personalization
Policy Management
Private Network
Progress Tracking
Project Management
Pulse Surveys
Question Library
Quizzes
Read Receipts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real Time Editing
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduled Messaging
Scoring
Search/Filter
Self Service Portal
Single Sign On
Social Engagement
Social Media Integration
Space Reservation
SSL Security
Status Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Progress Tracking
Task Scheduling
Text Editing
Third-Party Integrations
To-Do List
Training Management
Transcripts/Chat History
Unified Directory
Version Control
Visitor Management
Visual Analytics
Visual Notifications
Widgets
Wiki
Workflow Management

Hub Integrations

Duo Security

Microsoft Outlook

Okta

Microsoft Azure

Google Drive

OneDrive

See all 27 integrations

Hub User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

36%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.9

Functionality

4.4

Gisela L.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

Excellent tool!

Very pleasant!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.

Cons:

At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.

Amber W.

Verified reviewer

Capital Markets

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Great product at a great price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.

Cons:

While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.

Reasons for choosing Hub

Price point, professional but still has the social components, versatile

Helen N.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

The good, the bad and the ugly

I am beginning to see more of the benefits now I am using it more

Ratings Breakdown

Ease of use

Functionality

Pros:

It can be relatively easy to upload and edit certain items.

Cons:

I wish it was more dynamic and had a better design

Vendor Response

Hi Helen, thanks for your review. We're glad you're starting to see the benefits of The Hub. We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc. We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great. If you have any issues or just a question, you can always contact our support team on hubsupport@pancentric.com who will be happy to help. Thanks again for the review. Clare

Replied April 2020

Felicity K.

Verified reviewer

Human Resources

201-500 employees

Used daily for more than 2 years

Reviewed May 2025

An adaptable platform that has grown with our business

Our overall experience with Hub has been extremely positive, it has enabled us to improve internal communications within the business and launch a training area for our franchise network. We have been able to work with Hub and explore new development opportunities as the business has progressed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Hub is user friendly and the team are also extremely helpful in supporting us when we need any assistance.

Cons:

The search functionality could be improved.

Vendor Response

Thanks for your feedback Felicity. It's fantastic to hear you've had an extremely positive experience with your HUB, and we know it's helped your franchise network grow massively over the years. Thank you also for your honest feedback around our search functionality. While HUB Search already comes with advanced filter features, we appreciate that improvements can still be made. You'll be pleased to hear that development is underway to include AI within your HUB's search capabilities, to allow for semantic searches that will help refine your search results more more easily.

Replied May 2025

Brendan M.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Reviewed May 2025

Very handy, great looking product

Our workforce is spread out across the UK and Ireland and the hub has been a great way to connect everybody and share updates with others that we don't often get the opportunity to see in person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It looks great. Can be customised using our company's own colours and branding and content can be personalised.

Cons:

Some of the processes are a little bit confusing to begin with. But the team are great and very responsive if you ever need help.

Vendor Response

Thanks Brendan for your feedback! We're really pleased to hear your HUB is forming a crucial connection between your teams, helping to build that company culture. Great to hear you love the Hub's flexibility and customisation - your team have done a wonderful job making your HUB intranet a standout, engaging site that you can just tell your people enjoy visiting. Thank you also for your feedback around finding some of the feature processes confusing. We appreciate to get specific features working their best the process can have one or two more steps than expected, but glad to hear you've found our customer success and support teams responsive and helpful.

Replied May 2025

Martin H.

Verified reviewer

Education Management

501-1000 employees

Used weekly for less than 2 years

Reviewed May 2025

First Class!

The overall package felt very professional without being corporate of inflexible. The whole process was geared around our needs and flexible enough to accommodate the particular nuances of our sector. The training and post launch support from [sensitive content hidden] was excellent and his approach was extremely helpful and reassuring.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having started the project with very little knowledge of setting up an intranet, the helpful and flexible approach of [sensitive content hidden] and the Hub staff made the process super easy and straightforward. The support we received was first class.

Cons:

There are no major issues with the product or the support, I sometimes have to refresh my knowledge on how to perform certain tasks but the help pages and guides are very good.

Vendor Response

Thank you Martin for sharing feedback on your Hub experience. Really wonderful to hear you've found our onboarding and support services so impressive. We pride ourselves on delivering a first class service, so thrilled that's come across!

Replied May 2025

Suzanne D.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Reviewed April 2023

Helpful engagement tool for partners

Helps connect with third parties, increasing knowledge and running competitions, assessments, polls, loading photos campaign launches you name i use it for!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gallery, interacting with partners staff, knowledge bank, easy to use and visually good, Always adding new features and fantastic support from [sensitive content hidden] at Pancentric - always quick to support any questions I have. Have discussed with other potential third party partners using.

Cons:

You learn as you do so not always got a 'manual' so to speak but best way to learn. A few things take a bit longer but ive noticed recent improvement for 'quick wins' ie deleting articles so always improving.

Vendor Response

Hi Suzanne - lovely to hear the Hub is providing a vital tool to connect and support RSA's partner community, and that you're making full use of all the engagement tools.

Replied April 2023

Beccy W.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for more than 2 years

Reviewed February 2023

Worth its Weight in Gold!

Communication across the company has increased dramatically; the Charity has grown massively in the past couple of years and we now use 'The Hive' on a day to day basis to share news, advertise training courses, hold all key company policies and procedures and provide information of the many services we provide.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Having not come from an IT background I found the software easy to navigate; I was instrumental in building and developing our system and it was quick to pick up and provide a platform that was user friendly for the company.

Cons:

During set up there were a few features which would have been handy to have - however, the developers were always keen to know what they were and in most cases, the system would release a new update with the missing feature included.

Reasons for choosing Hub

A member of the management team purchased the product so I am unable to comment on this.

Sara l.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed April 2023

Great product for a small-medium organisation

It's a really great intranet for us, staff engage really well with is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and maintain, and the customer service is absolutely amazing. Any time we get stuck on how to do something, we email support and they help extremely quickly and effectively. It does everything we need it to do.

Cons:

A couple of the features are a bit finicky, such as inserting tables, and inserting images works fine, but being able to simply copy and paste would be easier, and getting things to align perfectly sometimes takes a bit of trying.

Reasons for choosing Hub

The price for Hub is great compared with other products, and worked well for our organisation's budget and culture. However, some organisations may want to go for something with a sleeker design - it's personal preference.

Vendor Response

We've always designed the Hub to ensure it's as easy to use and administer as possible for everyone, so really great to hear you're enjoying your Hub - and even better to hear you're loving our service! We pride ourselves on being very customer-focused, and one of the few intranets that provides a real personal touch for delivering customer success. I'll pass on your kind comments to our support team!

Replied May 2023

David L.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 12 months

Reviewed April 2023

A Fantastic Platform Full of Features

We have been using our Intranet for almost eight months now and it's completely changed our internal communications amongst employees. There are so many widgets, settings and customisable options to really make the platform your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Modern, easy to use, and fully customisable. The fact you can have custom HTML widgets is also very good.

Cons:

The ongoing user licence cost is quite expensive.

Vendor Response

Thanks David for your feedback. We're super pleased to hear your Hub has transformed your internal comms, and that you're finding all the features so useful. Regarding the annual price, we'd be happy to discuss payment options so that you can spread the cost and make it more affordable.

Replied April 2023

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