Polaris PSA 2026: Benefits, Features & Pricing

Flexibility and easy to use.

The drop down list in the Project/Task entry has a limit on the number of records to show.

It tracks the real time of connected applications, it is a huge help for the billing and finance department. It can also be used as part of the Replicon app which helps trackin employees clockin and clock-outs. For billing uses and submitting hours worked for review to the payroll team.

It is a bit confusing when it comes to clock-in and clock-out, as it is not smart enough to automate when making time adjustments.

Gen 2 was good. Gen 3....challenging. Good effort, but missing the mark for real project managers and managers of time entry data.

I am challenged by this product as of late. We integrate MS project to Replicon, but to change dates and update tasks takes an additional interface (RIA) once you reload your updated MS project schedule. Additionally when you reload the new schedule to update task availability, the incorrect task information is loaded so you have to use the RIA tool to fix it. Now the RIA tool has issues also. I have spent the better part of a year trying to help troubleshoot this tool with date formatting issues, configuration of your Replicon system to properly accept your entries. only to reload the RIA interface tool and have the formatting/syntax changed to something completely unknown. Tech support is very friendly and eager to help, but software developers don't know what they don't manage or use. Explanations can take several interface calls, emails and machine takeover interactions. I am getting to the point where this is more trouble than it's worth or maybe I just need something more powerful. There is also some customization, but again it is limited since project managers need different views and the ability to manipulate data, the way it's presented and overall presentation to the team. Column widths are not adjustable so a column with a single or two digit number might be 30 points wide and a text box containing a long task description might be 15 points across.

I like how easy this product is to use by someone who isn't as "technical" as most. I love that there is always someone from customer service around to help me out.

It's more expensive that other tools we looked at, which is why we only utilize for timesheets, time off and expenses.

The custom fields available for Projects, Tasks, Users, Expenses, etc. make the software easily customizable for your unique business needs. Having an in-house IT expert isn't necessary to maximize usage. A data driven person who understands the business needs is a perfect person to choose how to best utilize these fields.

Believe it or not, the limited number of custom fields at the project level - mind you, there are 20 of them - but our business has found useful purpose for all of them and could gladly use more. Additional fields are available, but they are not reportable, so have limited value.

Timebill 1. Timesheet Capturing - Users find the application easy to use and in particular the mobile app. Timesheet capturing can be done the moment the consultant has completed the required work. 2. The estimated cap on Project/Task allows for better time management. 3. Report Writer is easy to use with unlimited customized reporting for the Project Managers. 4. Report schedules which allow for customized reports to be sent to directly to clients/departments on a set date. Timeoff 1. Realtime processing of Timeoff with the employee continually knowing leave balances. 2. Allows managers to see full team availability, in order to plan rollouts successfully.

Timebill 1. Unable to copy a repeating task/subtask within a project. This makes capturing of SLA tiresome as each repetition has to be created in its entirety.

Very easy to use Wide range of options for use Very easy to manage UI is really easy to navigate

Limited ability to customise, however, this makes it easier to manager, use the out of the box functionality and it will be very easy to manage Not a lot of data to track changes made in certain areas of the UI but given it's easy to use, the rate of error is less, so doesn't really cause major issues

That we could customize it in so many ways!

none to speak of we really like Replicon

AS an end user, it's easy to see my timesheets, where I can go to enter time, what time I have scheduled off, and how the rest of my team is tracking as well.

The menus are a bit clunky and I still don't understand why, when you log in, you're presented with a screen of "resources" rather than something useful like my immediate timesheet to complete.

Our staff love Replicon - easy to use for them. Lots of customizable reports for management. Tracks time spent on projects, time off and imports data to our accounting software too.

I really don't have anything I don't like about Replicon. We are a small off ice under 25 staff members and I find Replicon suits our needs. We don't use half of the features, but it is still affordable!