Momence 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Momence

4.0

(75)

Pricing

Pricing available upon request

About Momence

Momence provides monetization and CRM tools for managing live, on-demand, and in-person content. The ticketing function integrates with existing websites and apps. Businesses can use the platform to sell tickets for events or gated content. It includes a video library with unlimited storage, and users can integrate with other applications like Zoom. Registration is automated to encourage sign-ups, and users can purchase tickets for groups and individuals. Options are also available for subscriptions, memberships, and other digital content.The system manages the registration of attendees for live, in-person, and even hybrid experiences. Users can also offer gated digital content, including live events, conferences, and education sessions. Momence software provides marketing support through its built-in CRM functionality, including community feeds, SMS features, and email outreach tools. In addition to desktop access, the software also offers mobile apps for iOS and Android devices.

Momence Screenshots

Momence Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom

Pricing available upon request

No plan information available

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Momence Features

Popular features found in Yoga Studio
Attendance Tracking
Billing & Invoicing
Calendar Management
Client Management
Event Management
Facility Scheduling
Online Booking
Online Payments
Registration Management
Staff Management
More features of Momence
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Attendance Management
Automated Scheduling
Availability Management
Booking Management
Calendar Sync
Capacity Management
Certification Tracking
Class Management
Class Scheduling
Client Database
Client Portal
Client Profiles
Communication Management
Conferencing
Confirmations/Reminders
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dues Management
eCommerce Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Employee Scheduling
Engagement Tracking
Event Calendar
Event Scheduling
Event Ticketing
Event Tracking
Exercise Library
Fitness Plan
For Dance Studios
For Yoga/Pilates Studios
Group Scheduling
Instructor Management
Inventory Management
Invoice Management
Lead Capture
Live Streaming
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Membership Renewals
Member Types
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Online Registration
Payment Processing
Point of Sale (POS)
Presentation Streaming
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Resource Scheduling
Room Booking
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Social Media Integration
Student Management
Surveys & Feedback
Task Management
Task Scheduling
Team Management
Third-Party Integrations
Timesheet Management
Transaction History
Video Conferencing
Video Streaming
Visitor Management
Visitor Registration
Wait List Management
Website Integration

Momence Integrations

Stripe

Integration rated 3.9 from 16 reviews

Shopify

Squarespace

Webflow

Wix

WordPress

Momence User Reviews

Overall Rating

4.0

Ratings Breakdown

61%

11%

13%

Secondary Ratings

Ease of Use

4.0

Value for money

3.8

Customer support

3.8

Functionality

3.9

Rachel P.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Momence - A good health/wellness scheduling system!

Momence has been a fairly simple platform to use with quite a bit of functionality - scheduling , livestreaming, payment processing - for our health/wellness arm of the business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use from the administrative side

Cons:

Clients occasionally report glitches in payment processing as well as receiving links to class signups at the beginning of their payment cycle - this has been an ongoing issue and has always been resolved, but sometimes it has taken up to 5 days to resolve

Reasons for switching to Momence

The switch was driven by expenses and user interface

Marlo M.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Lots of features, great service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I chose momence because their features include sliding scale pricing, payment plans, and integrations with all our studio partners. Their customer service has been really great and responsive.

Cons:

It's a bit pricier than some other options, but for our 20 person studio it offers the perfect amount of features which have made our students stickier.

Reasons for choosing Momence

Price was more comfortable than some other platforms

Reasons for switching to Momence

There was a migration to a newer dashboard that caused a lot of bugs that would result in problems like classes appearing twice, classes disappearing, and new classes being added without consent. We needed a more reliable system and better customer support.

Marsha M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Momence is on my winning team.

I have had a very positive experience with Momence. It took a bit to retrain my senior members to work the new platform when I switched from another product, but most people just coming into the experience say it is very straightforward and easy to navigate.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Functionality

Pros:

They are pro active at keeping the software updated and adding new features that enhance the customer experience and the admin experience.

Cons:

Sometimes I have to do a workaround if an instructor wants something that the software just isn't set up for. But I have always been able to find a workaround.

Reasons for choosing Momence

I went with Momence because the team was so engaging and even though I was afraid of the higher price, the platform seemed more solid, everyone that I have worked with has been genius at helping me understand and use the platform, and everyone has been very cheerfully responsive.

Reasons for switching to Momence

I needed a more robust platform and went to the more expensive one to help with the administrative time that I was putting in to keep things running smoothly.

Jason G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Great system appointment and health based features have some ways to go, and data migration approach needs significant improvement

I think Momence is a great tool, I think the team is great overall, and they are very attentive to customers needs and take on feedback. I think there is a higher focus on gyms and other event based businesses than appointment based businesses and a higher focus on fitness and "wellness" over health (e.g physios and medial massage) so something to consider. A couple of my leaves are 1) the payment processor fees are very high 2) the limited options for payment integrations and 3) no HIPCAS or HealthPoint health fund claims integration 4) subscription fees are in US so you are paying extra for that from concession fees 5) which I think has been the biggest let down by far was the migration. It's left a very bitter taste in my mouth, and I think the worse part is the lack of genuine care shown for how the gaps in the migration processes affects business owners, the lack of ownership of the gaping holes in the process and what seems like no desire to even consider reviewing the process for improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the simplicity, the elegance of the app, the richness of features and the pace at which they make changes. I also love the availability of support both chat and phone. I love that the product and dev teams act on feedback quickly. I think its fairly well priced for the feature set and if they keep improving at the pace that they are then I'm looking forward to the future.

Cons:

The biggest draw back for me was the data migration. I'm utterly disappointed that 1) they did not disclose how limited there import approach was, in fact it was the opposite 2) it seemed like they let me put a tonne of instructions to gather to placate me, then they promptly ignored a lot of it 3) decision were made on my behalf (e.g. they imported my appointments as events, they showed the appointments payment as taken by the person that imported them on the date of the import rather that the original data) 4) the team didn't think to look at anomalies or confirm anything with me or do any data checks or reviews before committing the data it's been 2 months and my data is still useless. The thing the migration team did really well which I thank them for is consolidating duplicates and importing our gift cards.

Reasons for choosing Momence

It seems like Momence was the best mix of usability, accessibility, flexibility, support, and transparency in pricing. It also hit on all the main features that we wanted and the administration of it was less complex than others, while the interface and feature set was more well rounded overall. Also the overall reviews leaned in Momence favour when it came to overall satisfaction with the provider itself.

Reasons for switching to Momence

Better clinics was too limited overall and had a lot of bugs. it wasn't mobile friendly, didn't have gift card or membership features, had no online store capability, no customer app or portal so ended up with multiple duplicates, no staff app and had a very limited design. Also features didn't improve frequently enough to warrant staying with them. The team is great though, very supportive they just had a very small team to customer base and the app wasn't evolving fast enough.

Angelica P.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed November 2023

Seamless Business Enhancement with Momence

I can't speak highly enough about Momence and the transformative impact it has had on our business operations. The leads functionality has streamlined our lead management process, providing an intuitive and efficient way to capture, organise, and convert leads seamlessly. The integration of Momence Sequences has been a game-changer in our customer experience strategy. It has allowed us to create and implement personalised, automated campaigns that have significantly enhanced our engagement with clients. The ability to create visually appealing email campaigns from a single platform has had significant cost and time savings. The support from the Momence team has been exceptional. Their responsiveness and commitment to customer success make them a standout partner. Sometimes it feels like they are reading our minds - we often think of a feature/enhancement only to have it realised the next day! Momence has become an indispensable tool in our business toolkit, and we're excited about the continued growth and innovation it brings to our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the simplicity of Momence. There are no complicated interfaces - everything makes sense and is easy to set up and use. Momence has thought of almost everything you need to run a successful studio and has brought it together in one platform. This means there is no need for complicated 3rd party links to CRM tools or leads management software or a seperate video hosting platform for on-demand classes/courses. Momence puts you in total control of your client journey from prospect to member.

Cons:

I think Momence can do better in terms of client education. While I can find most of what I am looking for, sometimes the explanations are not overly detailed or don't have a business use case. This could be because they are continually innovating and improving their product. I can envision a "Momence Academy" with step by step guides of all the features and how they can benefit your business. I'm sure it's on the roadmap!

Reasons for choosing Momence

Momence had the functionality we wanted and a team that was responsive to what we needed as a business. They really took the time to understand our needs and made some of our feature requests a reality.

Reasons for switching to Momence

Mindbody was getting very expensive and their support was lacking. We wanted a more agile streamlined product at a lower price point.

Jennifer B.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed December 2024

Don't do it! Stay clear of Momence!

Stay clear as a small business! I've been trying to cancel my business account since October and was charged again today. I will now have to begin disputing charges on my credit card. There is no way to remove payment information, and when someone rarely responds to my request to cancel my business account, it is all talk and no action.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There isn't much to like. Although they were very responsive when I set up my business nearly two years ago, it was all downhill from there.

Cons:

There is a lack of support and customer service. There is no easy way to cancel a business account. I've been trying to get someone to cancel my account for two months. In the meantime, I keep getting charged monthly, and I'm no longer using it.

Reasons for choosing Momence

Price. I was given a deal since I'm using a bit differently than intended.

Sarah-Jane C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Go with Mind Body Instead

The reporting is terrible and for anyone running a business who needs to know their metrics this is not the software to buy. I own a small personal training gym and we are constantly trying to figure out workaround’s as I think the software must be designed for completely different businesses than the one I run. The reports are next to useless and there are so many metrics I am looking for that I cannot get access to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to get a chat agent. It’s a bit less expensive than if you go with one of the more established small business software providers

Cons:

Chat agents are often very unfamiliar with the software so it takes a long time to get and answer. In the several times that my issue has been upgraded to the Email team. I’ve been told they would be in touch with within the next few hours. To date I’ve never heard from anyone on the email team. I’m not sure if it even exists.

Reasons for switching to Momence

I like the price point of Momence more. But now I completely regret it.

Valerie M.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Extremely happy and impressed with Momence

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First and foremost, our customers prefer it over other software we have used. We spend far less time trouble-shooting client booking issues with Momence than with previous software. On the back end, we find Momence to be very user-friendly. Set-up was pretty easy; it took a lot of time because of the size of our operation, but we were fully supported every step of the way. The software is very intuitive so we really didn't need much support. We love the flexibility available in programming classes, events, appointments, retreats and semesters (series), and the options for how far out to display classes to the public separate from what displays to us on the back end. Momence combines in-person and virtual classes into one for payroll purposes, saving me a lot of time compared to WL. Analytics and Reports meet my business needs and they've been very responsive about suggestions for new reports. The marketing suite is great with tons of templates to use and options to build custom campaigns too. Support is super responsive and the techs all seem really knowledgable. I love this software.

Cons:

There's not much that we don't like, which is why I'm writing this review after 6 months of use. I suppose I'd prefer it to cost less but I've learned that one gets what one pays for!

Reasons for choosing Momence

I can't remember which other 3 products I researched, but Momence seemed like the best fit. I was a bit worried because they are a newer player in the software, but I'm so happy I made the choice.

Reasons for switching to Momence

When I bough the business it operated on MBO. I switched to WL at the beginning of the pandemic mostly for pricing and zoom integration. Sadly, we had a very poor onboarding experience and it was downhill from there. It takes 3 clicks in Momence to do what it took 7 clicks to do in WL. Also, although the WL support team were friendly and helpful, it often took a long time to reach someone and then even longer to resolve more complex issues because they'd have to be escalated and then I''d have to wait several days to even hear that the problem was being worked on. I didn't go back to MBO because of their pricing and because I didn't want to be locked into their proprietary virtual class software.

allie C.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Reviewed October 2022

I have time.

See above. Amazing to think of how much money I save each month (minimum $200/mo in savings) plus how much time I have to create content instead of uploading, downloading and sharing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Momence has taken me from 4 platforms to one. I used to have to record on zoom, upload to vimeo, send to clients and use the payment processing and booking through another platform. Momence does this all automatically, reducing my work hours and my expenses by a substantial amount. It is affordable. The help desk is unbelievable for me and also for my clients -- timely and they always solve the issues. This is a company that is always improving itself and is starting from an already impressive base. I truly would recommend them to anyone! Oh and I have used both MindBody and Wellness Living previously. I have been in this industry and a studio owner for over 25 years....

Cons:

In creating online courses, I do find it confusing to get all of the necessary pieces to work together -- subscription vs on demand course etc. I am learning to use the community tier feature and think it could have more but I am still learning so unsure....

Reasons for choosing Momence

Momence had considered more of my needs in its setup. It felt like I was getting way more for my dollar.

Reasons for switching to Momence

Price and features of Momence were really impressive, especially compared to Wellness Living that was making me a crazy person.

Michele L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed October 2022

A Diamond In the Rough of Software Options!

Momence is more up-to-date software with all the features I need for more than half of what I was spending before. I am so pleased with with Momence and all that is has to offer for me, my teachers and my students!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Momence is extremely easy to learn, implement and use on a regular basis. It's also very customer friendly! My clients are very happy with the improvement from our old software to book and purchase online.

Cons:

The marketing tools are amazing and can also be improved to add more than one variable when determining who should receive a campaign. But I know they are always upgrading and adding features, so I look forward to seeing this option soon!

Reasons for choosing Momence

I wasn't actually looking to change products because I had been a client of Mindbody for over 10 years. But once I got a demo, I knew I needed to make the switch! I didn't even bother to look into any other products!

Reasons for switching to Momence

Mindbody was cumbersome and outdated. I also needed two additional integrations to get everything I needed to work properly that Momence now does in one shot.

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